M

Macy's

Retail fashion and home goods retailer

Personal Shopper Associate

Full-Time
$18.50 - $38.70+ Performance-based incentives
Mid
New York, NY, USA
In Person
RetailRetail Sales

About the job

Requirements
  • A minimum of 2–5 years of selling experience in a retail environment is preferred.
  • Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers are required.
  • The ability to adapt quickly to changing priorities is required.
  • The ability to work independently and as part of a team is required.
  • The ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays, is required.
  • The role requires prolonged periods of standing and walking around the store or department.
  • The role may involve reaching, crouching, kneeling, stooping, and color vision.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, is necessary to perform job functions and process register transactions.
  • The role requires frequently lifting or moving up to 25 pounds.
Responsibilities
  • Provide a high-touch, personal experience and follow up consistently to ensure client satisfaction and offer additional service.
  • Service clients’ personal wardrobe, family wardrobe, home, cosmetics, and gift shopping needs; anticipate needs and proactively remind clients of occasions and holidays and suggest gifts.
  • Teach clients how to edit, refine, and style their wardrobes.
  • Manage time and productivity effectively and use available technology to maximize efficiency.
  • Demonstrate expertise in the Macy’s app, teach clients how to use it, and use wish lists to share product preferences.
  • Use social media to stay aware of relevant fashion trends and pop culture, and encourage user-generated content by creating post-worthy experiences.
  • Provide clients with premium access to products and use search and send, special order tools, and online look books to secure products, including merchandise not available in the store.
  • Proactively seek product knowledge and sell luxury products with confidence.
  • Merchandise Personal Styling offices and demonstrate expert product mixing.
  • Build relationships based on trust with each client.
  • Build ties with the community, particularly local charities, and establish Macy’s as a community supporter while creating business opportunities.
  • Maintain regular, dependable attendance and punctuality.
  • Foster acceptance and respect and strengthen authentic connections with colleagues, customers, and communities.
Desired Qualifications
  • A minimum of 2–5 years of selling experience in a retail environment is preferred.

About the company

Macy's sells fashion and home goods through its large network of department stores and macys.com. It sources products from suppliers and earns revenue by marking up purchases and by operating a branded credit card, promotions, and loyalty programs. Its shopping experience includes free shipping on qualifying orders and fast, free in-store pickup, supported by data-sharing for secure processing and logistics. The company differentiates itself with a broad mix of price points and brands across dual channels, aiming to reach a wide audience, drive sales, and build customer loyalty.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1858

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Simplify's Take

What believers are saying

  • Q2 2026 comps rose 2.7%, and Macy's raised full-year EPS guidance to $2.35.
  • The company received $116 million in tariff refunds and reinvests $96 million into growth.
  • AI assistants and inventory tools lifted engagement, while supply-chain savings hit margins in late 2026.

What critics are saying

  • Macy's will close 14 stores in 2026, including Grossmont Center and Livingston.
  • Cheshire, Connecticut distribution-center shutdowns cut 993 jobs before April 2027.
  • The July 2026 WorryNoMore warranty class action attacks a lucrative customer-trust product line.

What makes Macy's unique

  • Tony Spring's 2026 Reimagine 200 stores drive 75% of Macy's go-forward sales.
  • Bloomingdale's posted 11.3% Q2 2026 comps, its best second quarter in 154 years.
  • Bluemercury grew 6.2% in Q2 2026, diversifying Macy's beyond the flagship banner.

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Benefits

  • Health Insurance
  • 401(k) Company Match
  • Paid Vacation
  • Paid Holidays
  • Mental Health Support
  • Merchandise Discounts
  • Performance Bonus

Growth & Insights and Company News

6 month growth

3%

1 year growth

3%

2 year growth

3%
Daily Press
Oct 28th, 2026
Today in history: October 28, 'Perfect Storm' forms east of Nova Scotia.

