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Chime

Runs a mobile banking app with no monthly fees

Senior Director of Product - Product Management

Product ManagementUpdated on Nov 14
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • Led a scaled product organization comparable to a 15–20 person team, including experience leading and developing experienced product leaders.
  • Owned a broad product portfolio or business area with accountability for strategy, investment, prioritization, and outcomes across multiple teams.
  • Built and scaled products that delivered meaningful customer and business impact in a consumer technology environment.
  • Identified significant new opportunities and translated customer, behavioral, and market insights into successful product strategies.
  • Built strong product teams and leadership benches, creating organizations that can move quickly and operate with significant autonomy while remaining aligned around a common strategy.
  • Made consequential decisions in complex, ambiguous environments using data, experimentation, customer insight, and judgment.
  • Operated in consumer technology, financial services, marketplaces, subscription businesses, or another scaled digital product environment where trust, engagement, and customer experience matter.

Responsibilities

  • Set product vision and strategy for a significant business area, connecting member needs, market opportunities, and company priorities.
  • Lead a product organization of approximately 10–15 people, establishing its structure, leadership, and operating environment.
  • Identify and develop opportunities to expand the company’s impact using member understanding, data, experimentation, and market insight.
  • Own a broad portfolio of product initiatives and make investment and prioritization decisions across near-term opportunities and longer-term strategic bets.
  • Lead through experienced product leaders, develop senior talent, strengthen the leadership bench, and create clarity and accountability across multiple teams.
  • Partner with senior leaders across Engineering, Design, Data, Marketing, Operations, and other functions to turn strategy into measurable member and business outcomes.
  • Serve as a senior product voice across the company, influence company-level decisions, and help shape the evolution of its products and product organization.

About the Company

Chime

Runs a mobile banking app with no monthly fees

Chime runs a mobile banking app for everyday Americans, with accounts held at federally insured banks and no monthly or overdraft fees. It made its name by releasing direct-deposit paychecks up to two days early, and in 2019 it introduced SpotMe, which covers small overdrafts without a fee. Members spend with a Visa debit card or the Chime Card, a credit card backed by their own deposits that builds credit, and get part of their pay before payday through MyPay. Chime makes most of its money from the swipe fees merchants pay when members use its cards, plus charges and interest on instant transfers, pay advances, and small loans. Chime was founded in 2012 and is based in San Francisco, California.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2012

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