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Braze

Customer engagement platform for cross-channel messaging

Technical Solutions Engineer - Security & Privacy

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

  • Three to five years of blended experience spanning Solutions Consulting, Technical Pre-Sales, Information Security, or Technical IT Audit, such as Big Four security advisory.
  • Deep operational understanding of cloud-native multi-tenant SaaS architectures, API security, content delivery networks, data-at-rest and data-in-transit encryption, and identity management including single sign-on, SAML, and OAuth.
  • Strong working fluency with global data protection laws and cybersecurity frameworks, specifically GDPR, CCPA, PIPA, and HIPAA.
  • Superior written and verbal communication skills, with the ability to navigate adversarial security reviews with diplomacy, commercial awareness, and authority.

Responsibilities

  • Take ownership of technical security, data privacy, and compliance questionnaires submitted by enterprise prospects, including SOC 2, ISO 27001, GDPR, CCPA, and NIST, and deliver accurate, polished, and rapid responses to maintain deal momentum.
  • Join pre-sales alignment calls as the subject matter expert to explain and defend the company's infrastructure, encryption standards, data handling procedures, and compliance posture to prospect CISOs and risk teams.
  • Own, organize, and scale the technical request for proposal and security repository, ensuring it adapts to changing product capabilities and emerging threat landscapes.
  • Collaborate with Corporate Security, DevOps, Legal, and Product Engineering to translate complex technical architectures into customer-facing materials.
  • Develop self-service security packages, whitepapers, trust portals, and architectural diagrams to address security inquiries proactively.

Desired Qualifications

  • Holding or actively pursuing relevant credentials such as CIPP/E, CIPP/US, CompTIA Security+, CISA, or CISSP is highly desirable.
  • Familiarity with marketing data flows, including customer data platforms, email service providers, and customer relationship management systems, is highly advantageous.

About the Company

Braze

Customer engagement platform for cross-channel messaging

Braze is a customer engagement platform that helps brands build ongoing relationships with customers by coordinating real-time, cross-channel messages across email, push, in-app, SMS, and more. It collects data from any source, segments audiences, and orchestrates customer journeys so the right message reaches the right person at the right time. It also uses AI-powered experimentation and optimization to test and improve campaigns. Braze differentiates itself with a data-driven, multi-channel approach and a strong emphasis on journey orchestration and real-time engagement, serving a wide range of clients from small businesses to large enterprises and operating globally. Its goal is to enable brands to deliver relevant, personalized experiences at scale, across channels, to drive lasting customer relationships.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2011

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