I

Infobip

Cloud CPaaS for omnichannel communications

Account Executive

Account ExecutiveConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, Mexico

About the Job

Requirements

  • Strong experience in B2B sales, account management, or business development roles.
  • Experience in SaaS, software, telecommunications, or technology-driven environments.
  • Proven ability to manage complex sales cycles and enterprise customer relationships.
  • Strong commercial mindset with negotiation and consultative selling skills.
  • Ability to work independently while collaborating across multiple stakeholders.
  • Fluent English, spoken and written.
  • Organized, data-driven, and disciplined with CRM management and forecasting.
  • Willingness to support team development through mentoring.

Responsibilities

  • Manage and grow a portfolio of Tier 1 customer accounts within the designated territory.
  • Identify new business opportunities across existing leads and prospective customers.
  • Sell company solutions directly or through partners.
  • Develop tailored solution proposals and value propositions aligned with customer needs.
  • Manage forecasting, account planning, resource coordination, and sales strategy execution.
  • Negotiate pricing and contractual agreements to close new business opportunities.
  • Support end-to-end customer relationships during the first 12 months, including retention, cross-sell, upsell, and acquisition activities.
  • Build trusted customer relationships and maintain strong account health.
  • Maintain accurate and up-to-date customer relationship management records throughout the sales cycle.
  • Collaborate closely with internal stakeholders to drive customer acquisition and growth.
  • Provide mentoring and guidance to less experienced team members when needed.
  • Achieve quarterly and annual sales targets.
  • Acquire new Tier 1 customer logos.
  • Generate a strong pipeline and grow opportunities.
  • Maintain accurate forecasting and customer relationship management records.
  • Collaborate effectively with customers, partners, and internal teams.
  • Drive strong customer engagement and account expansion performance.

About the Company

Infobip

Cloud CPaaS for omnichannel communications

Infobip provides a cloud communications platform (CPaaS) that lets enterprises connect with customers across the full journey using omnichannel messaging, voice, email, push notifications, and chat through channels like SMS, WhatsApp, RCS, and more via APIs and SDKs. Its products let developers add communications directly to apps and workflows, and it also offers contact center software, authentication, fraud prevention, and AI-powered conversational tools, including CXOP and AgentOS introduced in 2025. The company differentiates itself with a global network of telecom connections and direct operator links, a reach of billions of devices in 190+ countries, and industry recognition as a leading CPaaS provider. Its goal is to help customers build connected, scalable experiences by programmatically integrating communications into their applications and customer journeys.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$1.2B
Headquarters
Vodnjan, Croatia
Founded
2006

Recently Posted Jobs

Explore more opportunities at Infobip

See more jobs