C

Citi

Runs banking and payments for global clients

Program Management Lead

Program ManagementConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedHybrid

About the Job

Requirements

  • At least 7 years of program management or change delivery experience.
  • At least 5 years of banking or financial services experience.
  • Experience with cross-functional or business delivery.
  • Ability to manage through influence, including across international stakeholders and in the absence of reporting lines.
  • Demonstrated ability to interact and work effectively with large, complex, and diverse teams and to operate autonomously on specific tasks.
  • Strong influencing, facilitation, and partnering skills with key stakeholders and senior management.
  • Strong written and verbal communication skills.
  • Strategic and goal-oriented thinking, with an organised and structured approach and an analytical mindset.
  • Ability to proactively anticipate, identify, and resolve problems.
  • Business analysis experience and ability to break complex problems into manageable parts.
  • Strong attention to detail and ability to multitask.
  • Ability to handle complexity, ambiguity, and a fast-changing, demanding work environment.
  • A bachelor's degree.

Responsibilities

  • Lead or support cross-functional projects through the full lifecycle, ensuring completion on time, within budget, and in accordance with firm standards; be accountable for end-to-end project delivery.
  • Work with senior program managers and/or senior stakeholders to create and maintain the high-level roadmap; work with team members on detailed project plans and timelines and coordinate sign-off of deliverables.
  • Implement and run, or support, an effective program management governance model in line with Citi requirements.
  • Produce or support materials for working group and steering group meetings and discussions with regulators related to the initiative, and support regular updates to governance forums.
  • Ensure risks are mitigated or escalated appropriately and in a timely manner to keep program execution within risk appetite; work with sponsors and project steering committees to remove implementation impediments.
  • Interface with second- and third-line-of-defense teams to ensure program execution, deliveries, and evidence align with their expectations.
  • Accumulate lessons learned and evolve project management practices accordingly.
  • Maintain program management artefacts, including plans, roadmaps, milestones, RAID logs, metrics, escalation points, and dependencies, where required.

Desired Qualifications

  • Experience running regulatory-driven programs; reviews and interaction with internal compliance or audit functions are highly desired.
  • Knowledge of Citi's products and services in International Markets.
  • A master's degree.
  • Project management qualifications.

About the Company

Citi

Runs banking and payments for global clients

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1812

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