Loop Returns provides a return management platform for e-commerce brands to simplify and automate the entire return process for both merchants and their customers. The product works by coordinating returns, exchanges, restocks, and upsell opportunities through an integrated system that can be used by the brand’s store. This helps brands lower refund rates, boost revenue from exchanges and upsells, and keep customers satisfied. Compared with competitors, Loop Returns emphasizes a brand-focused partnership model and measurable outcomes, showcasing results like Aviator Nation cutting refund rates by 11% and Studs retaining revenue on more than 20% of returns. The company’s goal is to help e-commerce brands grow by making returns easy for customers while protecting and increasing the brand’s bottom line.
Company Size
201-500
Company Stage
Series B
Total Funding
$125.5M
Headquarters
Columbus, Ohio
Founded
2017
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