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Caterpillar

Makes heavy machinery, engines and gas turbines

Construction Technology Utilization Representative

Customer SuccessUpdated on Nov 11
Full-timeDenver, CO, USAIn-person

About the Job

Requirements

  • Customer-facing experience in the construction industry.
  • Experience growing or supporting new and expanding construction technology portfolios with dealers and customers.
  • Ability to work independently, influence without authority, and navigate complex dealer and customer discussions in fast-paced, ambiguous environments.
  • Strong customer focus and ability to connect dealer needs, customer outcomes, and Caterpillar strategy.
  • Working knowledge of value selling and ability to translate technology solutions into measurable productivity, safety, and business benefits.
  • Technical aptitude and working knowledge of Caterpillar products, construction applications, and CI technology solutions.
  • Organization, analytical, and communication skills.
  • Ability and willingness to travel 50% or more.

Responsibilities

  • Grow adoption of Caterpillar productivity and safety technology solutions in alignment with Technology Growth targets and future business priorities.
  • Increase VisionLink Productivity and Safety activations, ensuring technology-enabled machines are activated, retained, and delivering measurable customer value.
  • Drive customer technology utilization through onboarding, training, and ongoing support that improves productivity and safety outcomes.
  • Build trusted dealer and customer relationships while strengthening adoption, satisfaction, and long-term retention.

Desired Qualifications

  • Customer-facing experience in the construction industry.
  • Experience growing or supporting new and expanding construction technology portfolios with dealers and customers.
  • Ability to work independently, influence without authority, and navigate complex dealer and customer discussions in fast-paced, ambiguous environments.
  • Strong customer focus and ability to connect dealer needs, customer outcomes, and Caterpillar strategy.
  • Working knowledge of value selling and ability to translate technology solutions into measurable productivity, safety, and business benefits.
  • Technical aptitude and working knowledge of Caterpillar products, construction applications, and CI technology solutions.

About the Company

Caterpillar

Makes heavy machinery, engines and gas turbines

Caterpillar makes construction and mining machines, diesel and natural gas engines, industrial gas turbines and locomotives for contractors, mines, energy companies and data center builders. It is the world's largest maker of construction and mining equipment, and its yellow Cat bulldozers and excavators work in nearly every country. Customers buy or rent machines through independent Cat dealers, while its engines and turbines generate electricity and push natural gas through pipelines. Caterpillar earns money from equipment sales and from the parts and repairs that dealers supply over a machine's working life. It was formed in 1925 when California's Holt and Best tractor companies merged, and it is based in Irving, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Irving, TX
Founded
1925

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