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Williams-Sonoma

Retailer of home furnishings and kitchenware

Associate Website Merchandiser

Marketing Generalist & ManagementConfirmed live in the last 24 hours
Full-timeBrooklyn, NY, USAIn-person

About the Job

Requirements

  • Three to four years of eCommerce experience is required.
  • Advanced Excel skills are required.
  • Working knowledge of PowerPoint is required.
  • Strong attention to detail and ability to manage multiple deadlines, launch milestones, and execution trackers.
  • Understanding of site merchandising, visual merchandising, promotions, product ranking, user acceptance testing, and category page execution.
  • Strong written and verbal communication skills with the ability to partner cross-functionally.

Responsibilities

  • Support online business initiatives and visual merchandising strategies to increase sales, conversion, and customer engagement.
  • Own execution for assigned categories, subcategories, seasonal moments, or evergreen site experiences under Manager guidance.
  • Manage product ranking, category page needs, product messaging execution, content integration, and product detail/page roadmap inputs.
  • Develop seasonal and evergreen recommendations for assigned categories using business results, customer behavior, competitive analysis, and merchandising priorities.
  • Manage creation and maintenance of group files, shot lists, seasonal launch files, and execution trackers.
  • Support new product launches, seasonal launches, user acceptance testing, and merchandising execution across category and product experiences.
  • User-test faceted navigation, product attribution, links, content placement, and promotional experiences to ensure accuracy and consistency.
  • Participate in weekly site testing to validate presentation, product data integrity, promotional accuracy, and customer experience quality.
  • Prepare business performance recaps and share insights, risks, and opportunities with the Manager and cross-functional partners.
  • Monitor assigned-category performance, promotional results, product finding behavior, and customer engagement to inform executional improvements.
  • Use web reporting tools, sales data, and merchandising inputs to connect customer behavior with product and site performance.
  • Identify opportunities to optimize category pages, ranking, navigation, content, and messaging based on performance trends and customer needs.
  • Own weekly or bi-weekly meetings with buying and merchandising partners for assigned categories, ensuring next steps are clear and executed.
  • Assist the Manager with briefing the seasonal creative roadmap, category page needs, product messaging strategy, and promotional execution.
  • Partner with Merchandising, Planning, Marketing, Creative, Analytics, Inventory Management, and Operations teams to support timely, accurate launches.
  • Communicate team strategies, execution requirements, issues, and recommendations clearly to functional and cross-functional partners.
  • Train, coach, and develop a direct report, managing the individual's priorities, workflow, and executional standards.

Desired Qualifications

  • Experience using web content management systems is preferred.
  • Experience with web reporting tools such as Adobe Analytics/SiteCatalyst is helpful.

About the Company

Williams-Sonoma

Retailer of home furnishings and kitchenware

Williams-Sonoma, Inc. operates through a multi-brand portfolio including Williams-Sonoma, Pottery Barn, West Elm, and others, selling furniture, kitchen appliances, home decor, and specialty foods via stores and e-commerce. It differentiates itself with an upscale, curated brand lineup and an omnichannel shopping experience plus design services to help plan spaces. The company emphasizes sustainability and ethical sourcing, with certifications from Better Cotton, Fair Trade, FSC, and the Global Recycled Standard. Its goal is to serve both residential and business home-furnishing needs while maintaining responsible sourcing and environmental stewardship.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1956

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