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STAYERY

Serviced apartments with hotel-style service

Guest Experience Agent - Multiple Teams

Full-TimePosted on 10/14/2026
No salary listed
Mid
Munich, Germany
In Person
Food Service & HospitalityHotel Guest Services

About the job

Requirements
  • Have completed hotel vocational training or gained experience in the hotel industry.
  • Want to continue working directly with guests.
Responsibilities
  • Take responsibility and actively shape operational processes.
  • Work with the team to ensure guests have an exceptional stay from check-in through departure.

About the company

STAYERY offers serviced apartments that combine home-like living with hotel-style service, targeting longer stays. The apartments are larger than typical hotel rooms with features like a pantry kitchen, rain shower, cozy bed niche, and a living chaise, plus loft-style lobby spaces; guests can enjoy community touches and local city immersion. It differentiates from competitors with a design-forward, functional interior and a startup, digitally-driven service model, emphasizing a people-first culture and casual dress. The goal is to become the leading long-stay concept by expanding to multiple German cities, helping guests stay longer and feel connected to the city.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Berlin, Germany

Founded

2016

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Simplify's Take

What believers are saying

  • Basel launched August 26, 2026, adding 132 units at a top Swiss business hub.
  • Fürth opened in April 2026, proving repeatable city-center demand for STAYERY.
  • Vienna's 152-unit project targets early 2030, expanding STAYERY into Austria's capital.

What critics are saying

  • Vienna's July 15, 2026 renovation rules create five-year compliance risk for Spittelauer Lände.
  • Basel, Bonn, and Vienna openings stretch capital and project-management across three countries.
  • Any conversion delay or energy-code miss can stall openings, fines, or erase returns.

What makes STAYERY unique

  • STAYERY operates 2,700-plus units across 25 DACH locations, scaling faster than peers.
  • It converts office buildings into serviced apartments, starting Bonn in 2027.
  • Its Vienna project with Real-Treuhand brings institutional development depth and local execution.

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Company News

CEE Real Estate Matters
Sep 29th, 2026
Stayery enters Austrian market through partnership with Real-Treuhand Immobilien.

Stayery enters Austrian market through partnership with Real-Treuhand Immobilien. Real-Treuhand Immobilien is partnering with the Berlin-based serviced apartment brand Stayery, which has entered the Austrian market with a serviced apartment project at Spittelauer Lande in Vienna's 9th district. Berlin-founded Stayery operates a portfolio of more than 2,700 serviced apartment units across 25 locations. The project will comprise 152 apartments for short- and long-term stays, as well as communal areas, co-working facilities, fitness facilities, and meeting rooms. Completion is scheduled for early 2030. Wolf Theiss advised Stayery on its entry into the Austrian market and the negotiations with Real-Treuhand Immobilien, advised by PwC Legal (as reported by CEE Legal Matters on September 25, 2026) Get the memo - every week. Essential real estate market updates, straight to your inbox. * Radu Cotarcea * September 28, 2026 JP Immobilien is developing the project in Mechitaristengasse in Vienna's 7th district, within part of the historic building complex of the Vienna Mechitarist Congregation. The development will comprise 30 guest rooms and co-working facilities. * Contributor * September 1, 2026 The European Union's Energy Performance of Buildings Directive (EPBD) is designed to decarbonize the continent's building stock. But in Vienna, its implementation is colliding with a market already under heavy strain. * Contributor * August 27, 2026 Since 15 July 2026, the sale, lease, gift or change of use of an entire non-residential building in Vienna may trigger a public-law renovation obligation. Under certain circumstances, the transfer of shares in a company is also treated as a sale.

Service Apartment News
Nov 27th, 2025
STAYERY expands in Germany with office conversion in Bonn

STAYERY expands in germany with office conversion in Bonn. Germany: Operator STAYERY, in partnership with Borchard Group and Bautra GmBH, have acquired an office building in Bonn with plans to turn the site into serviced apartments. Originally constructed in 1968 with approximately 3,000 square metres of leasable space, the office building was previously owned by a special real estate fund of the Talanx Group, managed by Ampega Asset Management GmbH. Located at Adenaureallee 90 in Bonn, it will be converted into 79 serviced apartments with communal areas, set to open in mid-2027. Borchard Group has previously worked with STAYERY, developing locations in Bielefeld and Gütersloh. The project in Bonn marks the first joint venture alongside Bautra. Christoph Buse, CEO of Bautra, said: "As a project developer, we rely on partners who operate sustainably and economically and at the same time impress with a clear concept. With STAYERY, we have found exactly that. The project in Bonn lays the foundation for further joint developments." Hannibal DuMont-Schütte, CEO of STAYERY, said: "At our Bonn location, we are demonstrating how we can actively shape a project from the outset and not just act as a tenant. This is a crucial step in our expansion, opening up further growth opportunities for us. In the future, we will be more actively implementing our own existing building conversions at selected locations." * STAYERY, in partnership with Borchard Group and Bautra GmbH, will convert an office building in Bonn into 79 serviced apartments. * The property at Adenauerallee 90 offers about 3,000 square metres of leasable space and is scheduled to open in mid-2027. * The project supports STAYERY's strategy to expand via office-to-serviced-apartment conversions in key German cities.