W

Wifinity

Managed wireless network design and deployment

Field Operations Engineer

Full-TimeUpdated on 10/17/2026
No salary listed
Mid
Maidstone, UK
HybridHybrid working; the territory is roughly a 50-mile radius of Maidstone, with UK travel and overnight stays as needed.
IT OperationsNetwork Engineering & Administration

About the job

Requirements
  • Hold a full UK driving licence.
  • Have previous experience in a field engineer or field network engineer role.
  • Be willing to travel and stay overnight across the UK to meet business needs.
  • Be available for the on-call rota.
  • Have strong written, verbal, and information and communications technology skills, and be able to maintain accurate systems and reports.
  • Have experience in client-facing roles with demonstrated customer service ability.
  • Be able to work independently to deadlines and as part of a flexible team.
  • Be proficient in NetBox to locate site and device information and identify services used at a location.
  • Have experience with Ruckus, Cambium, and MikroTik.
  • Be able to configure switches via command-line interface, including creating switch stacks, tagging virtual local area networks, setting PVIDs, and checking MAC and LLDP tables.
  • Be able to use cnMaestro to assign switches to groups, edit port configurations, and check uptime and resource health.
  • Be able to use network controllers to create WLAN and access point groups and registration rules, and move access points between zones.
  • Be proficient with industry-standard testing tools, including Fluke, OTDR, Ekahau, and Wi-Fi analysis tools.
  • Have experience with fibre splicing, internal and external cabling, radio link installation, duct rodding, and telephony cabling.
  • Have a good understanding of 3G, 4G, and 5G; GPON; ADSL; VDSL; and PPPoE technologies.
  • Have a sound understanding of deployed Wifinity services, including home networking, the onboarding journey, and hotspots.
  • Be able to capture and analyse packets using Wireshark and MikroTik.
  • Be able to access and troubleshoot via virtual machines, including Ubuntu.
  • Be able to create Supermicro servers, load ESXi, install MikroTik cloud-hosted router images, and configure virtual machine settings.
  • Have CCNA-level networking knowledge.
Responsibilities
  • Troubleshoot network and client device issues onsite, including technical and physical issues.
  • Collaborate with Customer Service, Technical Support, and Installation teams to diagnose and resolve issues and activate sites.
  • Analyse network performance, compile reports, and respond to monitoring alerts.
  • Conduct scheduled maintenance and respond to live break-fix faults in the field.
  • Carry out wireless surveys and Wi-Fi optimisation, and support compliance with installation standards.
  • Provide technical services for infrastructure installation, including cabling, fibre, cabinets, and switches.
  • Commission remote sites onto the Wifinity core network, including circuits, radio links, fibre distribution, access points, and switches.
  • Audit installation quality and act as the handover acceptance point for installation teams.
  • Create and execute test procedures for cabling, fibre, wireless coverage, and products.
  • Investigate and repair faults, liaising with the management team and relevant stakeholders.
  • Keep accurate records of changes and ensure new hardware and services are integrated into monitoring systems.
  • Maintain workflow process reports and provide technical support.
  • Ensure safe working conditions and compliance with health and safety standards.
  • Train and support Field Engineering staff where appropriate.
  • Onboard devices, create device groups, networks, and zones, synchronise devices, and edit port configurations.
  • Upgrade switch firmware locally and via remote protocols.
  • Verify router firmware versions, DHCP leases, ARP entries, IP neighbours, IP pools, VLANs, and bridges.
  • Run diagnostics, including ping and IP scans, and configure DHCP options.

About the company

W

Wifinity

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Website

Wifinity provides bespoke high-speed internet connectivity for multi-tenant sites in the UK, including holiday parks, student housing, build-to-rent, and public sector buildings. It designs, installs, and operates wireless and wired networks and offers flexible broadband plans, often without long-term contracts, along with managed services for enterprise clients. The company uses its own cloud platform to manage the customer experience and product development and has grown through selective acquisitions (Vital WiFi, Next Connex) and a management buyout funded by Lloyds Development Capital. Its goal is to deliver affordable, practical internet access in underserved or challenging locations by providing tailored end-to-end network solutions and services.

