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Travis Perkins

UK building materials wholesaler and retailer

Customer Service Apprentice

Checkout & Customer ServicePosted on Nov 10
Full-timeUnited KingdomIn-person

About the Job

Requirements

  • Be passionate about customer service, teamwork, and sales.
  • Be keen to work across all areas of the business and have the ambition to build a long-term career.
  • Be helpful and friendly when serving customers.

Responsibilities

  • Build relationships with customers over the counter and on the phone by taking orders, providing quotes, and offering possible solutions and related products.
  • Use acquired product knowledge to assist with enquiries, provide product information, prepare quotes, and help customers with their purchases.
  • Work across a number of areas within the branch to gain exposure and identify strengths, interests, and career-development direction.
  • Participate in a 12-month apprenticeship programme that includes study time, coaching, mentoring, and technical and skills training.

About the Company

Travis Perkins

UK building materials wholesaler and retailer

Travis Perkins is a large UK supplier of building materials and home improvement products. It grew from two family businesses (Perkins & Co and Travis timber importers) that merged in 1988 and expanded through acquiring many other businesses, including Wickes in 2005, to serve both tradespeople and DIY customers. Its operations center on distributing a wide range of products—timber, bricks, plaster, plumbing and heating, decorating, tools, and related building supplies—through a network of branches and direct-to-consumer channels, plus online ordering. The company differentiates itself by its scale, diversified portfolio of brands and outlets, and a strong emphasis on growth through acquisitions that widen its geographic reach and product offerings. Its goal is to remain a leading UK building materials and home improvement group by expanding its reach, product range, and service capabilities across both trade and consumer markets.

Company size
10,001+
Company stage
IPO
Headquarters
Northampton, United Kingdom
Founded
1960

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