Product Manager Line Lead Aftermarket Parts

What Drives Success

• Own parts business revenue, margin, mix, and contribution results for Lennox Commercial
• Lead aftermarket and parts business strategy across all Commercial product lines
• Develop and execute pricing strategies that drive profitable growth while maintaining competitiveness and customer value
• Drive inventory strategy, demand forecasting, stocking policies, and replenishment processes to optimize service levels and working capital
• Lead efforts to improve parts availability, delivery lead times, and overall customer experience
• Own lifecycle management of service and replacement parts portfolios, including SKU rationalization and complexity reduction
• Develop and implement strategies to streamline parts operations and improve end-to-end flow from supplier to customer
• Partner with supply chain, operations, distribution, marketing, customer service, and technical support teams to improve productivity, quality, efficiency, and service performance
• Identify operational barriers, risks, and constraints, and develop cross-functional solutions that improve business performance
• Provide parts business inputs into forecasting, annual operating plans, inventory plans, and strategic planning processes
• Make trade-off decisions across customer service, inventory investment, margin, complexity, lead time, operational efficiency, and growth
• Execute programs and promotions in collaboration with sales and marketing teams to hit sales targets
• Lead cross-functional alignment and influence stakeholders across the organization to execute aftermarket priorities

What We Are Looking For

• Bachelor’s degree or equivalent combination of education and experience
• 8+ years of experience in aftermarket, parts management, supply chain, operations, product management, or related business function
• Experience in industrial manufacturing, B2B durable goods, building products, or similar technical product environment. HVAC experience is a strong plus.
• Demonstrated results ownership and strong financial acumen
• Experience leading cross-functional teams through influence
• Strong understanding of product lifecycle management, product roadmaps, NPI/NPD, forecasting, and commercialization
• Ability to translate market needs and customer insights into product line priorities
• Strong communication, prioritization, and decision-making skills

Preferred Qualifications

• Experience leading strategic growth initiatives
• Experience with inventory optimization, forecasting systems, and service-level management
• Experience with pricing strategy and aftermarket profitability management
• MBA or technical degree preferred

Success in this role looks like

• Parts and aftermarket financial goals are achieved
• Strategic growth initiatives deliver measurable results
• Portfolio additions convert into revenue, adoption, and margin
• Product line complexity is actively managed
• Cross-functional teams are aligned around the same priorities
• The product line is positioned for both current-year performance and long-term growth
• Strong collaboration across the Lennox Commercial business, related business units, and the Lennox Aftermarket Parts organization

What We Offer

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $112,000 to 147,000k annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us! 

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

We may use automated tools, including artificial intelligence, to support parts of our hiring process, such as application review and interview scheduling. These tools assist our teams but do not replace human decision-making. If you need an accommodation or have questions, please contact [email protected].

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Who We Are

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

We are seeking a Product Line Leader to lead the Parts and Aftermarket portfolio within our Lennox Commercial product management team. This role shapes and executes the strategy for replacement parts, service parts, and aftermarket offerings strategy. The Product Line Leader is an empowered, accountable leader of financial performance, roadmap, lifecycle, and strategic growth.

The Product Line Leader acts as the business owner for the Parts line, driving revenue, margin, mix, customer satisfaction, product positioning, roadmap execution, SKU rationalization, and the financial results of this strategic growth initiative. You will work collaboratively with the Lennox Commercial team and Lennox Aftermarket Parts team.