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Betterment

Online retailer of branded apparel and gifts

Senior Product Manager - Marketing Enablement

Product ManagementUpdated on Nov 14
Full-timeNew York, NY, USA

About the Job

Requirements

  • Product management experience in fintech, consumer technology, or another domain where marketing, growth, and platform work intersect.
  • A track record of building self-serve tooling and shared capabilities for partner teams, and judgment about when a one-off build is the right call.
  • Strong analytical and data-informed decision-making skills, including comfort with funnel analysis, attribution, experiment design, and using metrics and qualitative inputs to set direction.
  • Proven success serving internal customers such as Marketing while maintaining a high bar for the end-customer experience.
  • Enough technical depth to work with engineers on event data, third-party integrations, and system-design tradeoffs.
  • Written and verbal communication and storytelling skills to create clear specifications and influence stakeholders across Marketing, Engineering, Design, Finance, and Compliance.
  • A strong sense of ownership and a track record of driving work forward in ambiguous environments.

Responsibilities

  • Own the product roadmap across the promotions and offers framework, in-app messaging and content surfaces, marketing analytics, and the public website platform.
  • Partner with Marketing to translate campaigns and offer concepts into reusable product capabilities for future campaigns.
  • Design mechanics for new offer types, including referral rewards, rate boosts, investing rewards, and promo codes, covering eligibility, enrollment, redemption, and clawback handling in partnership with Finance, Compliance, and other product teams.
  • Expand customer messaging capabilities, including in-app cards and placements, segmentation and enrollment workflows, push-based data access, monitoring and alerting, and AI-assisted campaign build and quality assurance.
  • Improve end-to-end marketing measurement, from ad-platform events and site/app instrumentation through account opens and funding, to optimize spend against customer outcomes rather than clicks or leads.
  • Build internal tooling that enables marketers to create and manage in-app content and segmented offers with less engineering involvement.
  • Guide the technical evolution of betterment.com, including its content management stack, platform modernization, and new interactive experiences such as calculators, in partnership with Web Operations.
  • Lead cross-functional delivery with Engineering, Design, Analytics, and Marketing from problem definition through discovery, specifications, launch, and iteration.
  • Define and track success metrics across campaign velocity, offer enrollment and redemption, conversion and funding impact, and marketing efficiency.

Desired Qualifications

  • Experience building martech, customer relationship management/lifecycle, promotions, growth, or internal platform products.
  • Hands-on familiarity with customer engagement platforms, event instrumentation, and web content management systems.

About the Company

Betterment

Online retailer of branded apparel and gifts

Betterment runs an online retail storefront that sells branded apparel, accessories, and gifts. Customers can buy items such as t-shirts, hoodies, onesies, beanies, mugs, and tote bags through the brand’s online shop. The products are designed and marketed with a focus on promoting happiness and a better lifestyle under the motto “Wear Betterment. Pursue Happiness.” Revenue comes from direct sales on the online platform, with prices set regularly and occasionally discounted, leveraging economies of scale as sales grow. Compared with other online retailers offering niche branded products, Betterment differentiates itself by a broad, lifestyle-focused lineup and a clear happiness-centric message aimed at a wide range of customers. The company’s goal is to grow a direct-to-consumer business that makes branded, feel-good merchandise accessible to many shoppers while driving profitability through high-volume sales.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$435M
Headquarters
New York City, New York
Founded
2010

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