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Pacific Northwest University of Health Sciences

Health sciences university in Yakima, WA

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Full-TimeUpdated on 10/21/2026
$62.2k - $107.5k/yr
Mid, Senior
Bachelor's
Yakima, WA, USA
In Person
AccountingAccounts Payable/Receivable
No H1B Sponsorship

About the job

Requirements
  • A bachelor's degree in finance, accounting, business administration, or a related field from an accredited institution is required.
  • Four years of progressively responsible experience in student accounts, accounts receivable, accounting, financial aid, or a closely related financial function, including experience training, guiding, or supervising others, is required.
  • An equivalent combination of education and experience that demonstrates the knowledge, skills, and abilities required to perform the essential functions of the position may be considered.
  • A strong understanding of student financial operations, account reconciliation, and federal and state requirements affecting student accounts, billing, refunds, and tax reporting is required.
  • The role requires integrity, accountability, confidentiality, and professional judgment.
  • The role requires attention to detail and commitment to accurate and timely financial information, including recognizing unusual transactions, reconciliation problems, and control concerns and escalating significant matters appropriately.
  • Strong analytical, research, and problem-solving skills are required.
  • Strong written and verbal communication and customer-service skills are required, including the ability to explain complex financial information clearly and kindly to students and non-financial audiences.
  • The role requires effective collaboration across Finance, Financial Aid, Enrollment Services, academic programs, and other University departments.
  • Strong organizational skills and the ability to manage multiple deadlines and cyclical workloads are required.
  • The role requires the ability to coach and develop staff, set clear expectations, recognize good work, and hold people accountable with directness and care.
  • The role requires the ability to build a cohesive team environment grounded in trust, psychological safety, and open communication.
  • The role requires thoughtful delegation, matching responsibility to capability and readiness, and providing clear technical guidance.
  • The role requires the ability to lead through change and periods of transition with stability and transparent communication.
  • The role requires the ability to resolve conflict constructively and address performance concerns early, directly, and with compassion.
  • The role requires the ability to connect the team's work to the University's mission and the students and communities it serves.
  • A commitment to internal controls, documentation, process improvement, and responsible stewardship of University resources is required.
  • Applicants must be legally authorized to work in the United States at the time of hire and for the duration of employment.
Responsibilities
  • Oversee student accounts receivable operations and ensure transactions are processed accurately and on time.
  • Coordinate and review tuition, fees, charges, credits, payments, waivers, scholarships, and other student account activity.
  • Ensure tuition and fee schedules and related configurations are accurately established and maintained in the student information system.
  • Coordinate financial setup for new programs, tuition rates, fees, and other student charges.
  • Review student accounts for unusual balances, discrepancies, incorrect charges, unapplied activity, and other issues requiring resolution.
  • Ensure student account adjustments are properly authorized, documented, and processed.
  • Establish and maintain procedures and timelines for recurring student account processes.
  • Work closely with Financial Aid to coordinate applying federal, state, institutional, and other financial aid to student accounts.
  • Oversee the review and processing of financial aid disbursements and ensure activity is accurately reflected in student accounts and the general ledger.
  • Oversee student refunds and ensure they are accurately calculated, authorized, processed, and recorded on time.
  • Monitor returned or rejected student payments and refunds and coordinate their resolution.
  • Support compliance with applicable requirements governing student financial transactions and refunds.
  • Partner with Financial Aid and Finance to investigate and resolve discrepancies involving student balances, aid disbursements, or financial reporting.
  • Ensure timely reconciliation of student accounts receivable and related activity between the student information system, general ledger, bank activity, financial aid records, and other applicable systems.
  • Review and approve recurring student account reconciliations and investigate significant or unusual reconciling items.
  • Work with accounting staff to ensure tuition, fees, receivables, deferred revenue, financial aid, refunds, and other student-related activity are recorded accurately and in the proper accounting period.
  • Support establishing and maintaining appropriate accounting structures for new programs, tuition and fees, scholarships, and other student financial activity.
  • Provide student account and tuition information needed for monthly and year-end financial close.
  • Identify accounting errors, reconciliation issues, unusual activity, and control concerns and promptly communicate significant matters to the Director of Budget & Financial Planning.
  • Oversee processing and posting student payments and other assigned University receipts.
  • Ensure cash, checks, ACH, electronic payments, and other receipts are appropriately recorded, safeguarded, deposited, and reconciled.
  • Maintain appropriate controls over payment processing, deposits, refunds, and other student financial transactions.
  • Coordinate with Finance staff regarding bank activity and reconciliation of student-related cash transactions.
  • Support continued movement toward secure and efficient electronic payment and refund processes.
  • Serve as the primary University resource for complex student account questions and escalated financial matters.
  • Ensure students receive accurate, timely, and understandable information about balances, charges, payments, refunds, and other student financial matters with patience, respect, and an understanding of student challenges.
  • Oversee payment arrangements and collection activities in accordance with University policies.
  • Monitor past-due student accounts and coordinate appropriate follow-up and collection activity.
  • Coordinate accounts placed with external collection agencies and monitor collection status as applicable.
  • Develop and maintain student account policies and procedures that balance responsible financial stewardship with compassionate, consistent student service, examining practices through the lens of the University's values.
  • Collaborate with University departments to resolve financial matters that may affect enrollment, registration, graduation, or other student activities.
  • Coordinate annual preparation and reporting of Forms 1098-T and related student tax reporting requirements.
  • Maintain knowledge of applicable federal and state requirements affecting student accounts, billing, refunds, and financial transactions.
  • Maintain records and supporting documentation consistent with University policies, regulatory requirements, and record-retention standards.
  • Support compliance activities related to federal student aid and other student financial programs in collaboration with Financial Aid and other responsible departments.
  • Establish and maintain effective internal controls and appropriate segregation of duties within Student Accounts.
  • Prepare Student Accounts schedules, reconciliations, reports, and supporting documentation for the annual financial statement audit and other audits or reviews.
  • Respond to auditor requests and assist with research and resolution of Student Accounts questions.
  • Identify unusual transactions, reconciliation differences, policy exceptions, control concerns, and compliance risks and promptly escalate significant matters to the Director of Budget & Financial Planning.
  • Implement corrective actions arising from audits, reviews, or identified control deficiencies.
  • Serve as Finance's primary functional resource for Student Accounts within the University's student information system.
  • Participate in implementation, testing, configuration, training, and optimization of Student Accounts functionality within the SIS and related financial systems.
  • Ensure Student Accounts configurations, interfaces, and financial processes support accurate student records and general ledger reporting.
  • Identify opportunities to improve and automate billing, payments, refunds, reconciliations, collections, and student-service processes.
  • Maintain current written procedures, processing calendars, documentation, and training materials for Student Accounts.
  • Partner with Financial Aid, Enrollment Services, Information Technology, Finance, and other departments to strengthen student financial workflows and data integrity.
  • Supervise, train, and establish clear performance expectations, accountabilities, and priorities for the Assistant Bursar.
  • Coach and develop the Assistant Bursar toward their potential and career goals, providing timely, specific, growth-oriented feedback, technical guidance, and professional development opportunities.
  • Delegate thoughtfully, matching responsibility to capability and readiness, and expand delegated authority as skills and confidence grow.
  • Assign and monitor work to ensure recurring responsibilities and deadlines are completed accurately and on time, and recognize good work.
  • Address performance concerns early, directly, and with care, creating space for learning and growth.
  • Build a Student Accounts team culture grounded in trust, psychological safety, and open communication, where the Assistant Bursar has a voice in decisions affecting their work.
  • Establish appropriate cross-training and backup coverage for critical Student Accounts responsibilities.
  • Provide technical guidance to the Assistant Bursar and other University employees regarding student financial processes.
  • Lead the Student Accounts function through system implementations and periods of change with stability and transparent communication, regularly assessing whether the function is doing the right things for students and the University.
  • Model accountability, transparency, service, collaboration, timely communication, and continuous improvement, and hold the team accountable for results and how they are achieved.
  • Perform other duties as assigned.
  • Perform duties in accordance with safety, legal, and regulatory requirements, University policy and procedures, and accepted business practices.
  • Act with professional ethical standards in all aspects of job performance, in accordance with the University's mission and values.
  • Understand and adhere to accreditation standards and expectations specific to the department.

About the company

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Pacific Northwest University of Health Sciences

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Pacific Northwest University of Health Sciences is a private nonprofit health sciences university in Yakima, Washington. It educates physicians, dentists, therapists, and other health professionals for rural and underserved communities.

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