KYC Operations Analyst

Citi’s Operations and Technology (O&T) enables Citi to achieve its day-to-day operational and long-term growth goals, enabling execution of Citi’s strategy by providing services, technical solutions and infrastructure across the bank.

We’re currently looking for a high caliber professional to join our team as Officer, KYC Operations Analystbased in Taipei, Taiwan. 

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  

The KYC Operations Analyst is responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

In this role, you’re expected to:

• Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices

• Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)

• Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor

• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy

• Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards

• Maintain BSU tool

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 3-5 years experience in banking, fresh graduates are welcome to apply

• Customer Services orientated

• Can speak and write English

• Bachelor's degree/University degree or equivalent experience

What We Offer

• •    Opportunities to grow your career locally and collaborate with colleagues across Citi's global network.
• •    A hybrid working model that balances in-office collaboration with remote flexibility.
• •    Investment in your professional development through training programmes, mentorship, and skill-building opportunities.
• •    Employee wellbeing support including medical coverage, mental health resources, parental leave, and family support programmes.
• •    Competitive retirement contributions and investment options to support your long-term financial goals.
   

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

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