Company Size

201-500

Company Stage

Debt Financing

Total Funding

$54.8M

Headquarters

London, United Kingdom

Founded

2007

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Simplify Jobs

Simplify's Take

What believers are saying

  • The 5 May 2026 HSBC, NatWest, and Investec financing supports expansion and capex.
  • 2026 contracts include Enfield Council, Welsh Government, the MOD, and Queen's University Belfast.
  • Anchor's 1,700-plus-property retrofit continues through 2027, deepening recurring residential revenue.

What critics are saying

  • Arcus control since September 2026 increases financial discipline and exit pressure on growth spending.
  • Large retrofit programs like Anchor's four-year rollout can slip on install complexity and resident disruption.
  • If holiday parks and housing operators standardize on incumbent fibre, Wifinity loses its core wedge.

What makes Wifinity unique

  • Wifinity owns niche expertise in remote estates, from MOD barracks to holiday parks.
  • Arcus-backed refinancing on 5 May 2026 funded contracted cash flows and network investment.
  • The private 5G launch on 29 September 2026 broadens its managed-infrastructure moat.

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Benefits

  • Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-2%

2 year growth

0%
Wifinity
Sep 29th, 2026
Wifinity launches managed private 5G service to tackle connectivity challenges on large outdoor estates.

Wifinity launches managed private 5G service to tackle connectivity challenges on large outdoor estates. 29 September 2026 LONDON, 29 September 2026 - Wifinity has launched a new fully managed private 5G service for dedicated connectivity across large, spread-out outdoor environments where it's difficult, expensive and hard to scale traditional WiFi networks. The private 5G service is already live at a large UK holiday park for a leading operator, which is already seeing flexibility gains, supporting a better guest experience and the revenue potential of pop-up events or more areas of the site. For operators of holiday parks, residential communities, defence estates, industrial sites and large campuses, connectivity is difficult to install and maintain across open spaces, remote locations and dispersed areas. Extending fixed infrastructure outside buildings means disruptive groundworks, cabling and multiple wireless access points. Rather than the cost and disruption of extending WiFi across the park, new spectrum availability from Ofcom gives individual sites or venues a dedicated private 5G network with fewer small cell radio units. This is more attractive for venues in environmentally sensitive areas, protected landscapes and established estates. Wifinity's new private 5G managed service includes everything from survey, design and deployment through to monitoring and optimisation. Customers do not need in-house 5G experience and, as NOC and support are outsourced, there is no extra network to manage. For venue operators, the outcome is simple. Better coverage, greater flexibility and less complexity. Wifinity obtains licences for spectrum delivering uncontested bandwidth and small cells can be added as a site extends, to easily extend the network. The offer is more flexible connectivity for dispersed environments where accommodation, facilities, operational buildings and outdoor spaces are spread across hundreds of acres. Wifinity's first deployment is live at a major UK south coast holiday venue with hundreds of caravans, lodges and facilities across 40 hectares. Its private 5G network converts site-wide cellular coverage into WiFi in accommodation and shared spaces, so guests have a familiar user experience via a simplified underlying network. Maintenance teams, operational staff and connected devices stay online as they move about, and can host pop-up events, food and ice cream stalls with seasonal demand. James Julier, Head of Product Engineering at Wifinity, said: "Traditional WiFi works very well inside buildings, but many sites weren't designed with modern connectivity requirements in mind, so extending coverage can mean more cabling, more access points and big infrastructure investment. Private 5G is an alternative approach using a dedicated cellular layer to cover large areas more efficiently." About Wifinity. Wifinity designs, deploys and manages connectivity solutions for organisations operating complex and high-demand environments. The company provides managed digital infrastructure across defence, leisure, residential, social housing and enterprise sectors, helping customers improve user experiences, operational performance and digital resilience. To assess your site for private 5G, read more here and get in touch.

Cobseo
Aug 21st, 2026
BFBS Esports Grand Final takes over the iconic RAF Museum London this September.

