Full-Time
Technical Consultant – Scale Specialist Lead
Intune/Windows, Tenant-to-Tenant
Kyndryl
10,001+ employees
Managed IT infrastructure and cloud services
No salary listed
Greater Noida, Uttar Pradesh, India + 4 more
More locations: Hyderabad, Telangana, India | Pune, Maharashtra, India | Chennai, Tamil Nadu, India | Bengaluru, Karnataka, India
Hybrid
Partially remote; shift schedules follow a 24-hour global delivery model, with mandatory handovers and rota flexibility during cutovers.
 IT Operations (1) |
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- The candidate must have delivered tenant-to-tenant endpoint migration work in production with Intune and Windows specialization.
- The candidate must have deep Intune operational expertise and troubleshooting competence.
- The candidate must understand device join state and provisioning concepts relevant to tenant transitions.
- The candidate must be able to create runbooks, validation steps, and known-fix playbooks for repeatable execution.
- The candidate must align working hours to regional cutovers, including early or late calls, and support extended hours when required.
- The candidate must demonstrate strong documentation discipline and evidence-first practices.
- The candidate must be able to coach engineers and improve delivery maturity at pace.
- The candidate must demonstrate calm escalation leadership in user-impacting cutover events.
- The candidate must communicate clearly using logs, evidence, and precise guidance.
- The candidate must demonstrate risk and dependency management, access and security integrity, change discipline, and strong written communication for tickets, handovers, and playbooks.
- Provide endpoint readiness guidance and risk assessments for migration waves.
- Act as the escalation authority for complex device migration failures and root cause analysis.
- Define and maintain runbooks for common remediation scenarios, including enrollment failures, compliance issues, and profile or application targeting problems.
- Coordinate dependencies with Identity and Security teams concerning device trust and access controls.
- Support cutover events with rapid triage and stabilization leadership.
- Maintain a known-issues and fixes catalog and reduce recurring defects through standard patterns.
- Provide validation criteria and evidence standards for endpoint readiness and post-migration acceptance.
- Support Factory discipline leads by improving troubleshooting playbooks and telemetry standards.
- Provide reporting inputs on failure categories, remediation throughput, and readiness health metrics.
- Align to one region and adjust working patterns to support regional cutovers.
- Participate in structured handovers between scale teams within a follow-the-sun delivery model.
- Support cutover periods with rota flexibility when required.
- Experience with workstation or profile migration tooling, such as PowerSyncPro or an equivalent, and hands-on understanding of real-world constraints.
- Microsoft certification alignment relevant to endpoint management or equivalent experience.
- PowerShell scripting for diagnostics, readiness reporting, and bulk remediation.
- Experience with large, globally distributed device estates and remote workforce constraints.
Kyndryl provides managed IT infrastructure services for large enterprises, helping them run and modernize their technology environments. Its offerings cover cloud adoption, cybersecurity, security operations, and digital workplace services, all delivered under long-term managed-service contracts. The company works by partnering with major technology providers (including Microsoft) to offer integrated, end-to-end solutions, often complemented by a new security operations center (SOC) and other security capabilities. This focus sets it apart from competitors through scale, enterprise-grade governance, and a history rooted in IBM’s infrastructure services, now independent but aligned with large technology partners. The goal is to support digital transformation by providing reliable, scalable, and secure infrastructure management that enables enterprises to operate efficiently and securely in a cloud-enabled world.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
2021
Get referred to Kyndryl
See people who can refer or advise you
Simplify's Take
What believers are saying
- August 27, 2026 Broadcom deal targets AI-ready private clouds, a high-margin modernization lane.
- July 1, 2026 Microsoft sovereignty services open regulated-cloud projects across Azure, M365, and Azure Local.
- Fiscal 2026 hyperscaler-related revenue jumped 59% to $1.9 billion, proving alliance momentum.
