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Drata

Automates security compliance and risk management.

Solutions Architect

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 8 years of post-sales experience in a Solutions Architect, Technical Account Manager, Implementation Manager, Customer Success Engineer, or similar role in B2B SaaS.
  • Demonstrated success leading complex, end-to-end enterprise implementations.
  • Customer-facing experience, including presenting, training, and debugging with technical and executive audiences.
  • Hands-on experience with AI-powered tools or platforms.
  • Experience with cloud platforms such as AWS, GCP, or Azure; REST APIs and JSON; and scripting or development with JavaScript, TypeScript, React, Python, Bash, Shell, or Unix.
  • Experience partnering cross-functionally with Sales, Sales Engineering, Customer Success, Product, Engineering, QA, and Security teams.
  • Based in, or able to work hours aligned with, the APAC region.
  • English fluency is required.

Responsibilities

  • Own a portfolio of APAC enterprise customers as their primary technical point of contact.
  • Lead end-to-end implementations, including project plans, milestones, risk management, stakeholder coordination, configuration, testing, and launch readiness.
  • Build trusted relationships with senior customer stakeholders and translate business, security, and compliance requirements into scalable solutions.
  • Monitor customer health, usage, renewal risk, and expansion opportunities; partner with Customer Success to address risks proactively.
  • Configure and customize Drata, integrate customer systems, support data migrations, and troubleshoot complex technical issues.
  • Advise customers on integrations, APIs, cloud infrastructure, identity and access, development workflows, security tools, HR systems, and AI-enabled compliance workflows.
  • Deliver training, workshops, QBR technical insights, documentation, and self-service guidance that increase customer adoption and independence.
  • Reduce engineering escalations by diagnosing issues, documenting platform behavior, and providing clear technical remediations.
  • Partner with Product and Engineering on UAT, bug reports, feature requests, customer use cases, and regional requirements.
  • Share APAC customer trends and best practices across Customer Success and the broader company through enablement and technical documentation.

Desired Qualifications

  • At least 5 years in security, compliance, GRC, or a related field is preferred.
  • AI-powered tools or platforms applied to compliance or GRC workflows are ideal.
  • Additional regional languages are a plus.
  • Familiarity with APAC regulatory, data residency, or market requirements is a plus.

About the Company

Drata

Automates security compliance and risk management.

Drata provides a trust management platform that automates security compliance and risk management so teams can demonstrate their security posture to customers. It works by connecting to a company’s cloud, identity, HR, and developer tools to collect evidence and continuously monitor controls, enabling audits across many frameworks (e.g., SOC 2, ISO 27001, HIPAA, PCI DSS, GDPR) or custom ones. Compared with competitors, it combines continuous monitoring, broad framework coverage, deep integrations, and a dedicated trust center, plus AI-assisted content generation and governance features, offering an end-to-end compliance solution. The goal is to help organizations stay audit-ready, reduce the time and effort of compliance, and clearly show their security posture to customers and partners.

Company size
501-1,000
Company stage
Series C
Total funding
$328.2M
Headquarters
San Francisco, CA
Founded
2020

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