Moncler Group

Luxury fashion brand of outerwear

Client Advisor Manager/ Assistant Store Manager

Retail Store ManagementUpdated on Nov 10

Full-timeHong KongNo salary listedIn-person

About the Job

Requirements

The Client Advisor Manager role requires 1–2 years of managerial experience in a managerial role in a structured fashion luxury, retail, or hospitality organization.
Passion for and knowledge of the industry.
Fluency in the local language.
Proficiency in English.
A positive mindset, professionalism, including reliability, responsibility, and ethical conduct, openness to change and innovation, an excellence mindset, and eagerness to learn and evolve with the organization.

Responsibilities

Proactively lead sales activity to achieve excellent results and ensure every client receives the complete Moncler Client Experience.
Achieve sales targets and key qualitative objectives.
Manage a dedicated sales team identified on a regular basis.
Drive sales, product knowledge, and key performance indicator management.
Support clienteling, after-sales service, client experience, and client development.
Manage systems and processes.
Maintain store image through windows and display and visual merchandising.
Organize and coordinate the team.

Desired Qualifications

Experience in international companies is preferred.

Overview

The Client Advisor Manager proactively leads successful sales activity for excellent results, ensuring every client benefits from the complete Moncler Client Experience.
A Client Advisor Manager is accountable for achieving sales targets and key qualitative objectives, managing a dedicated sales team identified on a regular basis.

Your Impact

RESPONSIBILITIES:

BUSINESS
Sales
Product Knowledge
KPI Management

CLIENT
Clienteling
After-Sales
Client Experience
Client Development

PROCEDURES
Systems and Processes

STORE IMAGE
Windows and Display
Visual Merchandising

PEOPLE
Team Organization
Team Coordination

Qualifications

PROFILE:
Both roles require managerial experience in managerial roles in structured Fashion Luxury / Retail / Hospitality (International Companies preferred):
Client Advisor Manager: 1-2 years
Passion for and knowledge of the industry

KNOWLEDGE:
LOCAL LANGUAGE - Fluent
ENGLISH – Proficient

ATTITUDES:
Positive mindset
Professionalism: reliable, responsible and ethical
Open to change and innovation
Excellence mindset
Eager to learn and evolve with the organization

About the Company

Moncler Group

Luxury fashion brand of outerwear

Moncler produces luxury outerwear, especially down jackets, blending performance gear with high-fashion design. Its products use down insulation and durable fabrics to keep warmth while delivering style, sold through premium boutiques, department stores, and e-commerce. It stands apart by tying authentic mountain heritage to a luxury brand and narrating a cohesive image, reinforced by a high-profile IPO. Its goal is to lead the luxury outerwear market, grow globally, and increase brand value while preserving its performance heritage and fashion appeal.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Milan, Italy
Founded: 1952

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