Platform DR & Capacity Engineer

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!

Your impact

The Disaster Recovery & Capacity Engineer builds out solutions to support Platform disaster response/crisis management activities in compliance with the Engineering and Customer requirements and helps provide and coordinate disaster preparedness with respect to the organisation’s Platform, helping ensure business continuity.

They also ensure we have enough resources to meet current and future Platform demand efficiently, involving forecasting needs, capacity planning, monitoring performance (KPIs), managing risks (shortages/overloads), and developing strategies for optimisation.

You will :

• Work with Engineering & Service Management to ensure that the disaster recovery and Capacity plans drive disaster recovery (DR) strategy and procedures both in Cloud and DC venues.

• Build out tooling that supports the DR plans and tracks progress and maturity against set KPI’s and Metrics.

• Work with Engineering & Service Management to ensure that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle.

• Provide ongoing feedback for risk management, mitigation, and prevention.

• Regularly report Disaster Recovery activities.

• Develop and implement capacity planning tooling, frameworks, policies, and strategies.

• Provide capacity requirements and impact assessments for new services or changes. 

• Manage capacity deviations and implement improvement initiatives

• Collaborate with other Platform managers to deliver objectives on our platform evolution roadmap.

Your skills and experience

We work with a broad range of technologies, and we don’t expect you to know everything on day one. You’ll have time to learn our tools and grow into the role. We're looking for diverse experiences to help strengthen our team.

Essential

• 5+ years of experience in IT operations/Production Engineering.

• Experience of Linux administration will be a day-one skill

• Experience with Kubernetes administration

• Being comfortable in a scripting language suitable for automation tasks

• A degree in computing or science is helpful but not essential

• Understanding of current recovery solutions and high availability architectures for cloud and on prem is needed.

• Understanding of current Capacity Management & Planning scenarios and tooling.

• Experience with Agile principles and practices.

• Expertise in problem diagnosis across complex, distributed systems.

Desirable

• Experience supporting SaaS products.

• Experience with Incident Management, Post Mortems and related practices.

• Knowledge of observability and monitoring best practices.

• Experience operating within one or more public clouds (AWS, GCP, Azure).

• Experience with configuration management, and infrastructure as code

• Knowledge of observability and monitoring best practices