Store Supervisor
Madhappy
Store Supervisor
Madhappy
Direct-to-consumer apparel brand promoting mental health
ASPEN STORE SUPERVISOR
Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.
About the job
In this position, you will be responsible for leading the charge on Madhappy's physical presence through our retail pop-up. Along with the store manager, you will own opening and operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.
Responsibilities
● Oversee and participate in all aspects of retail operations for this store - including inventory management, scheduling, staffing, cleanliness, preparations, and more
● Learn and develop a true understanding of the Madhappy brand and customer base
● Work with the store manager and HQ to bring the vision to life
● Help recruit and lead the location staff
● Work with your team to report on results and find new efficiencies
● Analyze key performance metrics and provide guidance for your store to achieve market goals and profitability targets
Benefits
● Welcome gift :)
● Employee discount
About you
Qualifications
● 2+ years of previous retail management or supervisor experience
● Familiarity with Shopify preferred
● Must have open availability for term of pop-up
● Proven comfort in fast-paced experience is necessary
Characteristics
● Excellent leadership skills with the ability to train and lead others while holding them accountable for results
● Strong communication skills, including the ability to work cross functionally with all levels and teams
● Solutions-oriented
● Business minded and analytical
● Alignment with our mental health mission
● Passionate about creating a unique and exceptional customer experience
$28/hr
Madhappy is a Los Angeles-based fashion brand that designs bright unisex basics like hoodies, sweatpants, and tees, sold through direct-to-consumer online channels and experiential retail including pop-ups and a West Hollywood flagship. It operates by releasing colorful apparel, often with its hood-stitch detail, and pursuing collaborations with brands such as Gap, Columbia, UGG, and sports teams. The company builds a community around optimism and mental health, supports this through The Madhappy Foundation that donates 1% of net sales to mental health initiatives. Its goal is to destigmatize conversations around mental health while growing a lifestyle brand that combines fashion with social impact, using experiences and partnerships rather than relying mainly on traditional digital advertising to reach customers.
Explore more opportunities at Madhappy