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ProCook

Sells high-quality kitchenware and accessories

Deputy Store Manager

Retail Store ManagementUpdated on Nov 12
Full-timeCardiff, UKIn-person

About the Job

Requirements

  • At least 2 years of experience in a supervisory or deputy management role.
  • Experience in retail or hospitality is mandatory.
  • Strong leadership and people-support skills.
  • Commercial awareness and confidence using sales data.
  • Strong operational understanding and attention to detail.
  • The role requires 40 hours per week, working 5 days out of 7 on a rota basis, including weekends; the schedule includes one full weekend off, one weekend on, one Saturday off, and one Sunday off within a 4-week cycle.

Responsibilities

  • Support the Store Manager in leading, coaching, and inspiring the team to deliver outstanding customer experiences.
  • Drive sales and performance through commercial awareness and focus on key performance indicators.
  • Take ownership of daily shop-floor leadership and operational excellence.
  • Oversee stock, merchandising, compliance, and store standards.
  • Support team development, engagement, and wellbeing through coaching and one-to-one meetings.
  • Use performance data to help improve results and decision-making.
  • Lead the store in the Store Manager’s absence.
  • Help drive daily key performance indicators, support delivery of monthly plans, ensure excellent store standards, and contribute to smooth inventory and operational management.
  • Help build a positive team culture by leading from the front and celebrating success.
  • Support and develop teams, drive performance, and help create a good store environment for customers and colleagues.

About the Company

ProCook

Sells high-quality kitchenware and accessories

ProCook is a leading UK kitchenware brand that sells a wide range of high-quality, affordable cookware, tableware and kitchen accessories for home use. Its products include pots and pans, bakeware, knives, dinnerware and various kitchen tools designed for everyday cooking and dining, with clear focus on durability and value. What sets ProCook apart is its people-first, community-driven approach and its certifications as a B Corp and a Great Place to Work, reflecting commitments to ethical practices, inclusion, and treating people well within a thriving workplace. The company’s goal is to bring quality kitchenware and unbeatable value to kitchens everywhere while supporting a positive, inclusive culture and responsible business practices.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Stroud, United Kingdom
Founded
1996

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