SKIMS

Direct-to-consumer shapewear, underwear, loungewear

Store Leader

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeDallas, TX, USA$105k - $120k /yrIn-person

About the Job

Requirements

At least 4 years of leadership experience.
A proven track record of hiring, leading, and developing effective store teams.
Strong written and verbal communication skills.
The ability to work closely and effectively with others.
A deep understanding of customer service principles and the ability to provide exceptional service to all customers.
Strong problem-solving abilities and the ability to adapt and evolve.
Strong operational and organizational skills.
Strong visual merchandising skills and a keen eye for detail to ensure the store is presented compellingly.
Must be able to stand, remain physically active, move around all areas of the store, and be accessible to customers for 100% of the scheduled shift.
Ability to bend, reach, and stretch for product, as well as regularly lift, carry, and move items up to 40 pounds throughout the shift.
Must not want to be an influencer.
Must have open availability to work evenings, weekends, holidays, and overtime as needed.

Responsibilities

Lead with a customer-obsessed mindset, ensuring every team member creates a welcoming, inclusive, and personalized experience for each guest. Set floor standards and coach in real time to elevate customer connection and conversion.
Deliver elevated service at speed by coaching the team in real time and using floor presence and emotional intelligence to guide high-volume moments while maintaining authenticity and company culture.
Embed the company’s mission and values into the store experience by educating and coaching team members to become product experts and by communicating the brand story to the team and customers.
Lead operational excellence by managing daily operations, driving visual execution, and maintaining store standards, replenishment, and merchandising.
Own key business metrics, including profit and loss, payroll, inventory, and productivity; analyze business trends and adjust strategies to improve sales and efficiency.
Use sound decision-making, appropriate tools, strategic scheduling, and management of controllable costs to optimize performance while prioritizing customers.
Model learning agility and continuous improvement, and provide feedback to the team and corporate partners.
Remain flexible and focused when plans evolve.
Hire, onboard, and retain talent, using proactive recruiting and networking to strengthen store culture and performance.
Create development plans, provide intentional feedback and coaching, and support team members’ career progression and future bench strength.
Provide clarity, structure, and accountability through communication, while fostering ownership, collaboration, and mutual respect.
Set the tone for teamwork, energy, and resilience, and create an environment where employees are inspired to do their best work.
Motivate through data, behaviors, and outcomes, aligning daily actions with the long-term business vision.
Partner cross-functionally with headquarters support to align on strategy, feedback, and initiatives that support store and brand success.

Store Leader

SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear. We set new standards with our game-changing product and are a driving force within pop culture. We are looking for a Store Leader to join us in advancing the industry forward.

In this role, you will have the opportunity to grow and develop your leadership skills while making a significant impact on the store's success. You are responsible for building, developing, and nurturing a team that embodies the SKIMS ethos. You will drive your business with a people first mindset, a passion for product, and excellent operational skills. You are a developer of others and have experience building diverse teams. You demonstrate strong interpersonal skills that set you apart and you are energized by tackling complex problems.

You bring both polish and pace to our retail experience. In this role, you’ll collaborate with the HQ team to drive results while leading your team to deliver exceptional, elevated service. You understand how to lead a store that feels high energy and refined at the same time, and where Team Members are inspired and customers feel seen.

As Store Leader, you’ll coach in real time, develop talent, and set the tone for performance. You bring strong business acumen, a sharp eye for detail, and the ability to keep people focused in fast-moving moments. You’re passionate about the product, comfortable making decisions, and always working to raise the bar.

Lead with a Customer Obsessed mindset, ensuring that every Team Member is focused on creating a welcoming, inclusive, and personalized experience for each guest. You set the standards on the floor and prioritize coaching in real time to elevate connection and conversion.
Deliver elevated service at speed by coaching your team in real time, using strong floor presence and emotional intelligence to guide high volume moments without losing authenticity and upholding our culture
Embed our mission and values into every part of the store experience. You actively educate and coach Team Members on what it means to build our brand and be product experts. You bring the SKIMS story to life for both your team and your customers.
Create a strong floor presence and lead through Operational Excellence. You manage daily operations, drive visual execution, and ensure store standards, replenishment, and merchandising are always on point. You balance big picture thinking with strong attention to detail.
Own key business metrics including P&L, payroll, inventory, and productivity. You are proactive in analyzing business trends and adjusting strategies in the moment to Drive Results in both sales and efficiency.
Lead through the lens of impact. With strong decision quality, you use the right tools, build schedules strategically, and manage controllables to optimize performance while staying customer-first.
Model Learning Agility by being solutions-oriented, coachable, and focused on growth. You create a culture of curiosity and continuous improvement. You bring feedback to your team and to the corporate partners you collaborate with.
You remain flexible, focused, and curious when plans evolve.
Actively hire, onboard, and retain top talent. You’re an effective and proactive recruiter and networker, and your ability to attract the right people strengthens the overall store culture and performance with urgency.
Build clear development plans for your team and support career progression through intentional feedback and coaching. You are a true developer of others and invest in building bench strength for the future for SKIMS.
Bring clarity, structure, and accountability to your team through excellent communication. With a focus on Inspiring Yourself & Others, you foster a culture of ownership, collaboration, and mutual respect.
Set the tone for teamwork, energy, and resilience. You are approachable, consistent, and clear. You create a space where people are inspired to do their best work.
You motivate through data, behaviors, and outcomes and always align daily actions to the long term business vision.
Partners cross functionally with HQ Support to ensure alignment on big picture strategies, feedback, and new initiatives that support our stores and brand success.

4+ years of leadership experience
A proven track record of hiring, leading, and developing effective store teams
Strong written and verbal communication skills are required.
The ability to work closely and effectively with others is important and expected.
Deep understanding of customer service principles and the ability to provide exceptional service to all customers.
Strong problem-solving abilities and to adapt and evolve
Strong operational and organizational skills.
Strong visual merchandising skills, a keen eye for detail, ensuring that the store is always presented in a compelling manner.
Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift
Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift
Does not want to be an influencer
Full Time Availability Requirements: Open Availability. We value flexibility and expect you to be available to work evenings, weekends, holidays, and overtime as needed.

About the Company

SKIMS

Direct-to-consumer shapewear, underwear, loungewear

SKIMS designs and makes underwear, shapewear, and loungewear aimed at a wide range of body types. Its products include bras, underwear, bodysuits, leggings, and loungewear sets, with emphasis on comfort and natural shaping. The company sells directly to consumers through skims.com, controlling brand experience and profit margins. The product line uses stretchable fabrics and technically constructed shapewear to provide support and shaping while remaining comfortable. SKIMS differentiates itself from competitors through inclusive sizing, body-positive branding, and a direct-to-consumer model that enables straightforward shopping and bundles that increase order value. The company’s goal is to set new standards in comfort-focused undergarments and apparel for diverse bodies and to expand its leadership in the shapewear and loungewear market.

Company size: 1,001-5,000
Company stage: Late Stage VC
Total funding: $894M
Headquarters: Los Angeles, CA
Founded: 2018

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