IT Analyst Applications - Disaster Recovery Operations Analyst 2

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.

For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

 Job Summary

We are seeking an experienced IT Analyst Applications (Disaster Recovery Operations Analyst II) to join our India Cybersecurity Support team - CAT IT Division.

The preference for this role is to be based out of Bangalore – Caterpillar PSN 

This position requires candidate to work a 5-day -a -week schedule.

Shift Timing: 01:00-10:00PM IST

Role Purpose

The Disaster Recovery Operations Analyst II is responsible for developing, maintaining, and testing disaster recovery capabilities that enable recovery of critical business services following outages, cyber incidents, infrastructure failures, or other disruptive events. The role collaborates across technology and business functions to strengthen organizational resilience and recovery readiness.

Key Responsibilities

• Develop and maintain disaster recovery plans, procedures, and documentation.
• Coordinate disaster recovery exercises, tabletop simulations, and recovery testing activities.
• Ensure disaster recovery test environments remain operational and available.
• Coordinate recovery activities during exercises and real-world incidents.
• Track recovery dependencies, risks, issues, and escalation activities.
• Partner with application owners, infrastructure teams, cybersecurity teams, and business stakeholders to maintain recovery readiness.
• Analyze recovery gaps and recommend process, tooling, and architectural improvements.
• Validate Recovery Time Objectives (RTOs), Recovery Point Objectives (RPOs), and application criticality ratings.
• Produce dashboards, status reports, and compliance evidence.
• Support audit, governance, and regulatory requirements.
• Maintain application dependency mappings and recovery repositories.

Required Skills

• Disaster recovery and business continuity planning.
• Risk assessment and business impact analysis.
• Backup, recovery, and replication technologies.
• Knowledge of cloud, virtualization, storage, and infrastructure technologies.
• Incident management and operational support.
• Process documentation and governance management.
• Stakeholder management and communication skills.
• Strong analytical and problem-solving capabilities.
• Ability to perform effectively during high-pressure situations.

Preferred Qualifications

• Degree in Information Technology, Computer Science, Cybersecurity, or related discipline.
• Experience in Disaster Recovery, Business Continuity, Infrastructure Operations, Cybersecurity, or Technology Risk.

Industry certifications such as:

• CBCP
• EDRP
• CISSP
• ITIL Foundation

Success Measures

• Recovery plans are maintained and reviewed within defined schedules.
• Recovery exercises and testing activities are successfully completed.
• Recovery risks and control gaps are reduced over time.
• Audit and compliance requirements are met.
• Recovery objectives are achieved during tests and incidents.
• Reporting and evidence collection are timely and accurate.

Skill Descriptors
Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Level Working Knowledge:
• Helps create contingency plans to mitigate impact of disruption on core applications.
• Identifies key players, criticalities, roles, and responsibilities.
• Investigates application-related issues with both business and IT professionals.
• Recommends enhancements for a major application system or related subsystems.
• Works with core application systems for a major business unit or function.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Working Knowledge:
• Identifies and documents specific problems and resolution alternatives.
• Examines a specific problem and understands the perspective of each involved stakeholder.
• Develops alternative techniques for assessing accuracy and relevance of information.
• Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
• Uses fact-finding techniques and diagnostic tools to identify problems.

Application Design, Architecture: Knowledge of application design and architecture principles and practices; ability to utilize application design methodologies, tools, and techniques to convert business requirements and logical models into a technical application design.
Level Extensive Experience:
• Analyzes system requirements and translates them into detailed design specifications.
• Designs complex application architectures that meet performance, scalability, and reliability requirements.
• Evaluates and selects appropriate pattern, components, technologies, and tools for application development; integrates them with technical design.
• Leads application design reviews and walkthroughs to ensure alignment between business requirements and technical solution.
• Troubleshoots complex design issues and provides innovative solutions.
• Prepares technical design documents and blueprints for applications.
Implementation: Knowledge of how to run applications for organizations; ability to implement application software within an organization and help end-users perform specific tasks (ex: accounting or graphic design).
Level Working Knowledge:
• Tracks problems associated with the quality and effectiveness of application software.
• Researches the benefits and drawbacks of an organization's application software.
• Drafts application software usage for the department's needs.
• Provides instant support for end users of application software.
• Implements a specific application software under the supervision of management.

Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
Level Working Knowledge:
• Follows policies, practices and standards for determining functional and informational requirements.
• Confirms deliverables associated with requirements analysis.
• Communicates with customers and users to elicit and gather client requirements.
• Participates in the preparation of detailed documentation and requirements.
• Utilizes specific organizational methods, tools and techniques for requirements analysis.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
Level Working Knowledge:
• Assists with current and planned integration initiatives.
• Explores major issues and considerations for successful system integration.
• Works with applications, data, technology bridges and a variety of platforms.
• Works with existing interfaces as well as integration and migration plans within own area.
• Plays an active role in local integration efforts.

System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.
Level Working Knowledge:
• Supports the project leader in developing and executing system test plans.
• Evaluates system documentation and user manuals for usability, accuracy and completeness.
• Executes test cases, analyzes test results and reports on findings regularly.
• Tests system components for compliance with functional requirements.
• Participates in the testing of a system's ability to recover from hardware or software failures.

What you will get:

• Work Life Harmony
• Earned and medical leave.
• Relocation assistance

Holistic Development

• Personal and professional development through Caterpillar ‘s employee resource groups across the globe
• Career developments opportunities with global prospects

Health and Wellness

• Medical coverage -Medical, life and personal accident coverage
• Employee mental wellness assistance program

 Financial Wellness

• Employee investment plan
• Pay for performance -Annual incentive Bonus plan.

 Additional Information:

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

Caterpillar is an Equal Opportunity Employer (EEO)

EEO/AA Employer. All qualified individuals, including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

This position requires working onsite five days a week.Visa Sponsorship is not available for this position.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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