Vice President of Operations
$300k - $350k/yr
Expert
Master's
Yonkers, NY, USA
In PersonOn-site five days per week, which may include weekends.
Medical, Clinical & Veterinary
About the job
Requirements
- A master's degree in health care administration or a related field is required.
- A valid New York State Nursing Home Administrator License is required.
- At least ten years of experience in long-term care with progressive leadership experience and demonstrated effective leadership skills are required.
- Excellent written and oral interpersonal and communication skills are required.
- Strong leadership and interpersonal skills, including the ability to inspire and motivate others, are required.
- Management skills to organize, direct, and evaluate patient-care off-shift operations are required.
- Ability to apply and use balanced scorecard measures covering customer service, financial performance, innovation and growth, and performance improvement is required.
- Critical-thinking and analytical skills for problem-solving and clinical decision-making are required.
- Public-speaking experience and the ability to deliver impactful presentations are required.
- Fluent ability to read, write, speak, and understand English is required.
- The candidate must meet or exceed health standards and requirements established by the New York State Department of Health and other regulatory agencies.
- The candidate must meet the Center’s general health requirements, including a medical and physical examination.
- The candidate must be able to push, pull, move, or lift at least 35 pounds.
- The candidate must be able to perform tasks that may involve exposure to residents’ blood and body fluids.
- The candidate must be able to assist in evacuating residents if necessary.
Responsibilities
- Provide strategic and operational leadership to assigned operational departments and staff in support of operational, financial, and performance goals and the organization’s strategic initiatives.
- Oversee daily operations for 169 residents in a pediatric post-acute rehabilitation and long-term care facility.
- Coordinate integration of services for the on-site special needs school to meet residents’ needs.
- Work on-site five days per week, potentially including weekends.
- Directly oversee the Associate Administrator, Nursing, Medical Services, Quality, and the Yonkers school.
- Serve as Administrator of Record for Elizabeth Seton Children’s Center.
- Promote the organization’s mission, vision, and core values and ensure their application through organizational policies and procedures.
- Participate in setting the strategic direction of management services within operations and use data-driven, evidence-based measures to execute strategic objectives.
- Establish and implement an interdisciplinary vision for high-quality, holistic care and education for children and young adults with medically complex conditions.
- Lead special projects and long-term operational planning in collaboration with the Chief Executive Officer.
- Set and uphold clinical practice standards, align care with regulatory guidelines, and maintain a five-star Centers for Medicare & Medicaid Services rating.
- Ensure survey preparation, audits, and plans of correction are completed as needed.
- Ensure compliance with federal and state codes, rules, and regulations governing long-term care operations.
- Lead development of new programs and services.
- Lead an interdisciplinary team in developing an innovative care model, including enhanced programming, clinical pathways, and efficient staffing patterns to improve residents’ quality of care and life.
- Represent the organization in professional organizations and committees, advocate for excellence in care, and present and publish best practices at state and national conferences.
- Address and resolve concerns from residents, families, and staff with empathy and professionalism.
- Drive resident, family, and staff satisfaction, using survey scores, complaints, grievances, workforce engagement, and social media reviews and postings as indicators.
- Lead a Just Safety Culture emphasizing accountability, empathy, and transparency.
- Establish standards for reviewing quality data to identify safety, infection-control, and regulatory trends and improve resident-care practices.
- Promote collaboration with other departments and community partners to enhance resident care and create staff-development opportunities.
- Manage the selection, development, and performance of direct reports to retain an engaged operations leadership team.
- Support recruitment and retention initiatives to drive employee retention.
- Provide leadership and mentorship to management and staff, foster professional development and high-functioning teams, and create development opportunities supporting learning, skills-building, promotions, and succession planning.
- Promote employee engagement by listening and responding to concerns and involving staff in decision-making; promote service excellence through the organization’s core values.
- Manage and meet budgets by developing and overseeing department finances and meeting key performance indicators for efficient, cost-effective operations.
- Ensure budgeted operations are achieved and address variances with proactive solutions.
- Work with the interdisciplinary team to meet occupancy goals by developing clinical service lines and programs that meet evolving resident needs, avoid unnecessary emergency-room visits, reduce hospital stays, and support families seeking respite or long-term care.
- Develop and monitor financial and operational performance standards to support viable operations, positive cash flow, budget adherence, high-quality care, and customer satisfaction.
About the company
Elizabeth Seton Children’s is a network of non-profit centers that provides integrated, long‑term care for children with complex medical needs through three linked services: a medical center, a special education school, and a rehabilitation center. Families access coordinated, holistic care from multidisciplinary teams that address medical treatment, education, therapy, and daily living in a unified setting. The organization emphasizes a family-based culture, respect, and determination to help children lead a full life, with services designed to support growth for both children and staff. Its goal is to create possibilities for children and their families by delivering seamless, comprehensive care and by offering career opportunities that contribute to that mission.
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Simplify's Take
What believers are saying
- June 18, 2026 CDF funded 15 FluidFlo percussors, expanding respiratory capacity immediately.
- September 15, 2026 Toy Foundation selected Seton, adding pediatric play-therapy grants.
- Registered Respiratory Therapist hiring at $117,204-$127,205 signals continued care demand and retention spend.
What critics are saying
- CMS and New York inspections still show citations, with another survey window in November 2026.
- January 16, 2026 OCFS inspection recorded violations, including peeling paint, before correction.
- Fundraising shortfalls could delay the 2028 Young Adult Center and strand aging residents.
What makes Elizabeth Seton Children's unique
- Yonkers-based, 169-resident complex-care center with pediatric respiratory and rehabilitation specialization.
- Building a five-story, $156 million, 96-bed Young Adult Center for medically complex adults.
- Deep respiratory toolkit: FluidFlo percussors, Volara, and VOCSN support chronic tracheostomy care.
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Benefits
- Flexible Work Hours