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Chanel

Designs, sells luxury fashion and cosmetics

Assistant Operations Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeRoissy-en-France, FranceNo salary listedIn-person

About the Job

Requirements

  • The candidate must have a higher-education qualification and successful experience in retail.
  • The candidate must be passionate about luxury products and the airport environment.
  • The candidate must have organization, rigor, and strong interpersonal skills.
  • The candidate must demonstrate reliability, a service orientation, and natural leadership.
  • The candidate must be proficient in English and Microsoft Office.

Responsibilities

  • Analyze boutique sales and results daily to monitor progress toward objectives.
  • Support the Operations Manager on key performance indicators.
  • Participate in stock management and monitor inventory objectives.
  • Control cycle counts and prepare the annual inventory with support from the stock team.
  • Support action plans intended to develop business and performance, including sales, salesperson performance, and boosters.
  • Conduct studies for sales managers and propose additional analyses related to business and product strategy.
  • Participate in deploying retail projects, including MyUniform and RFID, and act as a liaison for headquarters teams.
  • Help ensure the back-office team understands and implements the Maison strategy.
  • Facilitate team collaboration and engagement, and motivate teams toward their objectives by participating in follow-up interviews.
  • Define and monitor priority individual skills-development actions.
  • Support stock managers in finding solutions and optimizing organization.
  • Prepare and lead briefings on boutique performance.
  • Support daily monitoring and control of cash registers and ensure cash procedures are implemented and followed.
  • Train new employees on internal procedures and follow up on their training.
  • Support the Operations Manager on security matters, including monitoring FCO accreditation related to airport merchandise flows.
  • Act as a liaison for headquarters and ensure the boutique's corporate social responsibility actions are carried out.
  • Represent the brand in internal bodies through project contributions and in external luxury, retail, fashion, Paris Airports, and Roissy ecosystem settings, including customs and border police.

About the Company

Chanel

Designs, sells luxury fashion and cosmetics

1) What does Chanel do? Chanel is a luxury fashion house that offers a range of high-end products including fashion, accessories, fragrances, skincare, makeup, jewelry, and watches, targeting affluent customers worldwide. 2) How does its product work? It designs and sells premium, timeless items through owned boutiques, official online channels, and authorized retailers, supported by strong marketing, fashion shows, and brand storytelling to maintain desirability and loyalty. 3) How is Chanel different from competitors? It combines a storied brand heritage with exclusive, premium products and strict distribution control, creating a sense of rarity and prestige that appeals to luxury buyers. 4) What is Chanel's goal? To preserve its elite brand status while growing a loyal, affluent customer base by delivering consistently refined, timeless designs and a premium consumer experience.

Company size
10,001+
Company stage
Debt Financing
Total funding
$770M
Headquarters
Argueil, France
Founded
1883

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