Department Manager - Non-Food, Office & Media

Job Description

• Report to the Customer Experience Manager (CEM) and assist with stock ordering and maintaining optimum stock levels in the department.

• Lead Store Associates in mass merchandising, shelf management, stock management, and departmental cleanliness.

• Drive productivity improvement and enhance operational efficiency.

• Assist the Floor Manager (FM) in achieving departmental sales targets.

• Ensure overnight department preparation in accordance with Dark Store Operations (DSO) protocols and readiness before store opening.

• Ensure product presentation according to the Planogram.

• Ensure secondary displays comply with BMPL guidelines.

• Ensure all departmental activities comply with SOPs, company policies, and applicable protocols.

• Maintain punctuality, discipline, and professional attire in accordance with uniform guidelines.

• Conduct QA checks according to defined protocols and checklists to maintain quality standards.

• Monitor product expiry dates during and after stock deliveries and ensure FIFO (First In, First Out) practices.

• Ensure effective stock and shelf management.

• Ensure timely stock reordering according to customer demand.

Qualifications

Graduation with a minimum of 3 years of relevant experience.

Additional Information