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Transcom

Outsourced AI-driven CX solutions provider

Content Designer

Technical WritingConfirmed live in the last 24 hours
Full-timePasig, Metro Manila, PhilippinesIn-person

About the Job

Requirements

  • Have at least 1–3 years of experience creating training materials or learning content in a professional or operational environment.
  • Have strong visual communication and content organization skills with high attention to detail.
  • Have experience creating job aids, guides, presentations, or assessment materials.
  • Have basic graphic design experience using Adobe Creative Suite or equivalent design software.
  • Be able to follow established templates, brand standards, and design guidelines.
  • Have strong written communication skills and the ability to simplify complex information.
  • Be able to manage multiple tasks and meet deadlines in a fast-paced environment.
  • Be proficient in Microsoft Office and Google Workspace tools.

About the Company

Transcom

Outsourced AI-driven CX solutions provider

Transcom provides outsourced customer experience services worldwide, serving more than 200 fast-growing e-commerce, technology, and internet brands. Its offerings combine AI-driven tools with managed support to handle customer inquiries, automate interactions, and improve satisfaction across regions in EMEA, APAC, and the Americas. Unlike many competitors, Transcom emphasizes scale, global reach, and sustainability, aligning with frameworks like the UN Global Compact and the UN Sustainable Development Goals while working with market disruptors under long-term contracts. The company’s goal is to help clients boost customer loyalty and operating efficiency, driving business growth and positive social impact for ambitious brands.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1995

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