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Finra

Oversees US broker-dealers; mediates disputes

Lead Product Manager - Surveillance

Product ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A bachelor's degree in Business, Marketing, Engineering, Communications, or a related field, or equivalent work experience in a related field.
  • At least 7 years of experience in one or more of product management, project management, business analysis, program management, or product marketing.
  • At least 5 years of experience in product and/or experience management.
  • Strong writing ability.
  • Strong business acumen.
  • Experience with Agile software development.
  • Experience working cross-functionally in a large organization.
  • Experience working closely with senior leadership.
  • Experience translating data into quantifiable actions or deliverables.

Responsibilities

  • Develop a deep understanding of the business and product areas within the product group, including relevant data to inform key decisions.
  • Define multiple or complex products and identify gaps and user needs by creating product vision, strategy, and requirements documents.
  • Use available data or commission new research to identify user needs.
  • Perform experiments and organize primary research to uncover additional user value.
  • Develop, manage, and own the product roadmap for multiple or complex products.
  • Make trade-off decisions for multiple products in a product group.
  • Demonstrate expertise across multiple products to facilitate discovery and drive enterprise capabilities.
  • Build partnerships with relevant stakeholder teams.
  • Coordinate with interdependent teams and influence leadership to drive efficiencies.
  • Build and leverage working relationships with business and product stakeholders, user interface/user experience, architecture, and technology teams to facilitate product and user success.
  • Participate in the intake process for the product domain.
  • Lead product planning across multiple or complex products by overseeing development of requirements documents, including user stories, acceptance criteria, use cases, and product or release requirements.
  • Maintain a prioritized backlog based on user value, product strategy, and resource capacity; use data and analytics to prioritize the backlog.
  • Work with user interface/user experience teams to set the direction for product user experience design.
  • Determine and monitor release goals, prioritization, implementation, and iteration plans according to user value.
  • Resolve problems escalated during the product process.
  • Facilitate product development by reviewing demonstrations with technology teams and validating acceptance criteria.
  • Provide user experience/user interface approval for assigned products.
  • Track development work and drive resolution of escalated product issues and bugs.
  • Identify issues that could prevent timely or quality product delivery, assess alternatives, build a resolution plan, and resolve issues directly or communicate them to leadership.
  • Lead large and complex product launches by developing launch plans with relevant stakeholders.
  • Identify, review, and resolve issues and blockers with team members that may delay or impede launch success.
  • Coordinate formal user acceptance testing where necessary.
  • Develop product documentation and user training materials for launches.
  • Track and report product launch metrics, using feedback to drive actions and product iteration.
  • Lead post-launch reviews and incorporate feedback into future releases.
  • Work with internal and external teams and users to identify, classify, and resolve product and product-group user issues.
  • Identify methods and metrics for tracking product success and work with technology teams to improve reporting and monitoring.
  • Work with stakeholder teams to monitor metrics.
  • Track performance trends and gather user feedback to identify product-group gaps, development opportunities, and potential product end-of-life plans.
  • Represent the team in product-group discussions with stakeholders.
  • Attend business reviews and provide input and expertise for business cases, business strategy, and new-product development.
  • Provide coaching and guidance to junior product-management team members.
  • Work with cross-functional leaders and experts to establish best practices and identify opportunities to improve product development and delivery.
  • Follow, understand, and apply relevant industry trends, research, and product-management and technology best practices.
  • Collaborate in person and virtually in support of FINRA’s mission of investor protection and market integrity.
  • Perform additional responsibilities as assigned.

Desired Qualifications

  • A Master of Business Administration or similar advanced degree.
  • Certified Scrum Product Owner certification.
  • Experience in the financial services industry.
  • Strong financial acumen.
  • Experience collaborating closely with senior leadership.
  • Experience providing guidance and direction to cross-functional resources.

About the Company

Finra

Oversees US broker-dealers; mediates disputes

FINRA is a not-for-profit regulator that oversees U.S. broker-dealers to ensure fair and transparent financial markets. It enforces rules, conducts examinations, and takes enforcement actions, and it runs the largest securities dispute resolution forum in the United States, offering arbitration and mediation between investors and brokers. Its services are funded by fees from member firms, such as registration, examination, and penalties, with funds reinvested to strengthen investor protection and market integrity. Its goal is to protect investors and maintain fair, orderly, and efficient capital markets.

Company size
5,001-10,000
Company stage
N/A
Total funding
$2M
Headquarters
Washington DC, District of Columbia
Founded
2007

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