Full-Time

Operations Associate

Gopuff

Gopuff

1,001-5,000 employees

Direct-to-consumer delivery of convenience items

Compensation Overview

$17.25/hr

Portland, ME, USA

In Person

Category
Retail (1)
Required Skills
Inventory Management

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Requirements
  • High School Diploma or GED Equivalent
  • Experience working in a restaurant or retail environment (preferred, not required)
  • General working knowledge of basic web-based software applications (e.g. Google G-Suite)
  • Stand and walk for the duration of an assigned shift
  • Lift up to 49 pounds
  • Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays
  • The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)
Responsibilities
  • Pick and pack items for dispatch to customers
  • Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies
  • Manage inventory and re-shelving of canceled orders
  • Clean and organize sales floor and overall facility
  • Manage waste and spoilage through strict compliance with FIFO practice
  • Contact customer for substituted or out-of-stock items
  • Handle, scan and move product in a safe and well-organized manner
  • Stand, push, pull, squat, bend, reach and walk during shifts
  • Use carts, pallet jacks, dollies and other equipment to move product
  • Handle products that may contain tobacco, nicotine, and/or alcohol
  • Work in freezer locations periodically throughout shifts
  • Capability to walk several flights of steps periodically throughout the day
  • Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards
  • Ensure accuracy of all food and beverage packaged for delivery
  • Follow health, safety and sanitation guidelines for all products
  • Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements
  • Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation
  • Prepare, package and stage/handoff orders
Desired Qualifications
  • Experience working in a restaurant or retail environment (preferred, not required)

GoPuff is a digital delivery service that brings a wide range of everyday items directly to customers’ doors, including convenience items, snacks, beverages, and even alcohol. Customers place orders through the GoPuff app or website, and GoPuff handles inventory and delivery through its own network, charging for the items plus a delivery fee. Revenue comes from product sales and delivery charges, with occasional discounts and promotions to attract shoppers. Unlike many rivals, GoPuff emphasizes rapid, door-to-door delivery across a broad product lineup, relying on its own stock and logistics to speed up service. The company aims to make it fast and easy for people to get daily essentials without leaving home.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$5.2B

Headquarters

Philadelphia, Pennsylvania

Founded

2013

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Simplify Jobs

Simplify's Take

What believers are saying

  • June 2026 Go launch gives Gopuff a differentiated AI commerce interface.
  • July 2026 Polymarket gold giveaway drives purchases and customer reacquisition.
  • June 2026 funding added $250 million for AI and infrastructure investment.

What critics are saying

  • Washington DC sued Gopuff in March 2025 over driver misclassification and unpaid benefits.
  • Gopuff's valuation fell to $8.5 billion after November 2025 financing, down from $15 billion.
  • If cash burn persists, Gopuff's 400-plus dark stores become an existential liability by 2027.

What makes Gopuff unique

  • Gopuff owns 400-plus micro-fulfillment centers, enabling 15-minute delivery in US and UK.
  • Gopuff pairs fulfillment with exclusive co-created products like Good Nut and COLE'D.
  • Gopuff's Go assistant uses order history and X signals for predictive shopping.

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Benefits

Comprehensive medical, dental, and vision insurance

Optional FSAs and HSA plans

401(k)

Commuter benefits

Supplemental employee, spouse and child life insurance to all eligible employees

Gopuff employee discount

Career growth opportunities

Internal rewards programs

Annual performance appraisal and bonus

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Business Wire
Jul 3rd, 2026
Gopuff and Polymarket team up to give away $1 million in gold for America's 250th birthday.

