Front of House Team Member
About the job
- At least 1 year of experience in restaurant operations or customer service capabilities.
- Proficiency in English with clear verbal and written communication skills.
- Basic math and computing skills.
- Ability to work effectively in a fast-paced team environment.
- Flexibility with schedule and processes, including the ability to pivot and change easily.
- Ability to walk and stand for extended periods during a shift.
- Ability to arrive on time and be ready to work all assigned shifts, including nights, weekends, holidays, and overtime as needed.
- Follow all Steps of Service to exceed guest expectations throughout the Aloha Experience.
- Engage every guest with a genuine Aloha Spirit.
- Answer guest questions using extensive culture and menu knowledge.
- Process all guest transactions quickly.
- Execute and serve food that exemplifies the Hawaiian experience.
- Create small moments of joy for guests.
- Thank guests and invite them back soon.
- Use restaurant technology to calculate product costs, process transactions, and return change when required by the payment method.
- Complete side work and work in cross-trained positions when needed.
- Maintain high food, service, health, and safety standards to ensure the safety of team members and guests.
About the company
King’s Hawaiian is a family-owned bakery that produces and distributes baked goods, led by its flagship Original Hawaiian Sweet Rolls along with a range of other bread and bakery items. The product line is made from enriched dough to create soft, slightly sweet rolls that are baked and packaged for retail sale, then distributed through grocery stores and mass-market retailers. In addition to core bread products, the company has expanded into sauces and spreads to broaden its presence in the grocery store. The business relies on brand recognition and consistent quality to build customer loyalty, supported by a broad distribution network and retail partnerships. Its strategy focuses on growing market share by expanding the product portfolio and maintaining reliable flavor and quality across channels. The goal is to increase brand presence, reach more shoppers, and grow revenue while keeping the familiar taste that customers expect.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Torrance, California
Founded
1950
Get referred to King's Hawaiian
See people who can refer or advise you
Simplify's Take
What believers are saying
- Maple Brown Sugar Rolls launched nationwide October 1, 2026, expanding seasonal innovation.
- Ube Coconut Sweet Rolls sold out twice in 2025, then reached retailers April 6, 2026.
- Oakwood’s $54 million expansion adds 135 jobs and extends pretzel-bite capacity in 2026.
What critics are saying
- Blackwell v. King’s Hawaiian Bakery West, Inc. filed January 2026 targets Honey Wheat Rolls labeling.
- Geographic-origin lawsuits keep challenging Hawaiian branding, risking injunctions, settlements, and marketing rewrites by 2027.
- A false-advertising ruling could force a branding reset, destroying the Hawaiian identity by 2027.
What makes King's Hawaiian unique
- 75-year-old family-owned brand from Hilo, Hawaii, still owns America’s #1 selling rolls.
- King’s Hawaiian turns bakery equity into snacks, desserts, and co-branded limited editions.
- Its Oakwood smart factory connects 400 machine data points with SAP Digital Manufacturing.
Help us improve and share your feedback! Did you find this helpful?
Benefits
- Health Insurance
- Flexible Work Hours
- Remote Work Options
- Performance Bonus
- Hybrid Work Options