Head of Strategic Accounts & Growth

About Vertical Insure

Location:  Minneapolis, MN (Hybrid - in office Tuesdays and Thursdays)

Vertical Insure is the leading embedded insurance platform built for vertical SaaS platforms. We offer customized insurance options tailored to each business and its customers, adding value and generating new revenue without extra overhead. Our approach is simple; we are removing the burden from buying insurance by embedding it into our partners’ existing product flow making financial protection effortless and timely.

The Head of Strategic Accounts & Growth owns and expands Vertical Insure’s most important and highest-value partner relationships. As the executive owner of our top strategic accounts, this leader is responsible for driving net revenue retention, expansion ARR, and long-term partner success. This is a growth-forward role, not a remediation role — the focus is maximizing performance, accelerating adoption, and executing expansion strategies within high-performing, high-potential accounts. Success is measured by revenue expansion, partner satisfaction, strategic influence, and long-term account value creation.

Our Minneapolis office operates on a hybrid model, with in-office collaboration on Tuesdays and Thursdays. At this time, we’re only considering local candidates.

Why This Role Matters

The Head of Strategic Accounts & Growth sits at the center of Vertical Insure’s largest growth opportunities. Our strategic partners represent the greatest potential for expansion, and this role ensures they achieve outsized commercial outcomes — deepening their integration with Vertical Insure and unlocking new growth pathways. Working cross-functionally with Product, Underwriting, Operations, Marketing, and the Executive Team, you’ll shape unified strategic plans that amplify the value we deliver to partners. If you are energized by influencing senior executives, building long-term growth strategies, and driving substantial revenue outcomes, this role offers significant impact and visibility.

What You'll Do

Executive Ownership of Strategic Accounts:

• Serve as the primary relationship owner for Vertical Insure’s most important and high-value partner accounts.
• Build and maintain deep, trusted relationships with senior and C-suite stakeholders within partner organizations.
• Act as the internal and external champion for each strategic partner, proactively representing their needs across the business.
• Lead and facilitate quarterly and annual business reviews with executive-level partner stakeholders.

Growth Strategy & Revenue Expansion:

• Develop and execute multi-year strategic account plans focused on expansion, utilization, and overall revenue performance.
• Identify and operationalize expansion opportunities using data-driven insights, partner feedback, and market dynamics.
• Drive initiatives that maximize net revenue retention and expansion ARR across our strategic accounts.
• Identify, lead, and close upsell and expansion opportunities, including new products, additional platforms, and offer optimization.
• Collaborate with Revenue Operations to forecast expansion pipeline and track progress toward growth targets.

Cross-Functional Leadership & Influence:

• Collaborate with Product, Underwriting, Operations, Marketing, and the Executive Team to ensure alignment around partner goals, strategic initiatives, and execution priorities.
• Coordinate partner-driven product, operational, or integration needs with internal leaders.
• Advocate for partner insights and opportunities that advance our product and distribution roadmap.

Performance Insights & Strategic Advisory:

• Use analytics and reporting to track account health, product adoption, and revenue opportunities.
• Maintain accurate account records, expansion pipeline data, and HubSpot hygiene.
• Provide leadership with strategic forecasts and actionable recommendations.
• Establish scalable frameworks and best practices for managing and growing strategic accounts.

Who You Are

• 8+ years of experience in enterprise account management, strategic partnerships, or related roles, preferably in SaaS, fintech, or insurtech.
• Proven success owning and growing major enterprise or strategic accounts with substantial revenue responsibility.
• Experience meeting or exceeding NRR, expansion, or retention-focused targets.
• Demonstrated ability to influence senior executives and navigate complex partnership environments.
• Strong strategic and analytical thinking, with experience developing long-term growth plans.
• Executive-level communication skills with proven ability to present to and advise C-suite leaders.
• Highly organized, with strong project and stakeholder management capabilities.
• Collaborative, proactive, and results-driven, with a strong sense of ownership.
• Comfortable operating in a fast-paced, evolving environment.
• Proficiency with HubSpot or similar CRM platforms.

Experience That Goes the Extra Mile

• Familiarity with vertical SaaS, embedded finance, or insurance-related products.
• Experience managing partner relationships across multiple verticals, such as sports, events, travel, or education.
• Experience working cross-functionally with product, technical, or operations teams.

What We Offer

The estimated base salary for this role is $75,000 - $90,000 per year. In addition to base salary, this role is eligible for performance-based variable compensation tied to net revenue retention and expansion performance across our strategic accounts.

We offer a comprehensive benefits package, including health, dental, life insurance, flexible PTO, gym membership, 401(k), paid parental leave, and more.