HR & Learning Administrator
No salary listed
Mid
Maldives+1 moreMore locations: Malé, Maldives
In Person
People & HRLearning & Development
About the job
Requirements
- Relevant work experience in human resources and administration.
- Proficiency in the Microsoft Office suite.
- Knowledge of fundamental labor laws and employment regulations, or willingness to learn about them.
Responsibilities
- Provide prompt, professional, and courteous front-office assistance to guests, applicants, and team members.
- Support daily office operations through word processing, data entry, filing, and copying for the Human Resources department.
- Handle phone calls, emails, mail processing, and meeting coordination.
- Organize and manage travel bookings for Human Resources department managers.
- Assist with departmental initiatives and ad-hoc assignments.
- Administer Learning and Development functions, including tracking training activities and attendance, communications, coordination, scheduling, data entry, secretarial services, filing, and ordering office, training, and refreshment supplies.
- Provide administrative support to all team members.
- Keep training rooms neat and tidy, and set them up according to the needs of the Learning and Development Manager, trainers, coaches, and trainees before sessions and workshops.
- Maintain spreadsheets tracking team-member attendance for Hilton University and instructor-led training, and provide weekly updates to the Learning and Development Manager.
- Maintain and check individual team-member training cards.
- Regularly update the mandatory training checklist and brief new team members on it as required.
- Follow up with new team members to complete and submit the mandatory training checklist within 90 days of hire.
- Follow up with interns to complete and submit the job-skills checklist within 45 days of hire.
- Prepare training materials, equipment, handouts, name tags, and notes as required before scheduled training.
- Maintain an effective filing system for training documents, attendance sheets, test questionnaires, certificates, and training calendars.
- Ensure Learning and Development reporting, requirements, and compliance deadlines are met and team-member records are up to date.
- Check and file product-knowledge quizzes and questionnaires.
- Check and validate monthly training summary reports submitted by Department Coaches, and file and track reports for Coach of the Quarter and Coach of the Year winner confirmations.
- Ensure training materials, tutor notes, and handouts are updated and protected.
- Follow up routinely with team members scheduled for training to maximize attendance and minimize absenteeism.
- Order or raise purchase requisitions for office, training, and refreshment supplies.
- Set up training rooms with refreshments and training materials.
- Clean, sanitize, and disinfect training rooms and associated equipment, including tables, chairs, markers, clickers, and laptops.
- Order refreshments, cakes, and food items from the Main Kitchen for specified special and full-day training sessions, including Orientation, ReOrientation, Thrive@Hilton, ReInspiring, and Train the Trainer workshops.
- Facilitate training in Dhivehi, co-facilitate sessions, and translate materials into Dhivehi when required.
- Check training rooms for repairs and maintenance and coordinate with Engineering and Housekeeping teams.
- Compile, file, update, and maintain training records, reports, attendance sheets, certificates, and acknowledgements in the respective folders and files.
- Update and maintain the Learning and Development bulletin board and other notice boards monthly and as required.
- Perform other duties assigned from time to time by the Learning and Development Manager.
- Maintain team-member personnel files and ensure office supplies remain in stock.
- Keep up to date with Stay Experience Score results and positively influence them by following CONRAD Brand Standards.
- Strive to increase guest satisfaction through quality, creativity, range, and value for money across resort facilities and services.
- Develop and implement property-wide strategies that deliver products and services meeting or exceeding the needs and expectations of the brand’s target customers and property employees, while providing a return on investment.
- Champion the brand’s service vision for product and service delivery and ensure alignment among the property leadership team.
- Identify and analyze operational challenges and facilitate solutions to prevent recurrence.
- Ensure team-member feedback is followed up, handled appropriately, and shared with the team regularly.
- Ensure appropriate actions are carried out to support improvements resulting from Safety and Quality Assurance audits or Area Support Team input.
- Manage the integration of information technology initiatives and use technology to enhance Human Resources management information.
- Ensure compliance with statutory requirements, achieve Health and Safety targets, and share best practices across the organization.
- Use an open-door policy to identify and address team-member problems or concerns.
- Foster team-member commitment to excellent service, participate in daily briefing meetings, and model desired service behaviors in interactions with guests and team members.
- Commit energy and focus to being or becoming a strong team member and providing a great place to work that allows team members to thrive.
- Communicate regularly with departments, provide required formal reports, and build cordial relationships that support ongoing mutual benefit.
About the company
Hilton Worldwide Holdings operates a global portfolio of hotels and resorts across brands that cater to different travelers, from luxury to extended-stay. It earns money by owning, leasing, managing, and franchising properties, with revenue coming from room bookings, food and beverage, events, and franchise or management fees; Hilton Honors rewards program incentivizes repeat bookings. The company differentiates itself through a broad brand mix, mixed ownership and operating models, and a strong loyalty program that drives guest retention. Its goal is to grow as a leading global hospitality provider by expanding its brand portfolio, loyalty program, and reliable guest experiences to maximize occupancy, revenue, and shareholder value.
Company Size
10,001+
Company Stage
IPO
Headquarters
McLean, Virginia
Founded
1919
Get referred to Hilton Worldwide
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Simplify's Take
What believers are saying
- Hilton opened or announced Firsts in Valencia, Hawaiʻi, Malaysia, and Singapore this quarter.
- Spark by Hilton entered India in 2026, with 150 hotels planned under Olive Hospitality.
- Motto's Japan debut in Kyoto and APAC trend research support expansion into lifestyle demand.
What critics are saying
- Four S sued Hilton in January 2026 after franchise termination and audit failures.
- UNITE HERE targeted Graduate by Hilton in July 2026 over layoffs and union pressure.
- WARN filings hit 778 employees in twelve months, signaling restructuring across U.S. operations.
What makes Hilton Worldwide unique
- Hilton Honors reached 260 million members, powering direct bookings and repeat stays.
- Hilton operates 28 brands and 9,400 properties, covering luxury through extended-stay demand.
- Kyoto will host Hilton's seventh hotel by 2029, showing brand clustering strength.
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Benefits
- Health Insurance
- Paid Vacation
- Paid Sick Leave
- Parental Leave
- 401(k) Company Match
- Mental Health Support
- Wellness Program
- Employee Stock Purchase Plan