Concentrix

Global BPO offering customer engagement services

Windows Server Specialist

System AdministrationConfirmed live in the last 24 hours

Full-timeNo salary listedIn-person

About the Job

Requirements

Expert knowledge of Windows Server versions 2012 R2, 2016, 2019, and 2022.
Good knowledge and experience with Active Directory and group policies, including multi-forest and multidomain environments.
Expertise in VMware technology.
Experience with WSUS servers and clustered file systems.
Knowledge of PowerShell scripting; scripting in Microsoft PowerShell or VBScript.
Knowledge of Azure Active Directory.
Knowledge of installing and configuring IIS 6 and IIS 7.
Networking L3 proficiency is required.
Windows Server L3 proficiency is required.
Remote Desktop Services L2 proficiency is required.
Windows Cluster L3 proficiency is required.
DNS L3 proficiency is required.
DHCP L3 proficiency is required.
VMware L2 proficiency is required.
Root cause analysis L3 proficiency is required.
Client handling L3 proficiency is required.
Communication skills L3 proficiency are required.
Active Directory L3 proficiency, including Distributed File System, Group Policy, Active Directory restoration and upgrade, and domain migration, is required.
Willingness to work 24/7 is required.
Knowledge of PowerShell at L3 proficiency is preferred.
IIS L2 proficiency is preferred.
Certificate Authority L3 proficiency is preferred.
Strong communication skills.
Knowledge transfer and presentation skills.
Ability to handle difficult situations.
Commitment, ownership, and accountability.
Confidence in handling customers and clients.
Ability to propose a delivery roadmap based on opportunities.
Willingness to learn continuously.

Responsibilities

Drive ongoing efforts to achieve proactive IT operations.
Deploy, upgrade, or migrate Microsoft technologies following proven best practices.
Identify the root causes of IT issues.
Build skills to improve IT services and support.
Be responsible for customer satisfaction, deployment, adoption, and support of Windows Server and client initiatives.
Assist customers in building, deploying, operating, and optimizing complex enterprise environments.
Advise customers on best practices, education, adherence, and risk mitigation.
Maintain and deploy Microsoft Windows operating systems on physical and virtual systems.
Perform daily operations of Windows-based servers in mixed physical and virtual VMware ESX environments.
Maintain high availability of servers and services.
Design, roll out, and maintain Active Directory forests and domains, including domain trust relationships and replication.
Support file and print services, RADIUS, DNS, DHCP, domain controller replication, and organizational unit management.
Install, upgrade, and maintain Windows operating systems.
Coordinate with hardware vendors on regular server hardware maintenance and resolution of hardware issues.
Install Windows security patches and antivirus software.
Set up, configure, and troubleshoot complex Windows environments, including clustering, high availability, and load balancing.
Manage and maintain Windows servers, execute predefined and instructed tasks, and recover from minor or partial system failures.
Implement, operate, and maintain Microsoft operating systems, including backup, system security, and system integrity.
Perform periodic performance reporting to support capacity planning.
Perform performance tuning, hardware upgrades, and resource optimization as required.
Provide technical leadership, maintain quality, and handle escalations.
Communicate with stakeholders, business owners, and application owners.
Drive troubleshooting, provide clear action plans, and follow up through closure.
Collaborate and partner with internal and external team members.

Desired Qualifications

PowerShell L3 proficiency.
IIS L2 proficiency.
Certificate Authority L3 proficiency.

Job Title:

Windows Server Specialist

Job Description

• Drive ongoing efforts to achieve a proactive IT operation. • Deploy, upgrade, or migrate a specific Microsoft technology following proven best practices. • Uncover the root cause of IT issues. • Build new skills to improve IT services and support.
You will be responsible for customer satisfaction, deployment, adoption, and support of Windows Server / Client initiatives. Assist customers in building, deploying, operating, and optimizing complex enterprise environments. This job has proven to be a career accelerator for hundreds of engineers over the years. You will be a trusted advisor, a specialist the room is looking to for guidance, education and adherence for best practices, risk mitigation etc.

Roles and Responsibilities and day to day activities:

Expert of the Windows servers 2012 R2, 2016, 2019 and 2022.
Good knowledge of Active Directory . Experience with Active Directory and group policies, multi-forest multidomain environment knowledge
Expert in VMware technology
Maintenance and deployment of the MS Windows OS ( Physical / virtual)
Responsible for daily operations of Windows based servers running in a mixed physical and virtual (VMware ESX) environment.
Manage high availability of servers and services.
Design, rollout and maintain Active directory Forest and Domain along with Domain Trust relationships, replication, and rollout.
Experience with WSUS servers and clustered filesystems
Knowledge of Power Shell scripting
Support of file and print services, RADIUS, DNS and DHCP, Domain Controller replication, and organizational unit management. - Capable of using writing scripts in either MS PowerShell or VBScript
Installation/Upgrade and maintenance of Windows Operating system
Knowledge in Azure AD
Installation and configuration of IIS 6, II7
Co-coordinating with Hardware vendor for regular maintenance of server hardware and resolving hardware issues.
Windows Security Patch and Antivirus installation.
Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.).
Ongoing management and maintenance of Windows servers. Execute pre-defined tasks and tasks as instructed. Recover from minor system failures/partial failures.
Responsible for the implementation, operation, maintenance, backup, system security and system integrity of Microsoft Operating systems .Perform periodic performance reporting to support capacity planning.
Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.

Key Skills required:

Networking L3 Must Have
Windows Server L3 Must Have
RDS L2 Must Have
Window Cluster L3 Must Have
DNS L3 Must Have
DHCP L3 Must Have
VMWare L2 Must Have
RCA L3 Must Have
Client Handling L3 Must Have
Communication Skills L3 Must Have
AD (DFS, Group Policy - L3,
AD Restoration, Upgrade,
Domain Migration) L3 Must Have
Willing to Work 24/7 L3 Must Have
PowerShell L3 Good to Have
IIS L2 Good to Have
Certificate Authority L3 Good to Have

Key Skills required:

Windows Server L3 Must Have
RDS L2 Must Have
Window Cluster L3 Must Have
DNS L3 Must Have
DHCP L3 Must Have
RCA L3 Must Have
Client Handling L3 Must Have
Communication Skills L3 Must Have
AD (DFS, Group Policy - L3,
AD Restoration, Upgrade,
Domain Migration) L3 Must Have
Willing to Work 24/7 L3 Must Have
PowerShell L3 Good to Have
IIS L2 Good to Have
Certificate Authority L3 Good to Have

Overall activities/responsibilities with Client (not limited to only below):

• 100% Technical Leadership quality and handling escalations.

• Conversing with stakeholders/business/application owners.

• Driving troubleshooting and providing clear action plans, follow up to closure.

• Collaborating & partnering with team members internally & externally.

Non-Technical/Soft Skills:

• Strong Communication.

• Knowledge transfer and Presentation Skills

• Ability to handle tough situations/spots.

• Commitment/ownership/accountability.

• Confident/Authoritative in handling customers/clients.

• Ability to propose delivery roadmap based on opportunities.

• Thrive to learn constantly.

Location:

IND Pune - RMZ 1st Floor (Sublease to CIND)

Language Requirements:

Time Type:

Full time

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size: 10,001+
Company stage: IPO
Headquarters: Newark, CA
Founded: 1969

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