What critics are saying
- May 6, 2026 Kyndryl announced $200 million restructuring charges and 2027 job cuts.
- Fiscal 2026 revenue stayed flat at $15.1 billion while signings fell to $13.5 billion.
- IBM-related contract runoff can outpace new wins, threatening a multi-year revenue decline.
What makes Kyndryl unique
- Kyndryl remains IBM's spun-off infrastructure specialist with global mission-critical operations.
- August 27, 2026 Broadcom partnership deepens VMware Cloud Foundation and private-cloud expertise.
- July 1, 2026 Microsoft sovereignty expansion targets regulated customers needing compliant hybrid architectures.
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Benefits
Professional Development Budget
Hybrid Work Options
Growth & Insights and Company News
6 month growth
↑ 4%1 year growth
↑ 4%2 year growth
↑ 4%Pedro Soares: transforming enterprise knowledge into AI value. Article Sep 3, 2026 Read time: 4 min For organizations to fully realize the promise of AI, they must trust the data it uses. That's why knowledge management, the practice of identifying, capturing, organizing and optimizing critical institutional data, is so important. Newly appointed Kyndryl Distinguished Engineer Pedro Soares leads the firm's efforts to transform unstructured data and undocumented expertise into actionable information. Drawn from documents, repositories, processes and people, this knowledge can become the source of truth for an organization's AI-enabled IT estate. Ultimately, Pedro's work centers on trust. Here, he explains how data-driven transformation provides the foundation for scalable innovation and business growth. Can you describe the importance of Enterprise Knowledge Management (EKM) to the uninitiated? Pedro Soares: EKM is not a new concept. Organizations have always needed to locate, understand and manage their intellectual property and business processes. What has changed in the era of AI is the greater need to make that data accessible, quantifiable, consistent and governable. AI has illuminated the gaps and shortcomings in traditional EKM and has shown Kyndryl Inc. that Kyndryl Inc. need to consolidate disparate pockets of data into taxonomic structures with clearly defined relationships among the information - an ontology. Kyndryl Inc. know that everything Kyndryl Inc. need is in the garage. Now it's time to clean it up, put its tools in the right boxes, label the boxes clearly, and maintain the relationships between all those pieces. Once Kyndryl Inc. has correctly structured and governed its data, Kyndryl Inc. can use AI to generate recommendations, create specialized knowledge packages, establish and maintain information lifecycles, and produce outputs Kyndryl Inc. can trust. Kyndryl Inc. know that AI is only as useful and safe as the data it draws from. EKM is the science of making that data useful. How is Kyndryl helping enterprises infuse AI into their operations, and what are some specific reasons for organizations to undertake these transformations? Soares: Kyndryl Inc. has established that organizations need to prepare their data and infrastructure for AI infusion. But they also need to modernize and, in some cases, redesign their business processes before automating them. Otherwise, they risk automating flawed processes that AI will amplify at speed. That's why Kyndryl begins with the data. Kyndryl Inc. employ its platforms and capabilities - Kyndryl Bridge, Responsible AI at Kyndryl, Kyndryl Agentic AI Framework - to help customers get started on their AI journeys. But technology in a vacuum is meaningless. Its customer engagements begin with consultation and listening. Kyndryl Inc. work to understand each organization's operational challenges and ultimate goals, then apply that knowledge and perspective to the technology solutions Kyndryl Inc. design. Kyndryl's modernization demonstrates that transformation is possible and that Kyndryl Inc. has the expertise to deliver it. Kyndryl Inc. also continue to develop unique capabilities based on its foundational experience, decades of work across every generation of enterprise IT and the cross-industry data Kyndryl Inc. analyze each day. AI is only as useful and safe as the data it draws from. Enterprise Knowledge Management is the science of making that data useful. Pedro Soares Distinguished Engineer, Vice President, Knowledge Management What passions drew you to this line of work? Soares: One might say that I'm a bit obsessed with structure, which led me to study engineering. Although I wouldn't say that coding is my main interest, I've always been fascinated by compilers and the way people can communicate with machines. I began experimenting with neural networks in the 1990s and have been fascinated with building digital structures that enable people to access and reuse knowledge ever since. I also enjoy developing talent and building teams. I've had the privilege of leading architect communities at the country, regional and global levels. Helping people grow energizes me. Those experiences also prompted me to consider structural challenges. What happens when organizations rely too heavily on human memory and scattered pockets of data? They end up with pieces of a puzzle but never the complete picture. Businesses can't scale when their data remains disconnected, or they expend human energy on mundane, repeatable tasks. The goal is to have AI handle the process-intensive work so people can