W

Wheels Up

Membership-based on-demand private jet charter services

Maintenance Training Administrator

Instructional Design & Curriculum DevelopmentConfirmed live in the last 24 hours
Full-timeChamblee, GA, USAIn-person

About the Job

Requirements

  • Previous experience in the aviation industry, preferably in an administrative, training, maintenance, or compliance-related role.
  • Strong administrative, organizational, and recordkeeping skills, with exceptional attention to detail and accuracy.
  • Ability to review, interpret, edit, and maintain technical documents, manuals, and training records for accuracy, consistency, and compliance.
  • Working knowledge of Federal Aviation Administration (FAA) regulations (FARs) and the ability to understand how regulatory requirements apply to maintenance operations, or the demonstrated ability to learn them.
  • Proficiency with computer systems, databases, and Microsoft Office applications, including PowerPoint for developing training presentations.
  • Ability to track, audit, and maintain training records, identify discrepancies, and ensure required training is completed and documented.
  • Strong written and verbal communication skills, with the ability to understand technical terminology and communicate requirements clearly.
  • Process-oriented and forward-thinking, with the ability to connect information, recognize potential issues, and look beyond routine task completion.
  • Demonstrated willingness to learn, ask questions, seek clarification, and incorporate feedback to ensure accuracy and compliance.
  • High school diploma or GED required.
  • Ability to sit for extended periods while working at a desk or computer.
  • Ability to perform repetitive tasks, including typing, data entry, and handling documents.
  • Ability to occasionally stand, walk, bend, and reach as needed.
  • Ability to lift and move light office materials and files.
  • Ability to communicate effectively in person, by phone, and electronically.
  • Ability to use a computer, office equipment, and standard office software for extended periods.

Responsibilities

  • Audit maintenance rosters to verify personnel information, training status, and supporting documentation are accurate and current.
  • Audit maintenance training records for completeness, accuracy, and alignment with company training requirements (GMM/CAMP Manuals).
  • Update and maintain training records and tracking databases, including Comply365/Learn365 AirTable, and Excel spreadsheets.
  • Assign and distribute approved training; monitor completion status and communicate upcoming deadlines and overdue requirements.
  • Process training completion documents, certificates, attendance records, and Records of Training.
  • Identify missing or expired training documentation and coordinate follow-up with employees, supervisors, and training providers.
  • Support new-hire and contractor onboarding by coordinating training assignments, schedules, and required records.
  • Coordinate training logistics, including class registration, meeting invitations, attendance tracking, and vendor scheduling.
  • Convert approved training materials into SCORM packages, verify functionality, and upload courses and assessments to the learning management system.
  • Maintain version control of training materials and ensure current, approved courses are available for assignment.
  • Prepare training completion reports, compliance summaries, and supporting documentation for management review.
  • Assist with internal audits by retrieving records, reviewing documentation, and tracking resolution of identified discrepancies.
  • Provide administrative support to employees and vendors experiencing training access or completion issues.
  • Maintain the confidentiality, organization, and accessibility of training and personnel records.
  • Assist the Maintenance Training Manager with training projects, process improvements, and other assigned responsibilities.
  • Provide classroom instruction as needed.
  • Perform other duties as assigned.

Desired Qualifications

  • FAA Airframe and Powerplant (A&P) certificate or relevant aircraft maintenance experience.
  • Experience coordinating or facilitating Maintenance Indoc (MX Indoc) or other aviation maintenance training programs.
  • Experience editing, revising, and maintaining CAMP manuals or other FAA-regulated maintenance manuals and documentation.
  • Familiarity with FAA regulatory requirements applicable to aircraft maintenance departments.
  • Experience using Comply365 or similar systems for document management, training administration, and compliance tracking.
  • Experience conducting recurring training audits, reviewing records for completeness, and identifying documentation gaps.
  • Experience creating and updating PowerPoint presentations, training materials, and technical documentation.
  • Experience supporting multiple aviation operating certificates or maintaining documentation across multiple certificate holders.
  • Demonstrated ability to improve processes, anticipate operational needs, and identify opportunities to strengthen compliance and efficiency.
  • Demonstrated ability to instruct Aircraft Maintenance technicians.
  • Additional education, technical training, or coursework in aviation maintenance, aviation management, business administration, or a related field is preferred.

About the Company

Wheels Up

Membership-based on-demand private jet charter services

Wheels Up provides on-demand private aviation through a membership model, giving members access to a diversified fleet of private aircraft via a mobile app. Members pay a fee to access the fleet—comprising Wheels Up-owned planes and third-party aircraft—and can book flights through the app for individuals, families, or corporate travel. The service works by combining fixed membership pricing with on-demand flight bookings and a flexible fleet, supported by technology to streamline scheduling and access. This approach differentiates Wheels Up from rivals by offering a scalable membership structure, a broader mix of aircraft, and seamless digital booking across North America. The company’s goal is to make private aviation more accessible and convenient for its customers, growing its membership base and usage for both leisure and corporate travel.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2013

Recently Posted Jobs

Explore more opportunities at Wheels Up

See more jobs