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MGM Resorts International

Global luxury hospitality, casino, entertainment operator

Ticket Office Representative

Checkout & Customer ServiceConfirmed live in the last 24 hours
Part-timeBiloxi, MS, USA$13 /hrIn-person

About the Job

Requirements

  • Flexibility to work an on-call schedule with varied shifts, including weekends and holidays.
  • Ability to handle multiple tasks at one time.
  • Ability to perform fundamental tasks on a computer.

Responsibilities

  • Assist with the sale and issuance of show tickets for live entertainment in the Beau Rivage Theatre.
  • Greet and engage with guests while upselling, cross-selling, and processing ticket orders.
  • Provide a high level of service when interacting with guests, using problem-solving, attention to detail, and guest safety.
  • Utilize and balance a cash drawer and various tender types for ticket sales.

About the Company

MGM Resorts International

Global luxury hospitality, casino, entertainment operator

MGM Resorts International operates a portfolio of luxury destination resorts that offer hotel rooms, casino gaming, live entertainment, dining, and retail. Its products work by combining accommodations, gaming, and entertainment with on-site venues and services, and by selling rooms, gambling, meals, tickets, and retail items; the M Rewards loyalty program encourages repeat visits and higher spend, while the company also creates tailored packages for corporate events and large groups. The company differentiates itself through a broad collection of well-known brands (like Bellagio, MGM Grand, Mandalay Bay, and The Mirage), integrated hospitality and entertainment experiences, and a strong loyalty program that rewards frequent guests. MGM Resorts’ goal is to deliver memorable experiences through high-quality service and diverse offerings, while growing revenue from rooms, gaming, food and beverage, and events.

Company size
10,001+
Company stage
IPO
Headquarters
Paradise, NV
Founded
2000

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