Admissions Supervisor

Description

Nexus Family Healing - Austin Campus is looking to add an Admissions Supervisor to join our youth residential program! This is an exciting opportunity for an individual who is passionate about mission- driven work

Nexus Family Healing is a national nonprofit network of mental health agencies with over 50 years of restoring hope for thousands of children and families through outpatient/community mental health services, foster care, adoption, and residential treatment.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. 

As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Location/Pay/Schedule:

• Located at 1111 28th St NE, Austin, MN 55912
• Starting Salary:  $70,000 - $78.000 annually
• Full-time, Monday - Friday

Nexus’ Comprehensive Benefits Include:

• Four weeks paid time off (PTO) in the first year of employment
• Additional 8 Paid Holidays
• Competitive Annual Base Salary Offered
• Multiple options for health insurance coverage
• Vision & Dental
• No-cost life insurance, short/long-term disability insurance
• 401k match
• NEW - Talkspace Therapy Benefit for the whole family
• NEW - Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Position Summary: Ensure the appropriate and timely admission of clients into the residential treatment program meeting or exceeding budgeted census projections; supervise the provision of services to clients in keeping with the agency’s mission and goals. 

Primary responsibilities:

• Develop and maintain relationships with referral sources to drive admissions and support agency growth.
• Manage the admissions process, including screening referrals, coordinating admissions, and partnering with clinical teams to ensure appropriate placements.
• Represent the organization through networking, community outreach, conferences, and professional events to promote services and strengthen referral partnerships.
• Lead and support admissions staff through hiring, coaching, performance management, and professional development.
• Oversee census management, discharge planning, and service delivery to support positive client outcomes and referral source satisfaction.
• Monitor and enhance customer satisfaction by serving as a key liaison and problem-solver for referral partners and stakeholders.
• Maintain compliance with agency policies, licensing requirements, HIPAA regulations, and industry standards.
• Support departmental budgeting, resource management, reporting, and administrative functions.
• Participate in ongoing training, staff meetings, and organizational initiatives.
• Contribute to marketing and communication efforts and perform other duties as assigned.

Requirements

 Required Education and Licensure:

• Bachelor’s degree in Human Services field required, Master’s preferred. 
• Minimum of 4 years’ experience working within a residential treatment environment with at least 2 years’ experience in admissions required.  
• Must demonstrate significant skills in the operation of Microsoft business software programs and database management systems. 
• Minimum of 2 years’ experience in a residential treatment environment required. 
• Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements. 
• Must successfully pass a DHS criminal background check.
• Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
• Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.
• Successfully participate and complete Handle with Care training and exam.

Preferred Education and Experience:

• Minimum 1-year supervisory experience  

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision and ability to adjust focus and maybe required to lift-up to 50 pounds unassisted and up to 100+ pounds with assistance. Standing and walking for extended periods of time (2-4 hours) is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.  

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

Our ICARE Values:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern
• Agility: Exhibiting flexibility and adapting quickly
• Responsiveness: Being quick, positive, and accurate
• Excellence: Demonstrating quality results that surpass ordinary standards

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! 

When you work at Nexus, you have the opportunity to change lives — including your own!