focus on matters requiring discernment and creativity. The key to both outcomes is assembling a useful data ontology that people can trust. What advice would you give to your younger self? Soares: Listen more! Active listening means absorbing what others are sharing and teaching instead of jumping to conclusions or simply waiting for your chance to talk. It's one of the most valuable skills you can have in your professional or personal life. I also would have advised myself to be resilient, be patient and seek feedback. Always keep learning. That doesn't mean accepting everything you hear without evaluating it. As a mentor advised me, it's important to listen and seek feedback, but it's just as important to evaluate what you hear critically. That's where resilience and patience come into play. As you gain experience, you become more skilled at listening, synthesizing information, and working with others to create value. What activities do you enjoy in your spare time? Soares: My family is the most important thing in my life. I have two children, who aren't little anymore, who keep me engaged, challenged and always learning. Kyndryl Inc. live on the western Portuguese coast and enjoy traveling, swimming and water sports. I also enjoy martial arts, scuba diving, making and listening to music and all sorts of reading, including fiction, nonfiction and technical material. But my greatest passion and my therapy is motorcycling. I take short weekend trips when I can and complete at least one long tour with friends every year. Along with offering freedom, scenery and new experiences, responsible motorcycling requires preparation, discipline and concentration. Riding forces me to focus completely on the present and disconnect from daily pressures. Pedro Soares. Distinguished Engineer, Vice President, Knowledge Management
Kyndryl to speak at Citi investor Conference on September 8. Sep 01, 2026, 10:00 ET NEW YORK, Sept. 1, 2026 /PRNewswire/ - Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, today announced that Chairman and Chief Executive Officer Martin Schroeter and Chief Financial Officer Ellen Johnson will speak at the Citi Global TMT Conference on Tuesday, September 8, 2026 at 8:50 a.m. ET. During the event, they will discuss the company's business and financial performance. To listen to the live webcast, please visit Kyndryl's investor relations website at investors.kyndryl.com. A replay of the webcast will be available approximately 24 hours after the live presentation. About Kyndryl Kyndryl (NYSE: KD) is a leading provider of mission-critical enterprise technology services, offering advisory, implementation and managed service capabilities to thousands of customers in more than 60 countries. As the world's largest IT infrastructure services provider, the company designs, builds, manages and modernizes the complex information systems that the world depends on every day. For more information, visit www.kyndryl.com. SOURCE Kyndryl
Kyndryl and Broadcom strengthen partnership to support private cloud solutions for AI workloads. Key Points Discover more Download Productivity Apps Compare Laptop Specs Track Business News * Broadcom and Kyndryl launched a joint consulting service for VMware Cloud Foundation (VCF) aimed at AI workloads. * Thousands of Kyndryl consultants will be trained on VCF 9.1 and agentic workflow automation. * Analysts praise the skills investment but some note the partnership is not new. What is changing. According to a report from Network World, Kyndryl and Broadcom have introduced new consulting services for VMware Cloud Foundation (VCF) that are positioned as an AI program. The offering is designed to help enterprises build private clouds that can run artificial intelligence workloads. It includes automated deployment templates and policy based controls for data sovereignty. The service is intended to simplify the adoption of AI workloads in regulated environments. The initiative will certify thousands of Kyndryl consultants on VCF 9.1 and related automation tools to support agentic workflows. These consultants will be trained to configure, operate, and secure the platform across hybrid environments. The program also promises to accelerate migration of legacy applications to the private cloud. Why it matters. The change is most relevant to IT leaders who are evaluating private cloud strategies for AI deployment. These professionals are responsible for choosing platforms that can support both current workloads and emerging AI tasks. The new consulting services may help them reduce the learning curve for VCF. Enterprises with existing VCF environments may see a skills gap addressed by the expanded consultant base. Having more certified professionals can shorten migration timelines and improve operational stability. However, the impact is likely limited to organizations already using VMware private cloud solutions. Discover more Compare Cloud Storage Download Productivity Apps Readers, share your experience with VCF deployments in the comments. Post Views: 257 Discover more from Windows mode. Get Windows Licenses Adam LaFoute Adam is a seasoned technology expert and Microsoft specialist with over 15 years of immersion in the company's products and services. From coding and app development to cloud computing and mixed reality, his deep understanding of Microsoft's ecosystem makes him resourceful, unless you catch him in the morning without his coffee!
