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Daikin Applied

HVAC solutions delivering energy-efficient air quality

District Operations Supervisor

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeLong Island City, Queens, NY, USA$87.8k - $144.8k /yr

About the Job

Requirements

  • An Associate’s degree, or relevant experience paired with a technical/trade school HVAC certification.
  • 2–4 years of people leadership experience.
  • Knowledge of HVAC system types, application methods, and operational performance within commercial and industrial projects.

Responsibilities

  • Administer safety programs and ensure job-site compliance, including training, documentation, audits, and reporting.
  • Support sales by assisting with quotations and estimates; review scopes, labor and material costs, assess profit risk, control project expenses, and provide feedback to the District Manager.
  • Establish project timelines, coordinate schedules with customers, assign technicians, manage equipment and material orders, and secure all required customer signoffs.
  • Provide leadership, supervision, and development for the technician team, including coaching and training support.
  • Oversee call-in and transactional service quotes, ensuring timely pricing and proper technician assignment.
  • Maintain regular communication with existing customers and build relationships to identify additional service and sales opportunities.
  • Ensure maintenance contract commitments and inspections are completed on time, while supporting technician scheduling with the Service Coordinator.
  • Work with technicians to generate pull-through repair and service opportunities; oversee customer-care initiatives, including Tech Tip programs.
  • Set technician goals and complete annual performance reviews on schedule.
  • Coordinate technician training with the training department and report training plans and budgets to the District Manager.
  • Partner with Service Sales and the District Manager to resolve customer issues, including participating in on-site visits.
  • Provide weekly reports on job status, revenue, and warranty recovery to the District Manager.
  • Monitor warehouse, truck, and tool inventory; approve tool purchases as needed.
  • Provide technical guidance on projects without engineering plans by assessing needs quickly, recommending system configurations, and ensuring code and best-practice compliance.
  • Review Foreman/PM plans for feasibility and assist with on-site troubleshooting when required.
  • Manage overall department operations, including staffing, scheduling, performance oversight, and ensuring compliance with safety standards and building codes.

About the Company

Daikin Applied

HVAC solutions delivering energy-efficient air quality

Daikin Applied manufactures and delivers HVAC products and services that improve indoor air quality and energy efficiency. Its offerings include branded air-conditioning equipment, advanced technology, IoT-enabled systems, and next-generation compressors, sold through a global network of sales, service, and parts offices. The products work by using energy-efficient HVAC equipment and connected controls to regulate climate, monitor performance, and optimize energy use. What sets Daikin Applied apart is its global scale, integration with its Daikin Industries parent and extensive production footprint, and emphasis on IoT-enabled systems combined with high-quality service and parts support. The company’s goal is to provide reliable, efficient, and high-quality indoor air environments by leveraging advanced technology and a comprehensive service network.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Minneapolis, MN
Founded
1924

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