Today in history: October 28, 'Perfect Storm' forms east of Nova Scotia. Also on this date, Rowland Hussey Macy opened his first New York store at Sixth Avenue and 14th Street in Manhattan. PUBLISHED: October 28, 2026 at 4:00 AM EDT Today is Wednesday, Oct. 28, the 301st day of 2026. There are 64 days left in the year. Today in history: On Oct. 28, 1991, what became known as "The Perfect Storm" began forming hundreds of miles east of Nova Scotia; lost at sea during the storm were the six crew members of the Andrea Gail, a fishing boat from Gloucester, Massachusetts. Also on this date: In 1636, the General Court of Massachusetts passed a legislative act establishing Harvard College. In 1858, Rowland Hussey Macy opened his first New York store at Sixth Avenue and 14th Street in Manhattan. In 1886, the Statue of Liberty, a gift from the people of France, was dedicated in New York Harbor by President Grover Cleveland. In 1919, Congress passed the Volstead Act, which provided the means for enforcement of a Prohibition-era ban on alcohol, over President Woodrow Wilson's veto. In 1936, President Franklin D. Roosevelt rededicated the Statue of Liberty on its 50th anniversary. In 1962, Soviet leader Nikita Khrushchev informed the United States that he had ordered the dismantling of missile bases in Cuba; in return, the U.S. secretly agreed to remove nuclear missiles from U.S. installations in Turkey as the two superpowers brought an end to the Cuban missile crisis. In 2001, the families of people killed in the Sept. 11 terrorist attack in New York gathered at ground zero in lower Manhattan for a memorial service filled with prayer and song. In 2012, the San Francisco Giants won their second World Series title in three years, beating the Detroit Tigers to complete a four-game sweep. In 2018, the Boston Red Sox beat the Los Angeles Dodgers to win the World Series in five games. In 2021, Facebook CEO Mark Zuckerberg said his company was rebranding itself as Meta, an effort to encompass its virtual-reality vision for the future, while keeping the Facebook name for the social network itself. In 2022, Paul Pelosi, the 82-year-old husband of House Speaker Nancy Pelosi, was severely beaten by a hammer-wielding assailant who broke into their San Francisco home. Less than three weeks later, Nancy Pelosi announced she would remain in the House but step down as speaker in the next Congress. In 2024, the Pentagon disclosed that North Korea had sent about 10,000 troops to Russia to train and likely fight against Ukraine, a move seen as piling more pressure on Ukraine's overstretched army and stoking geopolitical tensions in the Indo-Pacific region. Today's birthdays: * Actor Jane Alexander is 87. * Actor Dennis Franz is 82. * Actor-singer Telma Hopkins is 78. * Actor Annie Potts is 74. * Microsoft co-founder Bill Gates is 71. * Talk show host-comedian Sheryl Underwood is 63. * Football Hall of Famer Steve Atwater is 60. * Actor-comedian Andy Richter is 60. * Actor Julia Roberts is 59. * Football Hall of Famer Terrell Davis is 54. * Country singer Brad Paisley is 54. * Actor Joaquin Phoenix is 52. * Actor Gwendoline Christie is 48. * Actor Matt Smith is 44. * Singer-songwriter Frank Ocean is 39. * Tennis player Taylor Fritz is 28. * Actor Nolan Gould is 28.

AHRC New York City
Oct 26th, 2026
Macy's and AHRC NYC partner to create Accessible Viewing Area on Macy's Thanksgiving Day Parade(R) route.

Macy's and AHRC NYC partner to create Accessible Viewing Area on Macy's Thanksgiving Day Parade(R) route. AHRC New York City is providing an Accessible Viewing Area for Macy's Thanksgiving Day Parade(R), for individuals with disabilities and their families. AHRC NYC's Accessible Viewing Area offers a designated Parade viewing location and access to ADA-compliant amenities to help support a comfortable and inclusive experience. Advance reservations are required. Please note that capacity is limited and registration is first come, first served. Event location details will be shared directly with confirmed attendees prior to Thanksgiving Day. Frequently asked questions. May I bring a companion? Companion registration information is provided during the registration process. When will location information be shared? Viewing location details will be sent directly to confirmed guests before Thanksgiving Day. What accommodations will be available? AHRC NYC will provide a variety of accessibility accommodations and ADA-compliant amenities. What should I bring? Detailed arrival and event information will be shared with confirmed registrants before the event. What happens if capacity is reached? Additional registrants may be placed on a waitlist if space becomes available. AHRC New York City: Advocating for people with intellectual, developmental, and other disabilities to lead full and equitable lives.