Kyndryl expands partnership with Broadcom. August 27, 2026 Kyndryl has expanded its strategic alliance with Broadcom to deliver end-to-end consulting services for VMware Cloud Foundation (VCF), bringing cloud-like speed, automation and developer experience to private and hybrid cloud environments. Under the expanded collaboration, Kyndryl and Broadcom are helping enterprises modernize, secure and scale mission-critical systems by building sovereign, AI-ready private clouds that reduce operational complexity, are secure by design and strengthen long-term performance. Kyndryl provides end-to-end VCF and VMware Tanzu transformation capabilities across advisory and strategy, architecture and design, upgrade and modernization and secure Day-2 operations, spanning virtualized and containerized workloads, while enabling seamless integration with public cloud landing zones as workloads evolve. Kyndryl is also applying the Kyndryl Agentic AI Framework and policy as code capability to hold agents to approved, deterministic actions informed by business rules and regulatory requirements, so automation stays inside guardrails and drift is contained.
Kyndryl expands alliance with Broadcom to drive secure by design private cloud for the AI era. * Kyndryl Agentic AI Framework, paired with Broadcom's VMware Cloud Foundation reinforces private cloud environments and addresses vulnerabilities at AI speed * Skills investment and the Kyndryl Agentic AI Framework will drive customer engagements NEW YORK, August 27, 2026 - Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, today announced an expanded strategic alliance with Broadcom to deliver end-to-end consulting services for VMware Cloud Foundation (VCF), bringing cloud-like speed, automation and developer experience to private and hybrid cloud environments. Under the expanded collaboration, Kyndryl and Broadcom are helping enterprises modernize, secure and scale mission-critical systems by building sovereign, AI-ready private clouds that reduce operational complexity, are secure by design and strengthen long-term performance. To support this joint effort, Kyndryl and Broadcom are investing in the skills development of several thousand certified Kyndryl consultants, architects and delivery specialists to enable agentic workflows. "Against the backdrop of rising sovereignty demands, enterprises are rationalizing their hybrid and private cloud environments, and they require a pragmatic, outcome-driven approach," said Giovanni Carraro, Global Strategic Alliances Leader, Kyndryl. "By expanding our partnership with Broadcom and investing in VCF skills, we will help customers build modern, resilient, private clouds that enable AI adoption, support data modernization, address the risk of AI-identified vulnerabilities and deliver real business value." The announcement comes as enterprises confront a rapidly shifting landscape. AI is accelerating innovation, but it is also amplifying risk as Frontier AI models are collapsing zero-day exploits to just hours and posing challenges to regulatory compliance and operations for organizations running critical systems. Sovereignty rules are reshaping where autonomous agents discover and exploit vulnerabilities across application source code, containers, VMs and pipelines at machine speed, without conventional signatures. Modernizing IT infrastructures to defend against fast-moving adversaries requires a private cloud hardened with policy guardrails and secure golden paths before a workload is provisioned, not patched after the fact. Through the expanded collaboration, Kyndryl provides end-to-end VCF and VMware Tanzu transformation capabilities across advisory and strategy, architecture and design, upgrade and modernization and secure Day-2 operations, spanning virtualized and containerized workloads, while enabling seamless integration with public cloud landing zones as workloads evolve. With deep industry knowledge across financial services, healthcare, manufacturing, transportation, government and regulated industries, Kyndryl's modernization approach maximizes business impact along with technology transformation objectives. "Our expanded relationship with