Risk Solution Consultant - Integrated Risk Management
No salary listed
Mid, Senior
Bachelor's
Washington, DC, USA
RemoteRemote within the United States, with travel of up to 25%.
Solution EngineeringPre-Sales Solution Engineering
About the job
Requirements
- At least 5 years of presales solution consulting or sales engineering experience in Integrated Risk Management or Governance, Risk & Compliance solutions and programs.
- Work experience or strong understanding of risk management, policy and compliance management, business continuity, crisis planning, disaster recovery, vendor risk or third-party supply chain management, privacy management, and regulatory change management.
- Strong working knowledge of Governance, Risk & Compliance processes and solutions such as Archer, MetricStream, IBM OpenPages, and OneTrust.
- Experience with regulatory compliance for vertical-specific requirements within the financial services industry.
- Ability to architect and effectively communicate solutions to business challenges.
- Experience working in a large government or corporate enterprise environment.
- Understanding of the business and technical problems addressed by the products, including applicable regulations, business drivers, and evolving business needs.
- A bachelor's degree or equivalent training and 3–5 years of experience.
- Strong written and oral communication skills and the ability to work in a self-directed and independent manner.
- Willingness to travel up to 25%.
Responsibilities
- Create innovative solutions leveraging ServiceNow's Integrated Risk Management solutions.
- Review customers' current business processes and translate them into customer pain points.
- Respond to customer questions relating to the ServiceNow Integrated Risk Management solution.
- Provide lessons learned, strategies, and advice to enhance real-world integrated risk programs.
- Develop and contribute to sales campaigns focused on Integrated Risk Management and Governance, Risk & Compliance solutions.
- Contribute to and maintain a showcase of Integrated Risk Management solutions created on the ServiceNow platform.
- Help develop programs that enable other Solution Consultants to demonstrate the value of Integrated Risk Management on the ServiceNow platform.
- Configure solution environments to address customer requirements and business issues.
- Collaborate with Product Management and Development team members to enhance ServiceNow products with capabilities that address customer needs.
- Share best practices and known solutions with other Solution Consultants to improve team quality and efficiency.
- Stay current on competitive analyses and understand differentiators between ServiceNow and its competitors.
- Support marketing events, including user conferences, trade shows, analyst demonstrations, and webinars.
About the company
ServiceNow builds cloud software that helps large organizations manage work across IT, customer service, human resources, and security. Its applications handle tasks such as resolving support tickets, onboarding employees, and responding to customer requests. Businesses configure forms, approval steps, and automation through visual tools on a common platform, connecting existing systems and using AI to assist workers or carry out tasks. The company sells subscriptions to its applications and platform, with professional services helping customers implement and use the software. Founded in 2004, ServiceNow is headquartered in Santa Clara, California.
Company Size
10,001+
Company Stage
IPO
Headquarters
Santa Clara, California
Founded
2004
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Simplify's Take
What believers are saying
- Subscriptions grew: ServiceNow reported $3.877 billion in subscription revenue for the June 2026 quarter, up 24.5% year over year.
- Hybrid work is established: ServiceNow says most staff have flexible arrangements, requiring two or more office days weekly.
- Security work expanded: the April 2026 Armis acquisition added protection for industrial equipment, medical devices, and connected hardware.
What critics are saying
- Subscription margins narrowed: in June 2026, ServiceNow kept 73.5% of subscription revenue after direct costs, versus 80% a year earlier.
- Remote roles limit relocation: ServiceNow requires staff to remain within their employment state, province, region, or country.
- Older versions lose support: ServiceNow supports two release families and schedules upgrades for customers who fall behind.
What makes ServiceNow unique
- Customers get separated systems: ServiceNow assigns each customer its own software instance and database, unlike shared tenant designs.
- Outages get business context: ServiceNow's configuration database maps servers and applications to the business services depending on them.
- Customers choose upgrade timing: ServiceNow's separate instances let enterprises schedule releases independently from other customers.
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Benefits
- Generous family leave
- Flexible PTO
- Matched Donations
- Retirement benefits
- Annual learning stipends
- Paid volunteer time