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WPP Production

Integrated, AI-powered global content production

Senior Account Executive/ Account Manager

Account ManagementConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listed

About the Job

Requirements

  • A bachelor's degree in Marketing, Business, Communications, or a related field.
  • At least 2 years of account servicing experience in an advertising or marketing agency environment, with a demonstrated track record of independently managing campaigns.
  • Proven experience applying AI tools to optimize workflows, operations, and campaign execution, with the ability to guide others in adoption.
  • Strong project management skills and the ability to manage multiple workstreams and stakeholders without compromising quality.
  • Excellent written and verbal communication skills, including confidence presenting to and negotiating with clients.
  • Sound commercial awareness, including an understanding of agency profitability, scoping, and budget management.
  • Ability to think strategically about client business, not just execute against briefs.
  • Experience mentoring or guiding junior team members.

Responsibilities

  • Act as a primary day-to-day contact for clients, build strong relationships, and provide strategic input on briefs, campaigns, and ongoing work.
  • Lead the coordination and execution of campaigns and projects from brief through delivery, ensuring quality, timeliness, and alignment with client objectives.
  • Develop clear, insightful creative and strategic briefs, interrogating client inputs to ensure briefs are sharp and actionable.
  • Own project timelines, deliverables, and budgets, proactively identifying risks and proposing solutions before they escalate.
  • Champion AI tools, including generative AI, automation platforms, and workflow tools, across the team by identifying opportunities to improve operational efficiency and output quality.
  • Embed AI-driven solutions across campaign execution, reporting, and internal workflows, and coach junior team members on effective adoption.
  • Partner with creative, media, production, strategy, and technology teams to ensure seamless execution and advocate for client needs internally.
  • Monitor campaign performance, synthesize results into actionable insights, and present findings and recommendations to clients.
  • Support the Account Manager or Account Director in commercial account management, including scoping, estimating, tracking budgets, and flagging over-servicing.
  • Mentor and review the work of Account Executives and interns, helping develop their skills and ensure quality of output.
  • Identify opportunities to grow the account through new projects, scopes, or value-added recommendations.

About the Company

WPP Production

Integrated, AI-powered global content production

WPP Production unifies WPP’s global content creation resources to deliver marketing content at scale across digital, print, and post-production. It coordinates strategy, creative development, production, and optimization through a single operating system (WPP Open) with AI-powered workflows across its network of studios in 40+ cities and nearly 10,000 employees. The platform differentiates itself by integrating creative, media, and production under one umbrella, enabling high-velocity, addressable content that stays globally consistent. Its goal is to simplify services for marketers while leading in the use of artificial intelligence in marketing.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
2010

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