42 Freeway
Oct 17th, 2026
Macy's small-format Cherry Hill Route 70 store expected to close. Timing unclear.

Macy's small-format Cherry Hill Route 70 store expected to close. Timing unclear. The Macy's small-format store on Route 70 in Cherry Hill, which opened in 2024, is expected to close based on updated marketing documents from the shopping center's property owner combined with new retailer announcements. To be very clear, the Cherry Hill Mall Macy's is remaining open. They are unaffected by this news. For the Route 70 small-format Macy's store, an October 15 update of the property owner's online marketing documents, identified the exact location of a recently announced Wayfair store within its Garden State Park Marketplace shopping center (which also home to Wegmans, Best Buy, Home Depot and more). The updated online leasing plan places Wayfair across two connected storefronts: the former Christmas Tree Shops and the Macy's immediately to its left. While the property owner's document indicates Macy's space will taken over by upcoming tenant Wayfair, a closing date for the Route 70 Macy's has not been announced. An interesting aspect of this is on the opposite (right) side of the former Christmas Tree Shops is Dick's Sporting Goods. That store has already announced it is closing ahead of its relocation to the new Dick's House of Sport at Cherry Hill Mall. With Christmas Tree Shops already empty and Dick's preparing to leave, those two spaces might seem like the obvious combination for Wayfair. But the square footage tells a different story. When I first worked on the Wayfair announcement with fellow local blogger Neil from the popular Facebook page "A View From Evesham", 42Freeway both did the simple math a few weeks ago using the announced store size and immediately had the same reaction: "Wow, Macy's is going to close." To explain, the former Christmas Tree Shops is listed at 50,000 square feet. The adjacent Dick's Sporting Goods space is also listed at 50,000 square feet. Combining those two would create a 100,000-square-foot store. But Wayfair's official corporate announcement says its upcoming Cherry Hill location will be 86,000 square feet. So it wouldn't "add up" that the soon to close Dick's Route 70 store was part of the Wayfair project. But guess what, guys? The Macy's unit is listed at 36,000 square feet. So if you add that to the 50,000-square-foot Christmas Tree Shops, you get exactly the 86,000 square feet Wayfair announced! So while I trust Edgewood Properties to accurately identify tenants on its own leasing documents, the square footage provides another clear piece of support for the layout shown in the updated plan. There is another interesting detail in the property's marketing materials: the shopping center is identified as fully leased. That makes me wonder whether Dick's still has an active lease it will continue paying after the Route 70 store closes. That is my interpretation of the leasing information; the document does not establish the remaining terms of Dick's lease. As for Macy's, I would imagine the store could remain open through the holiday shopping season, but that is speculation. A closing timetable remains unannounced. Shoppers also still have the much larger, full-size Macy's nearby at Cherry Hill Mall. Closing a store only about two years after opening would certainly be a short run. But in some quick research, I also found reports that Macy's recently announced the closing of its small-format Ramsey, New Jersey, location after approximately one year. For Cherry Hill, the updated property-owner plan points to Wayfair taking over the Macy's space alongside the former Christmas Tree Shops. Links and location. Macy's Route 70 Cherry Hill - Expected To Close Market Place at Garden State Park 2130 Route 70 Cherry Hill NJ 08002

EAA
Oct 12th, 2026
Architecture behind R. H. Macy and Company Store (building) - New York City: design and legacy.

