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Workday

Builds software to manage HR and finances

Principal Product Manager - Workday AI, Agent Factory

Technical Product ManagementConfirmed live in the last 24 hours
Full-timeVancouver, BC, CanadaCA$162.8k - CA$244.2k

About the Job

Requirements

  • At least 11 years of product management experience.
  • At least 5 years of experience in SaaS or B2B enterprise software.
  • Direct experience building and shipping external, revenue-generating AI-forward products and/or agent systems to production, specifically agents that reason, plan, and act autonomously rather than AI/ML features alone.
  • Technical acumen to evaluate agent architectures, debug failure modes, and make informed design tradeoffs with engineering.
  • Experience in regulated or complex domains such as finance, HCM, healthcare, or legal, where trust, compliance, and auditability are essential.
  • Track record of 0-to-1 product development, taking a product from idea to revenue rather than only maintaining an existing product.
  • Experience managing Early Adopter or beta programs with enterprise customers.
  • Ability to operate across multiple functions, influence senior executives, and drive alignment without authority.
  • Hands-on experience building agent systems, including through prototypes, side projects, or work at a current company.
  • Hands-on experience informing opinions on agent evaluation, reliability, and human-in-the-loop design.
  • Ability to learn complex customer domains quickly and identify where agents create significant value versus risk.
  • Ability to organize and track numerous moving pieces across customers, engineering, and stakeholders while maintaining velocity.

Responsibilities

  • Own an AI agent from opportunity identification through general availability launch and beyond.
  • Rapidly prototype and validate agent concepts using real customer workflows and data to test viability before committing engineering resources.
  • Design production-quality agent systems with engineering, ensuring reliability, auditability, and trust in regulated domains.
  • Run customer discovery and Early Adopter programs to validate value, generate references, and reduce risk at each stage.
  • Identify high-return agent opportunities in finance and HCM, build a data-backed case, and advocate for those opportunities within the organization.
  • Define measurable value outcomes and evaluation frameworks that quantitatively demonstrate agent impact.
  • Work closely with domain product managers to understand workflows and constraints and identify where autonomous agents provide significant value versus incremental improvement.
  • Communicate agent vision and progress to executives, customers, field teams, and implementers, translating technical capabilities into business value.

Desired Qualifications

  • Bias for action, with comfort making high-stakes decisions under incomplete information and iterating based on outcomes.
  • Motivation to build new product lines from scratch rather than optimize existing ones.

About the Company

Workday

Builds software to manage HR and finances

Workday builds cloud software that organizations use to manage employees, finances, and business plans. Its Human Capital Management and Financial Management applications handle processes such as hiring, payroll, expenses, accounting, and reporting, while Adaptive Planning helps teams build budgets and forecasts. Users work in connected applications with shared data and permissions, and Workday also sells AI tools that search information and carry out HR and finance tasks. Customers pay for subscriptions, with additional revenue from implementation, training, and other professional services. Workday was founded in 2005 and is headquartered in Pleasanton, California.

Company size
10,001+
Company stage
IPO
Headquarters
Pleasanton, CA
Founded
2005

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