BFBS Esports Grand Final takes over the iconic RAF Museum London this September. Eight Rocket League teams from the UK Armed Forces community will be invited at the end of Online Play to compete in the RAF Museum, London on Sunday 27 September. BFBS Pro League Grand Final * Date: Sunday 27 September 2026 * Location: Royal Air Force Museum, London. * Experience: While the Grand Final itself remains a private experience for invited guests and media, selected elements of the day will also be open to those who have general admission to the museum, including coverage of the Grand Final in the RAF Theatre. * Gamemode: Rocket League - 3v3 Standard * Doors Open: 10:00 * Grand Final: 17:00 * Tickets: General admission to the museum is completely free. However, the museum strongly recommends booking a free entry slot online in advance which can be done here: www.rafmuseum.org.uk * Watch Online: Full livestream coverage will be available including on BFBS Esports Twitch and YouTube Following a breakthrough first season that attracted more than 700 players, Season Two of the Pro League expanded the competition with the addition of F1 25 and League of Legends. After months of qualifying stages, this year's championship will culminate with the Grand Final featuring Rocket League, as players battle for the title at one of the UK's most iconic aviation venues. The Pro League is an exclusive competition where serving personnel, veterans, MOD civil servants, reservists, members of the UK cadet forces, the bereaved community, and immediate family members (parents, children, and siblings) can compete and connect on a national stage. 21 teams from the UK Armed Forces world are gathering Qualification Points through the online portion of Season Two, consisting of 4 qualification events and 3 stages per event. These events are broadcast live to Twitch and YouTube, with the fourth and final Community Qualifier taking place on Thursday 13 August. After months of qualifying stages, eight of these teams will qualify to compete in the Grand Final featuring Rocket League, as players battle for the title at one of the UK's most iconic aviation venues. This will be the biggest BFBS Pro League event to date, with BFBS taking over the Royal Air Force Museum to create a celebration of Esports and the military community. The event will showcase gaming, military innovation, and Defence engagement alongside a full day of Esports competition. The BFBS Pro League Grand Final is proudly sponsored by Wifinity, a UK-based internet service provider specialising in high-performance connectivity for complex environments including WiFi for single living accommodation residents at more than 160 MOD bases.

Comms Dealer
May 6th, 2026
Wifinity secures new debt package from HSBC, NatWest and Investec to fund network expansion

Wifinity has secured a new infrastructure financing package from HSBC, NatWest and Investec to refinance existing debt and fund network investment. The deal follows the company's acquisition by Arcus Infrastructure Partners through Arcus European Infrastructure Fund 3. The flexible debt package will support long-term network investment, backed by Wifinity's contracted cash flows and essential-service profile. Chief executive Costas Demetriou said the financing provides "a solid foundation" for expansion in core markets and selective growth into adjacent areas. The company plans to invest further in its network and technology whilst extending its connectivity solutions to more organisations. Christopher Ehrke, partner and head of digital at Arcus, said the package reflects Wifinity's progress and enables its growth trajectory.

Wifinity
Mar 23rd, 2026
Wifinity named 2026 Megabuyte Telecoms Provider award winner.

Wifinity named 2026 Megabuyte Telecoms Provider award winner. 23 March 2026 Wifinity Ltd is delighted that Wifinity has been recognised as a winner at the 2026 Telecoms Provider Awards by Megabuyte. Thank you to its team, customers and partners who've supported Wifinity Ltd along the way. Megabuyte's awards are widely regarded for their independent, data-driven approach. Companies are assessed using a proprietary scorecard methodology of KPIs like revenue growth, profitability and scale, alongside analyst insight. Its award reflects the progress Wifinity has made in building and operating reliable connectivity services across sectors from residential developments and student accommodation to defence and commercial environments. Its approach to connectivity brings together resilient infrastructure, active network management, and a strong emphasis on customer experience to ensure connectivity works as it should, wherever it's deployed. The 2026 awards highlight organisations across the UK technology sector that are performing strongly against their peers. On the back of its 2025 and 2026 shortlistings by ISPA, the Glotels and more, it's another welcome milestone - and a good marker of the direction the business is heading.

LDC
Jan 8th, 2026
LDC exits Wifinity following four years of transformational growth

Investment partnership has seen the company become the UK's leading independent connectivity provider through organic growth and two strategic acquisitions.