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Element Fleet Management

Fleet management, leasing, and technology solutions

Fleet Partner Solution

Customer SuccessConfirmed live in the last 24 hours
Full-timeMonterrey, Nuevo Leon, MexicoNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree, preferably in Business Administration, Hospitality, or Engineering; applicants must be graduated.
  • Bilingual proficiency in Spanish and English.
  • At least three years of customer service experience, preferably managing a client portfolio, as a key account manager, or in a similar role.
  • Experience in leasing, preferably vehicle leasing.
  • Availability to travel.
  • Ability to drive light vehicles.
  • Ability to comply with a pre-employment background check.

Responsibilities

  • Manage the complete product from an operations perspective to resolve requirements from strategic clients assigned to the portfolio, which are managed through Fleet Managers, with exceptional follow-up.
  • Create, analyze, and present monthly operational reports containing client performance metrics.
  • Resolve and escalate situations promptly with Operations and/or Commercial teams when they could compromise the business relationship, working with the In-Plant team when applicable and Element Operations teams.
  • Maintain a constant, proactive executive relationship with assigned portfolio clients and Element teams, increasing first-contact resolution of operational situations.

Desired Qualifications

  • Leadership skills, formal or informal.
  • Ability to adapt to change and find solutions, including when information is partial.
  • Ability to make decisions under pressure using risk analysis.
  • Strong task follow-up and ability to learn quickly.
  • Teamwork and cooperation.

About the Company

Element Fleet Management

Fleet management, leasing, and technology solutions

Element Fleet Management provides tailored fleet solutions for businesses and government entities to manage and optimize automotive fleets. Its services cover cost management, driver productivity, vehicle uptime, fleet electrification, and technology solutions, along with leasing options. The offering combines advisory services, data-driven insights, and flexible financing to help clients decide between leasing and purchasing vehicles. The company earns revenue through service fees, leasing agreements, and technology solutions, creating multiple income streams. It differentiates itself through a strong emphasis on sustainability and supplier diversity, transparent reporting, and actionable data that clients can use to make informed decisions. The goal is to help clients reduce costs, improve fleet uptime, and transition to sustainable fleets while delivering reliable service across industries from logistics to corporate and government fleets.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Toronto, Canada
Founded
1946

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