For nearly two decades, Consumer Direct Care New Mexico (CDNM) has been a trusted provider of home care services to New Mexicans eligible for the New Mexico Personal Care Services Program. We specialize in offering personalized caregiving that supports individuals in maintaining their independence and quality of life within the comfort of their own homes. Through our dedicated services, we empower individuals to remain engaged in their communities while receiving the care they deserve.

WE WELCOME YOU INTO A GROWING COMPANY

Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities.

POSITION OVERVIEW

Responsible for supporting individuals aged 21+ with disabilities to high-risk members in need of immediate assistance. You will provide care for those who choose to maintain a quality of life in their own homes and communities, will travel to the member’s residence to provide in home services. These services are typically directed by a state plan to adequately assist and provide outstanding and personalized day-to-day care for each member. The Core PCA position includes both in the field and office based work to handle member’s needs and administrative duties.

WHAT YOU WILL DO

Provide a caring, compassionate, empathetic, and professional in a client-focused manner
Competency in managing multiple tasks, such as furnishing assistance in maintaining cleanliness / safety in the home of the member. Providing standby or full assistance regarding: making beds, cooking meals, bathing, toileting, dressing / undressing members, observing and tracking any changes in the condition of the member, while utilizing strong active-listening skills.
Results driven individual that can meet or exceed the needs of the member in accordance with professional standards of practice through center policies and procedures; including federal, state, and local guidelines.
Optimistic and social personality capable of receiving progressive direction and feedback.
Strong capacity to interact and manage a multitude of diverse members.
Collaborative fast paced environment with requirements of working both independently and with teammates at times. Must be confident and self-sufficient to utilize resources that will best serve the needs of the member.
Ability to interact and evaluate circumstances and subsequently offer solutions in situations when members may become distressed.
Implement written company procedures and guidelines, resource tools, and effectively facilitate success in conflict.
Maintains confidentiality and does not discuss identifying information of any member outside of the company.

QUALIFICATIONS

PCA Training offered
Must be willing to take a TB test provided by company if you already do not have one
Pass a physical test to include safely lifting 75 pounds
Must have a valid driver’s license and appropriate vehicle insurance as some travel is required
Current CPR and First Aid Certificates (will train)
Must be able to successfully pass a background screening

About the company

CDCN helps people who self-direct their in-home care by coordinating a nationwide network of caregivers and handling Medicaid payments. Clients and families choose how their home care is organized, and CDCN provides access to caregivers, scheduling, oversight, and payer support to implement that plan. The company differentiates itself with its national reach, large caregiver network (over 138,000), and focus on caregiver development and mission-driven values, supported by a long history since 1990. Its goal is to help people live safely, healthily, and independently at home by delivering personalized, in-home care.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Missoula, Montana

Founded

1990

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Simplify's Take

What believers are saying

2025 employee ownership supports retention and recruiting in a labor-starved caregiving market.
Expanded 2026 Tennessee website and program workflows improve caregiver onboarding and compliance.
2026 state contract renewal visibility supports cross-selling new Medicaid waivers and brokerage services.

What critics are saying

State Medicaid rate pressure hits TennCare fees on July 1, 2026, squeezing margins.
Washington's 2025-2027 SEIU contract raises labor costs and union bargaining leverage.
Large-state fiscal intermediary scrutiny after 2026 New York CDPAP fraud litigation threatens CDCN's model.

What makes Consumer Direct Care Network unique

2025 EOT gives employees over 30% ownership across 14 states.
CDCN serves self-directed in-home care for disability, chronic illness, and aging clients.
Tennessee contract runs through June 30, 2028, anchoring recurring Medicaid administration revenue.

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Benefits

Flexible Work Hours

Consumer Direct Care Network

Caregiver

About the job