Treasury Operations Team Lead

Location: Madrid, Hybrid

About Swissport

We are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience.

In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4.7 million tons of air freight at 115 cargo centres. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents.

The culture of Swissport is shaped by our corporate values, which guide our actions and decision-making processes. These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company.

"Show You Care" underlines that our actions are perceived and valued from the perspective of the people around us. So, whatever we do, we do it purposefully and consciously, taking in the perspective of our colleagues, customers, and passengers.

“Doing the right things” means that we do the things that are valuable to our colleagues, customers, and passengers. We are trained to do this safely and trusted to do the right thing in any given situation.

"Win as a Team" highlights the importance of teamwork. Either we win as a team, or we fall as individuals. Together, we can surpass ourselves and handle any situation.

These values capture the essence of who we are and our unwavering commitment to excellence, and give actionable guidance for individual behaviour of employees, leaders, and executives, serving as a compass for how to act and deliver.

Job Summary

This key role is responsible for overseeing and coordinating the Group’s treasury operations, ensuring the accurate, timely and efficient execution of daily treasury activities. Working closely with the Treasury teams based in Zurich, regional and group finance teams, and banking partners, the Treasury Operations Team Lead will support effective cash and bank account management with operational control across all Group entities. The role includes leading a diverse team in an international environment, overseeing payment processing, opening/closing bank accounts, managing liquidity, monitoring cash flow forecasts, investigating and resolving payment failures, and ensuring accurate reporting. The Team Lead will also oversee the Treasury Management System (TMS) and related workflows, drive continuous improvements in treasury processes and controls, as well as actively support treasury activities such as bank guarantees, intercompany loans, balance reporting, and up to date banking infrastructure, while ensuring compliance with internal policies and procedures.

Job Responsibilities:

• Oversee treasury operations, ensuring effective governance, robust controls, and accurate and timely execution of treasury activities in line with Group policies and procedures.
• Lead and coordinate the team’s daily activities, providing guidance, setting priorities, monitoring performance, and fostering accountability and continuous development within an international environment.
• Ensure effective governance and control of payment processes, including validation of payment requests, integrity checks, transaction execution, and timely resolution or escalation of exceptions.
• Oversee daily cash and liquidity management, including consolidated cash flow forecasts, actuals monitoring, and timely identification and escalation of liquidity risks.
• Ensure effective management of banking infrastructure, including bank account openings and closures, bank account mandates, banking documentation, and Treasury Management System (TMS) administration.
• Oversee treasury reporting and analysis, ensuring the accuracy, integrity, and timely delivery of cash positions, reconciliations, and management reports for country, regional CFOs, and Group stakeholders.
• Drive continuous improvement of treasury processes, systems, and controls, strengthening operational efficiency, transparency, and compliance.
• Oversee treasury systems and banking connectivity, ensuring effective system administration, reliable bank statement integration, payment file processing, and the resolution of operational issues.
• Build strong working relationships with regional and Group Treasury teams, finance functions, business units, and banking partners to ensure consistent processes and effective collaboration across the Group.

Qualifications and Competencies:

• 5+ years of experience in Treasury Operations within a large, international organization, including senior-level operational responsibility and people management.
• Demonstrated ability to lead operations, people, and strategic process improvements simultaneously, ensuring strong governance, effective controls, and operational excellence.
• Proven expertise in Treasury Management Systems (preferably Kyriba), online banking platforms, banking infrastructure, host-to-host payments, and bank statement connectivity.
• Thorough knowledge of payment processing requirements and controls, and bank account openings and closures across multiple markets.
• Strong understanding of cash and liquidity management, cash flow forecasting, and treasury reporting.
• Ability to coordinate team activities, prioritise workloads, manage escalations and drive problem-solving.
• Excellent stakeholder management and communication skills, with the ability to influence and collaborate across international teams and organizational levels.
• High energy, strong work ethic, and a high degree of ownership, accountability, and initiative.
• High proficiency in spoken and written English; strong analytical skills and practical Excel experience. Experience with Power BI is an advantage.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.