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Coupang

Sells goods online with its own overnight delivery

Fashion E-commerce Senior Program Manager - 사업운영·데이터분석

Program ManagementPosted on Nov 12
Full-timeSeoul, South KoreaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree or equivalent practical experience is required.
  • At least 3 years of experience in program management, operations, business analysis, consulting, e-commerce, or a related field is required.
  • Strong analytical and problem-solving skills are required.
  • Excel and data analysis skills are required.
  • Experience managing multiple projects simultaneously is required.
  • Strong written and verbal communication skills are required.
  • The ability to collaborate effectively with cross-functional stakeholders in a fast-paced environment is required.

Responsibilities

  • Execute business initiatives end to end across multiple fashion categories.
  • Collaborate with diverse stakeholders to deliver key projects and business objectives on time.
  • Track business performance metrics and identify operational improvement opportunities.
  • Prepare regular business reviews, reports, and performance updates for the leadership team.
  • Support the planning and execution of category-level initiatives and promotional events.
  • Monitor operating processes, identify issues, and lead resolution with relevant stakeholders.
  • Build and maintain dashboards, trackers, and reporting tools to improve visibility and execution.
  • Partner with the Analytics team to evaluate program performance and recommend process improvements.
  • Manage project timelines, dependencies, risks, and action items across multiple workstreams.
  • Lead standardization and automation of manual processes to improve scalability and efficiency.

Desired Qualifications

  • Experience in e-commerce, retail, marketplaces, or the fashion industry is preferred.
  • Experience leading pricing strategy, business growth, customer experience, or commercial initiatives is preferred.
  • Advanced SQL skills and data visualization capabilities are preferred.
  • Experience working directly with executives and leadership teams is preferred.
  • Strong problem-solving skills and fast execution are preferred.
  • The ability to work proactively in fast-changing, highly uncertain environments is preferred.

About the Company

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Coupang

Sells goods online with its own overnight delivery

Coupang runs one of South Korea's largest online stores, selling groceries, electronics, household goods and fashion to consumers and small businesses. Rather than relying on outside carriers, it delivers most orders through its own warehouses and drivers, and its Rocket Delivery service brings millions of items to doorsteps overnight or the same day. Shoppers order through the Coupang app or website, and the company earns money from its own retail sales, commissions and fulfillment fees from outside sellers, and a paid membership. Coupang was founded in Seoul in 2010 and is headquartered in Seattle, with most of its operations and staff in South Korea.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
2010

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