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CXG

Advises luxury brands on retail customer experience

Luxury Brand Evaluator

Customer ExperienceConfirmed live in the last 24 hours
ContractSanta Rosa, Laguna, PhilippinesNo salary listed

About the Job

Requirements

  • Applicants must not be contractually engaged with retail brands or have worked for luxury retail brands, to preserve evaluation integrity and objectivity.
  • Applicants should be punctual, organized, detail-oriented, reliable, observant, and interested in customer experience.
  • No prior experience is needed; evaluators should provide honest feedback as real customers.

Responsibilities

  • Conduct discreet evaluations of luxury brands in-store, online, or both.
  • Provide objective feedback about evaluation experiences.
  • Choose assignments that align with the evaluator's profile and interests.
  • Complete a questionnaire after each evaluation.
  • Comply with project objectives and any special requirements set by the represented luxury brand.

About the Company

CXG

Advises luxury brands on retail customer experience

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2006

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