Gopuff and Polymarket team up to give away $1 million in gold for America's 250th birthday. Gopuff and Polymarket are giving away 250g gold bars in celebration of America250 To celebrate the nation's 250th birthday, Gopuff and Polymarket are giving away 250 gold bars, worth a total of $1 million. PHILADELPHIA & NEW YORK-(BUSINESS WIRE)-Gopuff, the leading instant commerce platform, today announced a first-of-its-kind partnership with Polymarket, the world's largest prediction market, to celebrate the nation's 250th birthday with a $1,000,000 gold giveaway. Today through July 19, every $25 or more purchase on Gopuff will serve as an entry for the chance to win one of 250 gold bars. Gopuff and Polymarket are giving away 250g gold bars in celebration of America250. Share In total, 250 winners will share in $1,000,000 worth of gold in celebration of America250, including 250g gold bars. Prizes include two tiers of Gopuff x Polymarket co-branded gold bars: * 10 winners: 250-gram gold bar (approx. value $32,500 each) * 240 winners: 20-gram gold bar (approx. value $2,600 each) To enter, customers can make a qualifying purchase of $25 or more on Gopuff between July 3-19. Customers can earn up to 20 entries (no purchase necessary to enter; full terms and conditions available here). "America's 250th only happens once, and we wanted to celebrate it the way Gopuff does everything: fast, big, and a little unexpected," said Tyler Stewart, Head of Marketing at Gopuff. "The best partnerships make bold ideas even bolder, and together with Polymarket we're celebrating America's 250th by putting a million dollars in gold into the hands of our customers, creating the kind of unforgettable experience only this partnership could bring to life." "Polymarket is where the world comes to find out what people really believe is going to happen - and this summer, that includes who's walking away with a gold bar," said Josh Tucker, Head of Growth at Polymarket. "Teaming up with Gopuff lets us bring that same energy to millions of customers in a fun, tangible way." ABOUT GOPUFF Gopuff, the leader in instant commerce, offers more than 5,000 products delivered in as fast as 15 minutes. Founded in 2013 by Yakir Gola and Rafael Ilishayev, the company operates its own micro-fulfillment centers, leveraging proprietary technology and a hyper-local logistics network to offer speed, reliability, and affordability to millions of customers across the U.S. and U.K. To learn more, visit www.gopuff.com or follow Gopuff on Facebook, X or Instagram. Download the Gopuff app on iOS and Android. ABOUT POLYMARKET Polymarket is the world's largest prediction market platform, where participants trade on the outcomes of real-world events. By harnessing the wisdom of the crowd and the efficiency of markets, Polymarket generates real-time probability estimates that have proven to be among the most accurate forecasting tools available. Polymarket's markets span global politics, economics, science, technology, sports, culture, and more, attracting hundreds of thousands of participants worldwide. Polymarket US operates as a CFTC-regulated designated contract market under the Commodity Exchange Act. For more information, visit polymarket.com.

Booking Agent Info
Jun 22nd, 2026
Cole Palmer teams up with Gopuff for COLED ice brand launch.