Kyndryl helps ensure that our mutual customers have the expert guidance required to fully leverage VMware Cloud Foundation as a strategic private cloud platform," said Regan McGrath, President, Americas, Broadcom. "Kyndryl's global delivery capabilities and investment in certified talent provide enterprises with the foundation they need to drive agility, modernize applications and scale AI-driven innovation." Kyndryl is also focused on helping mutual customers operationalize AI governance across VCF environments by applying the Kyndryl Agentic AI Framework and its policy as code capability to hold agents to approved, deterministic actions informed by business rules and regulatory requirements, so automation stays inside guardrails and drift is contained. This will ensure that AI agents act only within approved, deterministic guardrails shaped by each customer's business rules and regulatory requirements, containing drift while preserving flexibility across models, data and infrastructure. Combining the VCF private cloud capabilities with Kyndryl's managed services unlocks the value of VCF, enhanced through industrialized operations, automation and AIOps-driven delivery. The result is a unified private cloud environment that runs virtual machine and containerized workloads, including AI inferencing, on a single scalable platform. IT teams and platform engineers can deliver an agile and robust developer experience, while maintaining the security, control and sovereignty the business requires. Additionally, Kyndryl's cyber recovery capability - built on VCF's isolated recovery environments (using VMware vDefend), immutable snapshots (using Advanced Cyber Compliance) and orchestrated runbooks (using VCF Automation/Operations) - restores critical operations rapidly and with verified integrity. Kyndryl is a Pinnacle Partner in the Broadcom Advantage Partner Program and one of the world's largest providers of managed VMware assets. The company was recognized as Broadcom Mainframe Partner of the Year 2025 in South America and in Finland. Kyndryl's VMware services are bolstered by deep expertise and proficiency in the latest skills and technologies companies need to modernize VMware environments and adopt new VCF capabilities to enhance their VMware estate and achieve business objectives. Learn about Kyndryl's alliance with Broadcom VMware. About Kyndryl Kyndryl (NYSE: KD) is a leading provider of mission-critical enterprise technology services, offering advisory, implementation and managed service capabilities to thousands of customers in more than 60 countries. As the world's largest IT infrastructure services provider, the company designs, builds, manages and modernizes the complex information systems that the world depends on every day. For more information, visit www.kyndryl.com. Forward-looking statements This press release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements often contain words such as "aim," "anticipate," "believe," "could," "estimate," "expect," "forecast," "intend," "may," "objectives," "opportunity," "plan," "position," "predict," "project," "should," "seek," "target," "will," "would" and other similar words or expressions or the negative thereof or other variations thereon. All statements other than statements of historical fact, including without limitation statements concerning the company's plans, objectives, goals, beliefs, business strategies, future events, business condition, results of operations, financial position, business outlook and business trends and other non-historical statements, are forward-looking statements. These statements do not guarantee future performance and speak only as of the date of this press release. Except as required by law, the company assumes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Actual outcomes or results may differ materially from those suggested by forward-looking statements as a result of risks and uncertainties, including those described in the "Risk Factors" section of the company's most recent Annual Report on Form 10-K, and may be further updated from time to time in the company's subsequent filings with the Securities and Exchange Commission.