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Asurion

Device protection and tech support provider

Bench Jeweler

General Maintenance & RepairConfirmed live in the last 24 hours
Full-timeSmyrna, TN, USAIn-person

About the Job

Requirements

  • Have a minimum of two years of experience in jewelry repairs.
  • Demonstrate proficiency in sizing, chain repair, prong and stone-setting repairs, stone tightening, shank work, all types of stone setting, polishing, and other finishing techniques.
  • Have experience with laser welding.
  • Have experience using a microscope.
  • Be able to read and understand instructions to complete repairs.
  • Be willing to train others and share knowledge and experience.
  • Be organized and able to communicate with others.
  • Pass a bench test.
  • Have a high school diploma or equivalent.

Responsibilities

  • Service and repair clients' jewelry while providing quality work and timely turnaround, following posted processes to restore damaged jewelry to required standards.
  • Safely account for gemstones, diamonds, metals used in repairs, and customers' jewelry.
  • Perform 20 repairs per day to meet goals and objectives.

Desired Qualifications

  • Knowledge of invisible-set repairs.
  • Production experience.
  • Experience in laser engraving.

About the Company

Asurion

Device protection and tech support provider

Asurion provides protection plans and tech support for consumer electronics and appliances, working with wireless carriers, retailers, and pay-TV providers to reach hundreds of millions of customers. Customers buy protection plans; when a device is lost, stolen, or damaged, they file a claim and receive repair or replacement, often within one business day, via a network of repair partners and logistics. Its differentiators are a large partner ecosystem, broad device coverage, and fast repair or replacement turnarounds, plus services like roadside assistance. The goal is to offer affordable, reliable protection and support for technology worldwide by leveraging its partner network to reach a vast customer base and resolve device issues quickly.

Company size
10,001+
Company stage
Debt Financing
Total funding
$4.3B
Headquarters
Nashville, TN
Founded
1994

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