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Phoenix Senior Living

Senior housing operator with memory care

Executive Director

Full-Time
No salary listed
Senior, Expert
Bachelor's
Paducah, KY, USA
In Person
Business & Strategy

About the job

Requirements
  • A preferred bachelor's degree in Business Administration, Human Resources Administration, Gerontology, or another course of study related to service to the elderly.
  • Preferred experience includes 2–5 years of General Manager or Administrator experience, or 5–10 years of experience in senior living, hospitality, or skilled nursing, including 5 years at the management level.
  • A valid driver's license is required.
  • A valid license to operate an assisted living facility is required if mandated by the state.
  • The associate must be able to stand and walk for 2–4 hours at one time and 4–6 total hours per workday.
  • The associate must be able to sit for 2–4 hours at one time and 4–6 total hours per workday.
  • The associate must be able to drive for 30–60 minutes, 1–2 times per week.
  • The associate must occasionally support or assist with loads up to 150 pounds and frequently support or assist with loads up to 50 pounds.
  • The associate must occasionally lift or carry up to 70 pounds and frequently lift or carry up to 40 pounds.
  • The associate must perform repetitive simple grasping, pushing, pulling, and fine manipulation.
  • The associate must be able to bend, squat, and kneel occasionally; climb frequently; and reach occasionally up to 3 feet.
Responsibilities
  • Report directly to the Director of Operations and/or Chief Operating Officer.
  • Execute hands-on operations at the community level.
  • Own profit and loss, financial performance, employee leadership, and resident and family satisfaction.
  • Manage the community according to Phoenix policies, procedures, guidelines, and applicable state and federal regulations.
  • Own the sales and marketing process to maximize revenue and market position.
  • Adhere to and enforce Occupational Safety and Health Administration regulations and safety procedures.
  • Practice safety procedures involving personal protective equipment, fire extinguishers, Material Safety Data Sheets/Safety Data Sheets, and lockout/tagout procedures.
  • Review incident reports and ensure corrective actions are implemented promptly.
  • Maintain compliance with laws and regulations governing assisted living facility operations.
  • Secure and post the community license in accordance with regulations.
  • Maintain compliance with fire drills and disaster plans.
  • Investigate, monitor, and review work-related injuries.
  • Review and interpret monthly financial reports and explain budget variances to management.
  • Share monthly financial results with department heads and counsel managers on department budget variances as needed.
  • Submit the proposed annual budget to management and the partnership.
  • Educate department heads to meet budgetary guidelines consistently.
  • Ensure department heads consistently meet budget guidelines.
  • Maximize opportunities to generate revenue and ancillary revenue.
  • Oversee payroll administration and accounts payable processing.
  • Research opportunities to maximize revenue.
  • Ensure accounts receivable are collected on a timely basis.
  • Initiate actions to keep operations within the established budget.
  • Manage time, organization, multitasking, and communication of priorities.
  • Generate leads and close sales.
  • Plan, implement, and evaluate a rent-up and occupancy strategy.
  • Represent the community in public settings, including presentations to large groups and meetings with community professionals and government leaders.
  • Open the community for use by outside groups and organizations.
  • Assist the Community Engagement Director with outreach to medical, legal, financial, and business communities that may influence the senior market.
  • Ensure an effective external business development strategy with clear accountabilities, track results, and adjust the plan to maximize referral leads and move-ins.
  • Hold the Director of Community Relations and other community leaders accountable for quality visits and establish referral sources that produce referral move-ins.
Desired Qualifications
  • A bachelor's degree in Business Administration, Human Resources Administration, Gerontology, or another course of study related to service to the elderly.
  • 2–5 years of prior General Manager or Administrator experience.
  • 5–10 years of experience in senior living, hospitality, or skilled nursing, including 5 years at the management level.

About the company

Phoenix Senior Living develops, owns, and operates senior housing communities in the Southeastern United States. Its portfolio includes independent living, assisted living, memory care, skilled nursing, and respite care, and the company grows by developing, acquiring, and managing properties. Residents pay for housing and levels of care, and the company uses an entrepreneurial support model that lets each community run like its own small business, tailored to local markets. Technology such as PalCare nurse calls and Paylocity for HR helps deliver care and run operations more efficiently. Compared with competitors, Phoenix emphasizes personalized, resident-focused care, a sense of community, and brand experimentation (for example, The Hammocks, a blend of active adult and independent living) to meet local demand. Its goal is to expand its growing portfolio across multiple states while maintaining individualized care and community-focused services.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Roswell, Georgia

Founded

2014

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Simplify's Take

What believers are saying

  • Phoenix Senior Living added five communities between February and March 2026.
  • The company won Argentum’s 2025 Best of the Best Award for the Legacy Project.
  • Scott Lindsay joined in May 2026 to improve business optimization and compliance execution.

What critics are saying

  • Revelio Labs showed headcount at 531 in March 2026, down from 589 in 2023.
  • Managing 55 communities across 10 states strains standards, recruiting, and local accountability by 2026.
  • A severe safety or staffing lapse at one flagship could damage referrals and trigger contract losses.

What makes Phoenix Senior Living unique

  • Phoenix Senior Living ranked No. 44 nationally on Argentum’s 2026 provider list.
  • It runs 55 Southeast communities and adds management contracts quickly in 2026.
  • Its July 2026 AI fall-detection rollout and AI concierge signal unusual operational experimentation.

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Benefits

  • Health Insurance
  • Paid Vacation
  • Flexible Work Hours
  • Remote Work Options
  • 401(k) Retirement Plan
  • Stock Options
  • Wellness Program
  • Mental Health Support
  • Conference Attendance Budget
  • Family Planning Benefits
  • Fertility Treatment Support
  • Professional Development Budget