General Maintenance

POSITION SUMMARY:

The Night General Maintenance/Duty Engineer performs routine maintenance, troubleshooting, and repairs throughout the properties to ensure facilities, equipment, and building systems remain safe, functional, and guest-ready. This role responds to maintenance requests, completes preventive maintenance, and addresses mechanical, electrical, plumbing, HVAC, and general building repair needs while providing prompt and professional service to guests and team members.

ESSENTIAL FUNCTIONS:

• Perform routine maintenance and repairs involving plumbing, electrical, HVAC, carpentry, painting, appliances, fixtures, and general building systems.
• Respond promptly to guest room, public area, and operational department maintenance requests.
• Inspect equipment, facilities, and building systems to identify safety concerns, operational issues, and needed repairs.
• Troubleshoot mechanical and electrical problems and complete repairs within the scope of training and authorization.
• Perform scheduled preventive maintenance on guest rooms, equipment, machinery, and property systems.
• Monitor building systems and equipment to ensure safe, efficient, and reliable operation.
• Assist with emergency maintenance situations, power interruptions, equipment failures, and other property-related incidents.
• Maintain accurate records of inspections, preventive maintenance, work orders, parts used and completed repairs.
• Maintain tools, equipment, maintenance areas, and inventories in a clean, organized, and safe condition.
• Follow all safety procedures, building codes, environmental requirements, and company policies.
• Communicate maintenance concerns, equipment failures, and major repair needs to leadership promptly.
• Coordinate with other departments to minimize disruption to guests and business operations.
• Provide courteous and professional service when interacting with guests, team members, contractors, and vendors.
• ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

• Minimum Degree Preferred: High School Diploma or Equivalent
• Minimum Years of experience: 2-3 years of experience in general maintenance, facilities maintenance, building engineering, or a related technical field
• Required Certificate(s) or License(s): Possess a valid Missouri “E” or Arkansas “D” driver’s license with “P” endorsement  
• Preferred Certification(s): HVAC, EPA Section 608, electrical, plumbing, or other related trade certification

KNOWLEDGE, SKILLS, AND ABILITY:

• Knowledge of general building maintenance, including basic plumbing, electrical, HVAC, carpentry, painting, and mechanical systems.
• Ability to diagnose equipment and facility issues and perform routine repairs safely and efficiently.
• Ability to use hand tools, power tools, testing equipment, ladders, and maintenance machinery.
• Understanding of preventive maintenance practices, workplace safety requirements, and applicable building codes.
• Ability to read and interpret equipment manuals, safety instructions, work orders, and basic technical documents.
• Strong attention to detail and ability to maintain accurate maintenance and repair records.
• Ability to prioritize multiple work requests and respond effectively to urgent or emergency situations.
• Ability to work independently and collaboratively with team members, leadership, contractors, and vendors.
• Strong communication and guest-service skills.

TRAVEL REQUIREMENTS:

• N/A

PHYSICAL REQUIREMENTS:

Regularly walks, stands, and lifts up to 50 lbs.

Occasionally sits and works on a computer.

Additional Physical Requirements:

• May be required to lift up to 100 lbs. on occasion.

INDEPENDENT JUDGEMENT:

Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.

Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Medical
• Dental
• Vision
• Health Savings Account
• Flexible Spending Account
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Paid sick time
• Bass Pro Cares Fund
• And more!

We will be accepting applications on an ongoing basis.

Bass Pro Shops is an equal opportunity employer.  Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].

Big Cedar Lodge