Architecture behind R. H. Macy and Company Store (building) - New York City: design and legacy. By E-A-A / October 12, 2026 The R. H. Macy and Company Store, now better known as Macy's Herald Square, stands as a landmark in New York City. Designed originally as the largest department store in the world, it occupies a massive 2.5 million square feet of space in the heart of Manhattan. This iconic building not only serves as a retail hub but also as the corporate headquarters for Macy's, Inc. Situated in bustling Herald Square, this architectural marvel has a rich history dating back to its opening in 1902. The building's Beaux-Arts style, coupled with modern renovations over the years, showcases a blend of historical grandeur and contemporary design. The most recent multi-year renovation aimed to recapture its original elegance while enhancing the shopping experience. Visitors to Macy's Herald Square can appreciate the meticulous detail in its design, from the distinctive exterior to the thoughtfully curated interior spaces. Its significance is underscored by the role it plays in New York City's commercial and cultural landscape. For those interested in architecture and history, exploring the architecture behind the R. H. Macy and Company Store offers a fascinating journey through time. Table of Contents Historical significance. The R. H. Macy and Company Store in New York City holds a rich history marked by its foundations laid by R.H. Macy in the mid-19th century and its eventual transformation into a retail icon through its significant expansions and influence on American shopping culture. Foundation and the Macy family. R.H. Macy founded the store in 1858, starting modestly on 14th Street and 6th Avenue. Initially, the store faced challenges, but Macy's perseverance paid off as sales began to grow. The early days were marked by innovative marketing strategies and a focus on customer service, setting the stage for future success. This foundation not only established Macy's as a local favorite but positioned it for greater triumphs. The Macy family played a crucial role in the store's early success, with their hands-on approach and dedication creating a strong base. Expansion and becoming an icon. In 1902, Macy's moved to its current location at Herald Square, designed by DeLemos and Cordes. This move was pivotal, as it placed Macy's at the heart of New York City's bustling retail district. The new building was an architectural marvel and drew significant attention. The store's expansions, including the landmark 34th Street and Broadway building, cemented its status as a retail giant. Over the years, Macy's continued to influence the retail industry with its size, employment opportunities, and significant cultural impact. Notably, the store became a major employer in New York and saw women entering the workforce in large numbers during the 1920s. Nathan Straus, a key figure in Macy's history, played an instrumental role in expanding and modernizing the store. His efforts helped Macy's become a national landmark and a symbol of American retail success. Retail revolution. The R. H. Macy and Company Store in New York City set new standards in retail through innovative merchandise and groundbreaking marketing strategies. These pioneering efforts transformed shopping from a simple transaction to a cultural experience. Merchandise and innovation. R. H. Macy and Company Store excelled in offering a diverse range of products. They were among the first to introduce the concept of a "department store," housing various goods under one roof. They also pioneered the use of fixed prices on all items, eliminating the need for haggling. This strategy built trust with customers. The store's innovative window displays attracted onlookers, turning the activity of window shopping into a popular pastime. Furthermore, the introduction of escalators and elevators within the store made shopping more convenient, enhancing the overall customer experience. Marketing and cultural impact. Macy's Herald Square became famous for its marketing techniques. The store's Thanksgiving Day Parade started in 1924 and quickly became a national event. Massive holiday window displays also drew crowds, adding a touch of magic to the shopping season. They invested in advertising campaigns that emphasized quality and variety. Macy's also launched seasonal sales and promotional events, creating reasons for customers to visit more frequently. Over time, Macy's established itself not just as a store, but as a cultural icon, influencing how people shopped and celebrated holidays. By focusing on both innovation in merchandise and sophisticated marketing techniques, Macy's set new benchmarks in the retail industry. This combination helped the store maintain its status as a retail giant for decades. Visitor experience. The visitor experience at Macy's Herald Square in Manhattan combines history with modern retail. Tourists and locals alike are drawn to its rich heritage and prime location near landmarks like the Empire State Building and Times Square. Macy's Herald Square today. Macy's Herald Square is more than a shopping destination. It's a cultural icon in New York City. The building itself is a National Historic Landmark. Visitors can admire the detailed interior design and heritage displays as they explore the store. Macy's also hosts various events throughout the year, including holiday window displays and the famous Thanksgiving Day Parade. Tourists often find themselves captivated by the array of luxury brands and unique goods. The store provides a dynamic mix of traditional and contemporary retail experiences. Tourism and the future of retail. For tourists, Macy's offers guided tours that showcase its history and architecture. These tours highlight significant historic features, such as the original wooden escalators and the breathtaking views of the Manhattan skyline from within the store. Macy's is keenly aware of its role in tourism and retail. The company continues to innovate, integrating digital technology with in-store shopping. Interactive exhibits and mobile apps enhance the visitor experience, giving guests a blend of historical context and modern convenience. With its strategic location near the Empire State Building and Times Square, Macy's is perfectly positioned to attract visitors from around the world, ensuring it remains a premier shopping destination in New York City. Additional Reading:

Bay Area News Group
Oct 8th, 2026
Macy's 100th Thanksgiving Day Parade gets a magical touch with a Disney-themed nostalgic collection

Macy's 100th Thanksgiving Day Parade gets a magical touch with a Disney-themed nostalgic collection Relive Thanksgiving magic: Disney and Macy's release nostalgic parade collection. TOP STORIES: