Head of UK - Ad Solutions

About the Team

OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. In support of that mission, the Ads Solutions team partners closely with advertisers, agencies and strategic partners to help businesses unlock value through AI-powered advertising solutions while maintaining strong standards for user trust, platform integrity and responsible innovation.

As OpenAI’s advertising business continues to scale, the Head of UK will play a critical role in growing the UK business, building strategic advertiser and agency relationships, and developing a high-performing commercial team. You will work closely with EMEA and global leadership to translate OpenAI’s advertising strategy into a clear plan for the UK market.

About the Role

We are seeking a Head of UK, Ad Solutions to lead and scale OpenAI’s advertising business in the United Kingdom. Based in London, you will lead a team of Client Partners and Customer Success Managers supporting UK advertisers and agencies, with responsibility for country strategy, revenue performance and advertiser success.

This is a strategic and hands-on leadership role. You will identify the sectors, customers and partnerships that offer the greatest opportunity for sustainable growth, build executive-level relationships across the UK advertising industry, and establish the operating discipline needed to deliver ambitious commercial goals.

You will partner closely with Product, Engineering, Marketing, Operations and Policy teams to ensure UK advertiser needs inform product development and go-to-market decisions. Working alongside regional and global account teams, you will also help UK-based advertisers and agencies grow their international activity through coordinated account plans.

The ideal candidate combines deep knowledge of the UK advertising market with strong people leadership, commercial judgement and operational rigour. You are equally comfortable coaching a team, engaging a CMO or agency leader, solving customer challenges and building a business in a fast-moving environment.

In this role, you will:

• Own the UK commercial strategy, revenue goals and business performance, translating regional priorities into clear plans and accountable execution.

• Recruit, lead, coach and develop a team of Client Partners and Customer Success Managers, building a high-performance, inclusive and customer-focused culture.

• Prioritise UK sectors, advertiser segments and strategic accounts, allocating resources to accelerate adoption, retention and sustainable revenue growth.

• Build and maintain executive-level relationships with leading UK advertisers, agency holding companies, independent agencies and strategic partners.

• Develop agency and technology partnerships that expand advertiser access, improve customer outcomes and support a scalable UK business.

• Partner with sales and customer success teams to strengthen the full advertiser lifecycle, from onboarding and campaign activation to measurement, renewal and expansion.

• Drive forecasting, pipeline management, account and territory planning, and business reviews to improve execution and revenue predictability.

• Help advertisers define success and build evidence-based investment cases, using campaign performance and measurement insights to guide growth.

• Represent the voice of UK advertisers and agencies internally, translating customer feedback and market insights into actionable input for Product, Engineering and leadership teams.

• Coordinate with EMEA and global teams on international customer opportunities, product launches and shared account strategies.

• Partner with Policy, Legal and other relevant teams to support responsible market growth, strong platform integrity and user trust.

• Establish repeatable processes and playbooks, and represent OpenAI’s advertising offering at industry events and in senior customer and partner discussions.

You might thrive in this role if you:

• Have significant experience in digital advertising, media or technology, with a strong track record in senior commercial leadership.

• Have experience leading high-performing sales, account management, customer success or revenue teams, including hiring and developing exceptional talent.

• Have a proven record of exceeding revenue targets and building or scaling an advertising business in the UK.

• Bring deep knowledge of the UK advertising ecosystem, including major advertisers, agency holding companies, independent agencies and technology partners.

• Can build trusted relationships with C-suite executives and agency leaders, and personally influence complex, strategic commercial opportunities.

• Combine strategic thinking with hands-on execution, sound judgement and strong operational discipline.

• Understand digital advertising products, performance measurement and the commercial needs of both brand and performance advertisers.

• Are highly data-driven and use analytics to prioritise opportunities, assess customer outcomes and drive accountability.

• Work effectively across functions and geographies, aligning local priorities with regional and global goals.

• Thrive in ambiguity and enjoy building teams, processes and new commercial opportunities from the ground up.

• Are excited by the possibilities of AI in marketing and committed to helping advertisers adopt transformative technologies responsibly.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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