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Atos

Global IT services, consulting, digital transformation

Systems Operations Technician

IT OperationsUpdated on Nov 14
Full-timeBarcelona, SpainNo salary listedIn-person

About the Job

Requirements

  • A university qualification or a middle or higher vocational qualification in computing, systems, or a similar field.
  • At least 2 years of experience as a Systems Operations Technician, Systems Operator, IT Operations Technician, or in an equivalent role.
  • Experience monitoring and supporting technological infrastructure.
  • Knowledge of incident management and IT service operations.
  • Ability to analyze and resolve incidents.

Responsibilities

  • Operate, monitor, and control systems according to established procedures.
  • Manage alerts and incidents in coordination with specialist teams.
  • Update operational records, logs, reports, and service information.
  • Coordinate change tracking, validations, and post-implementation checks.
  • Monitor the status of platforms, services, and monitoring tools.
  • Manage and track low- and medium-impact incidents through resolution.
  • Identify deviations, anomalies, or recurring problems and escalate them when necessary.
  • Participate in operational tests, controlled executions, and activities arising from updates or improvements.
  • Keep operational documentation and knowledge repositories up to date.
  • Apply security procedures and ensure the quality of managed information.
  • Support operational continuity and the proper daily functioning of services.

Desired Qualifications

  • ITIL certifications.
  • PMP.
  • SIAM.
  • Lean IT.
  • COBIT.
  • Experience with ITSM tools BMC Remedy and PagerDuty.
  • Experience with monitoring tools Dynatrace, Datadog, AppDynamics, Grafana, ELK Stack, New Relic, and CheckMK.
  • Knowledge of AWS and Azure cloud platforms.
  • Knowledge of Power BI and Power Platform.
  • Knowledge of UiPath.
  • Knowledge of Python.
  • Fluent Catalan (C1), spoken and written.

About the Company

Atos

Global IT services, consulting, digital transformation

Atos is a global IT services and consulting firm that helps big companies and governments run and improve their digital systems. It offers services like cloud computing, cybersecurity, big data, and digital transformation, delivering these through consulting, system integration, outsourcing, and managed services to keep complex IT environments functioning smoothly. What sets Atos apart is its long history of growth by acquiring other firms, building a wide footprint across Europe and North America, and combining diverse capabilities into one large service provider. After a period of financial restructuring to reduce debt, Atos is focused on stabilizing its finances and returning to growth and more acquisitions by 2026.

Company size
10,001+
Company stage
IPO
Headquarters
Bezons, France
Founded
1997

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