Cole Palmer teams up with Gopuff for COLED ice brand launch. June 22, 2026 Deal Type: Multi-Year Strategic Partnership / Co-Created Product Line Announced: June 22, 2026 * Cole Palmer and Gopuff have launched COLE'D, a new premium ice line available exclusively on Gopuff in the U.S. and U.K., marking Palmer's first hands-on product venture from the ground up. * The collection includes three products: Pebble Ice with Electrolytes ($4.99/5lb), Premium Craft Ice Spheres shaped like footballs ($5.99/4-pack), and Traditional Ice Cubes ($3.49/5lb), with the electrolyte ice being a world first in the category. * The COLE'D brand is directly inspired by Palmer's iconic fan-created "Cold Palmer" celebration, which he trademarked in late 2025, turning a viral moment into a commercial product fans can own. * Gopuff has previously co-created products with Tom Brady, Good Nut coconut water and GOAT Gummies, establishing a pattern of athlete-led brand launches through the platform. Cole Palmer and instant commerce giant Gopuff have teamed up to launch COLE'D, a new line of premium ice products, including what the brand is calling the world's first electrolyte ice. The multi-year deal is live now, with all products available exclusively via the Gopuff app. The line spans three SKUs, all made with purified, filtered water, designed to cover everything from athletic recovery to elevated watch parties. The football-shaped ice spheres, in particular, feel tailor-made for a summer of big games. This is Palmer's first foray into product development, and he's been involved from concept to packaging. The COLE'D name pulls directly from his trademarked "Cold Palmer" persona, a nickname born from the terraces that he's now turning into a brand. Palmer was recently named Coca-Cola's football brand ambassador in a multi-year deal, and earlier starred alongside Vinícius Júnior and Christian Pulisic in Rexona's FIFA World Cup 2026 global film. Left out of England's World Cup squad this summer, Palmer is using the downtime to build, and COLE'D is the first result. For Gopuff, this follows its athlete-brand playbook established with Tom Brady through Good Nut and GOAT Gummies, further cementing the platform as a home for talent-driven consumer products. Cole Palmer just turned a fan meme into a product line, and that's not a small thing. The "Cold Palmer" celebration wasn't manufactured by a marketing team; it came from the stands. The fact that he trademarked it, built a logo around it, and is now putting it on a bag of ice is a masterclass in athlete brand-building that feels genuinely organic rather than forced. The timing is smart too. With Palmer out of England's World Cup squad and facing a quieter summer than most of his peers, COLE'D gives him a cultural presence this season regardless of what's happening on the pitch. He's not disappearing, he's pivoting. Gopuff continues to carve out a very specific lane: not just a delivery app, but a platform that co-creates products with athletes. That's a different value proposition from traditional retail, and it's one that's hard to replicate quickly. Can Palmer's "Cold Palmer" persona sustain a full consumer brand, or does COLE'D's appeal depend too heavily on his football form? Is Gopuff building the most athlete-friendly product platform in the game right now, and who's next after Palmer and Brady?

Fox Business
Jun 12th, 2026
Gopuff launches AI-powered shopping assistant to predict customer purchases

Gopuff has launched an AI-powered shopping assistant that predicts customer purchases. The announcement was made by co-founder and co-CEO Yakir Gola, who discussed the new feature alongside the company's partnership with SpaceX's xAI. The AI tool aims to anticipate what shoppers will buy next, though specific details about its functionality were not disclosed. The development represents Gopuff's latest effort to enhance its rapid delivery service through artificial intelligence technology.

Bloomberg
Jun 11th, 2026
Gopuff builds AI shopping assistant on xAI's Grok, citing cost and quality

Gopuff has built its new AI shopping assistant using xAI's models, making it one of the few companies deploying Grok in enterprise applications. Co-CEO Rafael Ilishayev cited cost and quality as key factors in choosing xAI's technology. The decision comes as xAI positions enterprise AI as a $26 trillion opportunity ahead of its anticipated IPO. The company is seeking to prove Grok can compete for corporate customers beyond its initial consumer chatbot applications. Gopuff's implementation represents an early test case for xAI's enterprise ambitions in the competitive AI market.

PR Newswire
Jun 9th, 2026
Gopuff partners with GrowthLoop for AI-powered ad targeting using first-party data

Gopuff has partnered with GrowthLoop to enable advanced audience segmentation for brands advertising on Gopuff and BevMo! platforms. The integration allows brands to build custom audiences using Gopuff's first-party data, targeting customers by geography, purchase history and order frequency. GrowthLoop's composable commerce media platform unifies audience creation and campaign activation on Snowflake's AI Data Cloud, eliminating data movement between systems. Brands can now create targeted campaigns within days rather than weeks, such as reaching frequent buyers of competitor products in specific markets. The capabilities, currently live for beta partners, will roll out to all brands in coming weeks. Later this year, brands will be able to target sponsored product ads within the Gopuff app and reach UK customers. Gopuff operates micro-fulfillment centres delivering over 5,000 products in as fast as 15 minutes.